Current jobs related to Guest Services Information Desk Coordinator - Chicago - McCormick Foundation
-
Guest Services Coordinator
1 week ago
Chicago, Illinois, United States Millennium Hotels Full timeJob OverviewWe are seeking a dedicated Hotel Front Desk Agent to act as the primary point of contact for our guests and oversee all facets of their stay. The responsibilities of the Hotel Front Desk Agent encompass registering guests, managing bookings, and providing detailed information regarding accommodations, pricing, and amenities. If you possess a...
-
Guest Services Coordinator
4 days ago
Chicago, Illinois, United States The Emily Hotel Full timePosition Overview:The Guest Services Coordinator plays a crucial role in providing a seamless experience for guests during their stay. This position involves managing check-ins and check-outs, processing transactions, and addressing guest inquiries to ensure a smooth and efficient front desk operation.Benefits:Attractive salary along with a comprehensive...
-
Guest Services Coordinator
1 week ago
Chicago, Illinois, United States Red Roof Full timeFront Desk Associate - Full-TimeJob Category: Inns - Hourly Requisition Number: FRONT02297Job OverviewWe are seeking an enthusiastic individual to enhance our guests' experiences by showcasing the local area and providing personalized recommendations. Your role will be pivotal in ensuring that each guest's stay is memorable and tailored to their...
-
Guest Services Coordinator
4 days ago
Chicago, Illinois, United States Red Roof Full timeFront Desk Associate - Full-TimeJob Category: Inns - Hourly Requisition Number: FRONT02297Position OverviewWe are seeking an enthusiastic individual to enhance our guests' experiences by showcasing the local area and providing personalized recommendations. Your role will be pivotal in ensuring that each guest feels valued and catered to during their stay.Key...
-
Guest Services Coordinator
4 days ago
Chicago, Illinois, United States Red Roof Full timeFront Desk Associate - Full-TimeJob Category: Inns - Hourly Requisition Number: FRONT02297Position OverviewWe are seeking an enthusiastic individual to enhance our guests' experiences. Be the ambassador of your city by guiding visitors to local attractions and hidden gems.Make a significant impact by personalizing each guest's stay, ensuring it is memorable...
-
Guest Services Coordinator
3 days ago
Chicago, Illinois, United States Red Roof Full timeGuest Services Coordinator - Full-TimeJob Category: Hospitality - Hourly Requisition Number: GUEST02297Position OverviewWe are seeking an enthusiastic individual to enhance our guests' experiences. As a Guest Services Coordinator, you will be the face of our establishment, guiding visitors through their stay and showcasing the best our city has to offer.Key...
-
Guest Services Coordinator
1 week ago
Chicago, Illinois, United States Eximius Associates Full timeJob OverviewPosition Title: Host/ReceptionistCompany: Eximius AssociatesAbout Us: Eximius Associates is a distinguished firm focused on delivering premium corporate events, tailored private gatherings, and leading-edge conferences. Our commitment to excellence drives us to enhance our operations and provide outstanding service to our clientele and...
-
Guest Services Coordinator
1 week ago
Chicago, Illinois, United States Eximius Associates Full timeJob OverviewPosition Title: Host/ReceptionistCompany: Eximius AssociatesAbout Us: Eximius Associates is a distinguished firm known for its expertise in upscale corporate gatherings, tailored private events, and leading industry conferences. As we enhance our footprint, we are committed to delivering outstanding service and crafting unforgettable experiences...
-
Guest Services Representative
1 week ago
Chicago, Illinois, United States Onni Group Full timePosition Title: Front Desk AgentJob Category: HospitalityRequisition Number: FRONT002578Overview:The Front Desk Agent plays a crucial role in ensuring a seamless experience for guests during their stay. This position involves managing the check-in and check-out processes, processing guest transactions, and addressing inquiries with professionalism and...
-
Guest Services Representative
1 week ago
Chicago, Illinois, United States Millennium Hotels Full timeJob OverviewWe are seeking a dedicated Hotel Front Desk Agent to act as the primary point of contact for our guests and oversee all facets of their stay. The responsibilities of the Hotel Front Desk Agent encompass registering guests, managing bookings, and providing detailed information regarding rooms, rates, and amenities. If you possess a strong customer...
-
Front Desk Coordinator
6 days ago
Chicago, United States Heartland Human Care Serv Full time $16 - $19Job DescriptionJob DescriptionTitle: Front Desk CoordinatorSchedule: Monday - Friday 8:30 am - 5:00 pmLocation: On-Site, 4822 North BroadwaySummary: Under the general guidance of the Executive Assistant, the Front Desk Coordinator provides a broad range of specialized operations and program support services, including but not limited to triaging client...
-
Guest Services Supervisor
1 week ago
Chicago, Illinois, United States Hampton Inn Midway Full timeJob Overview:The Front Desk Manager plays a crucial role in overseeing the Front Office operations, ensuring that all guests receive exceptional service in a friendly, efficient, and professional manner. This position is key to maximizing room revenue and occupancy while maintaining high standards of guest satisfaction.Key Qualifications:Minimum of 5 years...
-
Guest Services Coordinator
4 days ago
Chicago, Illinois, United States Four Seasons Hotels Limited Full timeAbout Four Seasons: Four Seasons thrives on the dedication of our team members. We are a diverse group of individuals committed to personal growth, excellence, and mutual respect. Our staff worldwide crafts unforgettable experiences for our guests, residents, and partners through a commitment to luxury and heartfelt service. We understand that empowering our...
-
Guest Services Supervisor
1 week ago
Chicago, Illinois, United States Hampton Inn Midway Full timeJob Overview:The Front Desk Manager plays a crucial role in overseeing the Front Office operations, ensuring that all guests receive exceptional service in a warm, friendly, and efficient manner. This position is vital in enhancing guest satisfaction while optimizing room revenue and occupancy rates.Key Qualifications:A minimum of 5 years of progressive...
-
Guest Services Coordinator
4 days ago
Chicago, Illinois, United States Four Seasons Hotels Limited Full timeAbout Four Seasons: Four Seasons thrives on the dedication of our team members. We are a diverse group of individuals who strive for excellence, pushing boundaries and treating each other with respect and kindness. Our staff across the globe crafts unforgettable experiences for our guests, residents, and partners through a commitment to luxury and heartfelt...
-
Guest Services Coordinator
4 days ago
Chicago, Illinois, United States Four Seasons Hotels Limited Full timeAbout Four Seasons: Four Seasons thrives on the strength of our people. We are a diverse group of individuals who aspire to improve, challenge ourselves, and treat one another with respect. Our global team members craft extraordinary experiences for our guests, residents, and partners through a commitment to luxury and heartfelt service. We recognize that...
-
Guest Services Coordinator
1 week ago
Chicago, Illinois, United States Four Seasons Hotels Limited Full timeAbout Four Seasons: Four Seasons thrives on the dedication of our team members. We are a diverse group of individuals who aspire to improve continuously, challenge ourselves, and treat one another with respect and kindness. Our staff worldwide crafts remarkable experiences for our guests, residents, and partners through a commitment to luxury infused with...
-
Guest Relations- Front Desk
1 month ago
Chicago, United States Volt Full timeGUEST RELATIONS- FRONT DESK JOB AVAILABLE IN Chicago, IL Volt is immediately hiring a Guest Relations- Front Desk in Chicago, IL. As a Guest Relations- Front Desk, you will: · Brief description of services required: Will need a day to cross train prior to coverage dates. · Responsible for providing customer service to clients and agency...
-
Guest Services Representative
4 days ago
Chicago, Illinois, United States Onni Group Full timePosition Title: Front Desk AgentJob Category: HospitalityJob Overview:The Front Desk Agent plays a crucial role in providing a seamless experience for guests during their stay. This position involves managing the check-in and check-out processes, processing transactions, and addressing guest inquiries efficiently.Company Overview:Onni Group is dedicated to...
-
Guest Services Representative
1 week ago
Chicago, Illinois, United States IHG Full timePosition Title: Front Desk AgentCompany: InterContinental HotelsLocation: United States, Illinois, ChicagoHotel: InterContinental - Chicago Magnificent MileJob Overview:The Front Desk Agent plays a vital role in delivering exceptional guest experiences at our esteemed hotel. Reporting to the Assistant Front Office Manager, you will be responsible for the...
Guest Services Information Desk Coordinator
2 months ago
Position Summary We are seeking an energetic and engaged guest services information desk coordinator to join our team and provide an exceptional experience for our visitors at Cantigny. As a guest services information desk coordinator, you will play a crucial role in guiding visitors to various events, gift shops, attractions, and facilities within the park. Your primary responsibility will be to assist visitors by providing accurate and helpful information and ensuring their visit is enjoyable and memorable. Fluency in both English and Spanish is preferred, but not mandatory, for this role. Essential Functions
Greet visitors and provide a warm welcome, ensuring a positive first impression.
Represent Cantigny in a professional, positive, and helpful manner.
Assist visitors in navigating the park, providing directions to events, gift shops, activities, and facilities.
Answer visitor inquiries regarding event schedules, locations, ticket prices, and general park information.
Accept and process all in-person and phone registrations for all but not limited to; educational classes, special events, admission/parking tickets, photo permits, membership sales.
Promote park amenities, including the museum, golf course, gardens, and other attractions.
Provide information on the history, significance, and highlights of the park and its features.
Maintain a thorough understanding of all park events, exhibits, promotions, and services.
Stay up-to-date with any changes in park operations, schedules, or closures and communicate them to visitors.
Handle visitor feedback and complaints professionally and efficiently, escalating issues as necessary.
Collaborate with park staff to ensure a seamless visitor experience and effective teamwork.
Maintain a neat and organized visitor services area, including information desks, brochures, and maps.
Actively contribute to creating a welcoming and inclusive environment for all visitors.
Performs other miscellaneous duties as assigned.
Minimum Qualifications:
Education:
High School Diploma
Experience:
1 year customer service experience required, experience in Visitor Services at cultural institutions or in the tourism industry preferred.
Skills:
Fluency in both written and spoken English and Spanish, strongly preferred.
Excellent communication and interpersonal skills, with the ability to effectively interact with diverse groups of visitors.
Strong customer service skills and a genuine passion for providing exceptional visitor experiences.
Knowledge of the park's layout, events, and attractions is preferred.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Detail-oriented with a proactive approach to problem-solving.
Flexibility to work weekends, holidays, and irregular hours based on the park's event schedule.
Maintain a professional and presentable appearance.
Display high proficiency in computer technology.
Must be self-directed, organized, patient, creative and energetic with excellent communication and customer service skills.
Must become trained in First Aid, C.P.R., Automated External Defibrillator and Praesidium Safety and maintain valid certification.
Working Conditions
This is a seasonal role with a varied schedule, which requires working evenings and weekends. Work is performed in Cantigny buildings and on Cantigny grounds in all weather conditions (heat, cold, rain, etc.).
Vaccination Requirement
The Robert R. McCormick Foundation requires as a condition of employment that all employees are fully vaccinated against SARS-CoV-2 (COVID-19) or have been approved for an accommodation based on a medical condition or conflicting religious belief.
Equal Opportunity Employer
Cantigny and the Robert R. McCormick Foundation provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, individuals with disabilities, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital and housing status.
#J-18808-Ljbffr
