Call center representative

1 month ago

Phoenix, United States Randstad Full time

Exciting Call Center Opportunity in Phoenix, AZ - $19/hour Are you ready to elevate your career in a vibrant and supportive environment? Join our Phoenix, Arizona team and be part of something special Role Highlights:

  • Engage and Assist: Professionally handle calls, address inquiries, and route them efficiently.
  • Research & Resolve: Use available resources to provide accurate information and escalate complex issues.
  • Stay Sharp: Maintain accurate call logs and manage administrative tasks.
  • Take on New Challenges: Dive into diverse projects as assigned by your supervisor.
What We Offer:
  • Competitive Pay: $18/hour
  • Prime Location: Office near i10 and University Dr
  • Career Growth: Opportunities to develop and advance
If you have 6 months of call center experience and a passion for delivering outstanding service, apply and schedule your interview now and be part of our dynamic team

salary: $18.99 - $19 per hour
shift: First
work hours: 6 AM - 9 PM
education: High School

Responsibilities

•Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.
•Perform research using available resources as needed to provide required information to callers.
•Identify and escalate more complex issues to the research team
•Complete necessary administrative work as needed and complete call logs accurately
•Other projects as assigned by supervisor.

Skills Call Center Active Listening Telephone Etiquette Call Center Support Typing Skills Basic Computer Skills
Qualifications Years of experience: 0 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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