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Call Center Representative

2 months ago

Phoenix, United States SALT Dental Partners Full time

Kidz Connextion is looking for a FUN and energetic Call Center Rep for Pediatric patients that has a desire to grow with our pediatric dental call center. Candidates must be professional, outgoing, well-organized, reliable, team-oriented.

This is a great opportunity to join our unique and evolving dental offices. We continue to build an amazing culture at Kidz Connextion and would love for you to be a part of it

  • Respond to high volume inbound calls while compassionately handling questions/concerns
  • Schedule new patient appointments
  • Confirm patient appointments
  • Use trained sales techniques to reach company goals of appointments set and customer satisfaction
  • Various duties as assigned by the Call Center Leadership team
Requirements

Minimum Education and Experience:
  • High School Diploma or equivalent required
  • Ability to manage high call volume
  • Desire to exceed customer service expectations
  • Experience working in a fast paced, customer driven environment
  • Previous call center experience a plus
  • Dental office experience a plus
  • Bilingual in English and Spanish a must
Benefits
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance