We have other current jobs related to this field that you can find below
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Help Desk Analyst
3 months ago
Conyers, United States Crescens Full timeJob Title: Helpdesk Support - Call centerLocation: Conyers, GADuration: 7 months ***LOCAL CANDIDATES*** Job Description: This position is located at DDS Headquarters in Conyers, Georgia. Call Center environment Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in...
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IT Support Specialist- Level 1 Help Desk
3 weeks ago
Conyers, United States SOUTHERNCARLSON INC Full timeWHO WE ARE We are SouthernCarlson, and our foundation of service and commitment began in 1947. We have the broadest selection of high-quality products from leading suppliers in the industry along with tool repair services to keep businesses running. We provide expertise in both the products we offer and the solutions we propose. SouthernCarlson is The...
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Front Desk Night Audit
3 weeks ago
Conyers, United States AVID Hotel Conyers Full timeJob DescriptionJob DescriptionThe moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our...
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Front Desk Night Audit
2 weeks ago
Conyers, United States AVID Hotel Conyers Full timeThe moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location....
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Sales Analyst
2 weeks ago
Conyers, United States Golden State Foods Full timeWe are searching for a Sales Analyst to join our team and support our sales organization by compiling and analyzing sales and market data to better assist in our organization to sell more effectively and support our current customers Sales Analyst responsibilities will include data analysis of past sales and future forecast along with item inventory levels....
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Sales Analyst
2 weeks ago
Conyers, United States Golden State Foods Full timeWe are searching for a Sales Analyst to join our team and support our sales organization by compiling and analyzing sales and market data to better assist in our organization to sell more effectively and support our current customers Sales Analyst responsibilities will include data analysis of past sales and future forecast along with item inventory levels....
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Billing and Office Coordinator
1 month ago
Conyers, United States Super Dermatology LLC Full timeJob DescriptionJob DescriptionSeeking a detail-oriented and organized individual to join our dermatology practice as a Billing Coordinator/Administrative Assistant. The successful candidate will play a key role in ensuring accurate and timely billing processes, as well as providing administrative support to our Front Office team. This position requires a...
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Front Office Manager
3 months ago
Conyers, United States AVID Hotel Conyers Full timeJob DescriptionJob DescriptionWe are currently seeking experienced, energetic, and customer-service focused Hotel Front Office Manager, for the Avid-Hotel. We currently have an opening for Full-Time. Candidates must be self-driven, goal-oriented, and work well within a successful team environment. Front Office Manager is responsible for providing...
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GIS Systems Analyst
2 weeks ago
Conyers, United States Rockdale County, Georgia Full timeJob Summary This position provides support and maintenance of the County's Geographic Information Systems (GIS) operational plans to meet the County's spatial data requirements. Work involves a variety of production tasks concerning mapping for a variety of internal and external customers. The employee works closely with personnel in various County...
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GIS Systems Analyst
3 months ago
Conyers, United States Rockdale County, Georgia Full timeJob DescriptionJob DescriptionJob SummaryThis position provides support and maintenance of the County's Geographic Information Systems (GIS) operational plans to meet the County's spatial data requirements. Work involves a variety of production tasks concerning mapping for a variety of internal and external customers. The employee works closely with...
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Client Relations Specialist
5 days ago
Conyers, Georgia, United States Cellofoam North America Inc Full timeCustomer Experience ProfessionalJob Category: Customer Service Requisition Number: CUSTO01253Job OverviewThe Customer Experience Professional plays a vital role in delivering exceptional service to both internal and external clients. This position requires a comprehensive understanding of company offerings and effective communication with team members within...
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Customer Support Advocate
5 days ago
Conyers, Georgia, United States Cellofoam North America Inc Full timeCustomer Experience ProfessionalJob Category: Customer Service Requisition Number: CUSTO01253Job OverviewThe Customer Experience Professional plays a crucial role in delivering exceptional service to both internal and external clients. This position requires a thorough understanding of the company's offerings and effective communication with team members...
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Behavior Technician
3 months ago
Conyers, United States Centria Autism Full timeWe are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism.In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the guidance of a Board Certified...
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Behavior Technician
1 month ago
Conyers, United States Centria Autism Full timeJob DescriptionJob DescriptionWe are looking for enthusiastic individuals to join our team as Behavior Technicians. As a Behavior Technician, you will have the opportunity to make a real difference in the lives of children with autism.In this role, you will work one-on-one with children, implementing individualized behavior intervention plans under the...
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Travel Physical Therapist
1 month ago
Conyers, United States Critical Connection, inc Full timeCritical Connection, inc is seeking a travel Physical Therapist for a travel job in Conyers, Georgia.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyDuration: 13 weeks40 hours per weekShift: 8 hoursEmployment Type: Travel Travel Physical Therapist or Local Travel Physical Therapist (PT) is needed for our Outpatient Ortho Sports...
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Conyers, United States SouthernCarlson Full timeWHO WE AREWe are SouthernCarlson, and our foundation of service and commitment began in 1947. We have the broadest selection of high-quality products from leading suppliers in the industry along with tool repair services to keep businesses running. We provide expertise in both the products we offer and the solutions we propose. SouthernCarlson is The...
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Conyers, United States SouthernCarlson Full timeWHO WE AREWe are SouthernCarlson, and our foundation of service and commitment began in 1947. We have the broadest selection of high-quality products from leading suppliers in the industry along with tool repair services to keep businesses running. We provide expertise in both the products we offer and the solutions we propose. SouthernCarlson is The...
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Behavior Support Specialist
5 days ago
Conyers, Georgia, United States Kids Club ABA Full timeJob Types: Full-time, Part-timeCompensation: $28.00 per hourExpected Hours: 20 – 40 per weekBenefits:401(k)401(k) matchingFlexible scheduleHealth insurancePaid time offProfessional development assistanceReferral programAt Kids Club ABA, we are transforming the landscape of Applied Behavior Analysis (ABA) therapy for children. Our mission is to deliver...
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Client Relations Specialist
5 days ago
Conyers, Georgia, United States Cellofoam North America Inc Full timeCustomer Experience ProfessionalJob Category: Customer Service Requisition Number: CUSTO01253Job DetailsDescriptionJob OverviewThe Customer Experience Professional plays a crucial role in delivering exceptional service to both internal and external clients. This position requires a comprehensive understanding of the company's offerings and effective...
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Client Relations Specialist
5 days ago
Conyers, Georgia, United States Cellofoam North America Inc Full timeCustomer Experience ProfessionalJob Category: Customer Service Requisition Number: CUSTO01253Job DetailsDescriptionRole OverviewThe Customer Experience Professional plays a crucial role in delivering exceptional service to both internal and external clients. This position requires a comprehensive understanding of the company's offerings and effective...
IT Help Desk Analyst
3 months ago
- Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.
- Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
- External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile drivers licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Job Responsibilities
- Oversee the daily performance of computer systems and applications.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
- Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- High School diploma or GED
- Six months of IT Level 1 support experience handling customers, questions, complaints, and/or providing information in a call center environment.
Preferred Experience:
- 1+ years' experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
- Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
- Knowledge of Apple iOS
