Current jobs related to Client Relations Specialist - Conyers, Georgia - Cellofoam North America Inc
-
Behavioral Intervention Specialist
3 weeks ago
Conyers, Georgia, United States GeorgiaGov Full timeAt GeorgiaGov, we provide comprehensive behavioral health services for individuals with developmental disabilities. Our crisis stabilization unit is a 10-bed facility that offers a multidisciplinary approach to care, incorporating Applied Behavior Analysis, mental health clinical services, and medication management.Behavioral Intervention Specialist (BIS) -...
-
Electrical Systems Specialist
6 days ago
Conyers, Georgia, United States Selectek Full timeJob Summary:We are seeking a highly skilled Electrical Systems Specialist to join our team at Selectek. As a key member of our Power Generation department, you will be responsible for designing, implementing, and maintaining electrical systems and control systems for our industrial clients.Key Responsibilities: Design and implement electrical systems and...
-
Mortgage Loan Specialist
3 days ago
Conyers, Georgia, United States Truist Inc Full timeMortgage Loan Specialist Job SummaryWe are seeking a skilled Mortgage Loan Specialist to join our team at Truist Inc. As a Mortgage Loan Specialist, you will be responsible for the sales and marketing of Truist Mortgage Loan products within bank policies and procedures.Key Responsibilities:Execute effective mortgage marketing and development plans to meet or...
-
Behavioral Health Specialist
2 months ago
Conyers, Georgia, United States State of Georiga Full timeAbout the RoleWe are seeking a highly skilled Behavioral Health Specialist to join our team at the State of Georgia. As a key member of our community behavioral health center, you will play a vital role in providing services to individuals who require treatment and support to cope with mental health challenges.Key ResponsibilitiesCollaborate with a...
-
Collection Specialist
2 weeks ago
Conyers, Georgia, United States Addison Group Full timeCollection SpecialistAre you a detail-oriented professional with a passion for financial recovery? We're seeking a skilled Collection Specialist to join our team at Addison Group. As a key member of our finance team, you will be responsible for monitoring accounts receivable, negotiating payment plans, and resolving billing discrepancies.Key...
-
Collection Specialist
2 weeks ago
Conyers, Georgia, United States Addison Group Full timeCollection SpecialistAre you a detail-oriented and organized individual with a passion for financial analysis? Do you have a strong background in accounting and collections? We are seeking a skilled Collection Specialist to join our team at Addison Group.Job Responsibilities:Monitor and analyze accounts receivable aging reports to identify overdue accounts...
-
Quality Assurance Specialist
2 weeks ago
Conyers, Georgia, United States Batchelor & Kimball Full timeJob Title: QA/QC SpecialistAt Batchelor & Kimball, we're seeking a highly skilled QA/QC Specialist to join our team. As a key member of our quality assurance team, you will play a critical role in ensuring the highest standards of quality in our construction projects.Key Responsibilities:Develop and maintain quality records, including hydro forms and civil...
-
Case Manager
3 weeks ago
Conyers, Georgia, United States Preventive Measures Inc Full timeJob Title: Case Manager - Mental Health SpecialistPreventive Measures, LLC is an outpatient psychiatric facility with multiple locations within the USA. We provide members of our local communities' access to necessary mental health treatment.Our Case Managers provide essential support, psychosocial individual and coordination of comprehensive care services...
-
Continuous Improvement Specialist
2 weeks ago
Conyers, Georgia, United States Client Growth Resources, Inc Full timeJob Title:Continuous Improvement EngineerJob Summary:We are seeking a skilled Continuous Improvement Engineer to join our team at Client Growth Resources, Inc. The ideal candidate will have a strong background in manufacturing and operations, with expertise in Lean principles and process improvement methodologies.Key Responsibilities:Identify and facilitate...
-
Quality Assurance Specialist
1 week ago
Conyers, Georgia, United States EMCOR Group Full timeWe're seeking a skilled Quality Assurance Specialist to join our QA/QC team at EMCOR Group. As a key member of our team, you'll play a critical role in ensuring the highest quality standards are met in our construction projects.Your primary responsibilities will include:Developing and maintaining quality records, including hydro forms and civil...
-
Quality Assurance Specialist
3 weeks ago
Conyers, Georgia, United States Batchelor & Kimball Full timeJob Title: QA/QC SpecialistBatchelor & Kimball is seeking a highly skilled QA/QC Specialist to join our team. As a QA/QC Specialist, you will play a critical role in ensuring the quality of our products and services.Key Responsibilities:Develop and implement quality control procedures to ensure compliance with industry standards and regulations.Conduct...
-
Quality Assurance Specialist
4 weeks ago
Conyers, Georgia, United States Batchelor & Kimball Full timeJob SummaryBatchelor & Kimball is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services, identifying and addressing any quality issues, and implementing process improvements to enhance our overall quality management system.Key...
-
Pulmonary Disease Specialist
4 weeks ago
Conyers, Georgia, United States Piedmont HealthCare Full timePulmonary Disease SpecialistWe are seeking a skilled Pulmonary Disease Specialist to join our team at Piedmont HealthCare. As a key member of our Pulmonary Sleep Clinic, you will be responsible for performing patient assessments and testing, providing patient education, and monitoring compliance with prescribed therapies related to pulmonary diseases and...
-
Conyers, Georgia, United States Acuity Brands Full timeJob SummaryWe are seeking a highly skilled HR Labor Relations Manager to join our team at Acuity Brands. As a key member of our HR department, you will be responsible for investigating associate complaints and developing action plans to ensure proper resolution is reached.The ideal candidate will have a strong background in labor relations, HR, and associate...
-
Quality Assurance Specialist
2 weeks ago
Conyers, Georgia, United States EMCOR Group Full timeJob Title: QA/QC SpecialistWe are seeking a highly skilled QA/QC Specialist to join our team at Batchelor & Kimball. As a QA/QC Specialist, you will be responsible for ensuring the quality of our products and services, and for maintaining the highest standards of quality control.Key Responsibilities:Develop and implement quality control procedures to ensure...
-
VDC/BIM Specialist
2 weeks ago
Conyers, Georgia, United States Human Resource Dimensions Full timeJob Title: VDC/BIM SpecialistHuman Resource Dimensions is seeking a highly skilled VDC/BIM Specialist to join our team. As a VDC/BIM Specialist, you will be responsible for translating design intent contract documents or 3D design models of Plumbing, Mechanical and HVAC systems into fabrication and installation detail Building Information Models (BIM's)...
-
Conyers, Georgia, United States Acuity Brands Full timeJob SummaryThe Associate Relations Sr Manager is primarily responsible for maintaining positive employer/associate relationships across our Canada and UK locations. This position has e multi-country responsibilities for leading the function and partnering with HRBPS, managers and associates to create a positive and engaging work environment. The selected...
-
Conyers, Georgia, United States Acuity Brands Full timeJob SummaryThe Associate Relations Sr Manager is a key role within Acuity Brands, responsible for maintaining positive employer/associate relationships across our Canada and UK locations. This position has multi-country responsibilities for leading the function and partnering with HRBPS, managers, and associates to create a positive and engaging work...
-
Senior Autism Specialist
2 days ago
Conyers, Georgia, United States GOLDSTAR REHABILITATION INC | MY TEAM ABA Full timeAt GOLDSTAR REHABILITATION INC | MY TEAM ABA, we pride ourselves on being a leader in Applied Behavior Analysis (ABA) services, dedicated to making a positive impact on the lives of individuals with autism.We are seeking a highly skilled and experienced Senior Autism Specialist to join our team. As a key member of our team, you will be responsible for...
-
Conyers, Georgia, United States DME Express (LA) Full timeDME Express is a leading medical supply company dedicated to delivering exceptional service and equipment to the Hospice field. We are seeking a highly skilled and motivated Delivery and Medical Equipment Specialist to join our team.Key Responsibilities:Deliver and pick up medical equipment, such as wheelchairs, hospital beds, and oxygen, to hospice patients...
Client Relations Specialist
2 months ago
Customer Experience Professional
Job Category: Customer Service Requisition Number: CUSTO01253
Job Details
Description
Job Overview
The Customer Experience Professional plays a crucial role in delivering exceptional service to both internal and external clients. This position requires a comprehensive understanding of the company's offerings and effective communication with colleagues within the customer service division.
Key Responsibilities:
- Answer incoming calls promptly and courteously, adhering to company protocols.
- Professionally address all customer inquiries regarding service modifications, disputes, billing inquiries, cancellations, and new account setups.
- Provide accurate and timely information regarding customer order statuses and product inquiries.
- Process customer orders, modifications, and returns in accordance with established company policies.
- Deliver standard information concerning service options, pricing, billing, and contract details.
- Ensure customer concerns are thoroughly understood and communicate resolutions effectively.
- Collaborate closely with the credit department to address disputed credit items.
- Work in partnership with the sales team to enhance customer service satisfaction.
- Coordinate with other departments to resolve customer issues efficiently.
- Address customer account discrepancies and make necessary adjustments with management approval.
- Foster a positive work environment that promotes respect and collaboration.
- Safeguard the organization's integrity by maintaining confidentiality of sensitive information.
- Perform additional related duties as assigned.
- Maintain knowledge of and comply with corporate standards for business conduct and relevant laws.
- Adhere to Cellofoam North America Inc.'s core focus areas: safety, financial integrity, customer satisfaction, and employee engagement.
Position Requirements:
- Minimum of 1 year of experience in customer service or a help desk role is required; experience in a sales environment is advantageous.
- Professional demeanor and telephone etiquette are essential.
- Strong verbal and written communication skills are necessary.
- Organizational skills and attention to detail are critical, with the ability to manage multiple tasks simultaneously.
- Proven analytical and problem-solving skills to benefit both customers and the organization.
- Proficiency in Windows and Microsoft applications is required; familiarity with other systems is a plus.
- Excellent customer service and data entry skills are mandatory.
- General understanding of office operations is expected.
- Ability to work efficiently both independently and as part of a team to meet or exceed performance standards.
- Capability to identify issues, make informed decisions, and resolve problems effectively.
- Ability to remain calm under pressure and treat all individuals with respect.
- Additional skills may be necessary to perform specific tasks related to the work location or department.
Other Duties: This job description is not intended to be an exhaustive list of all responsibilities, duties, or skills required for this position. Responsibilities may change at any time with or without notice.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
