Front Desk Agent-Warwick Hotel Rittenhouse Square, Philadelphia, PA
4 months ago
Job Summary: Front Desk Agent
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Job Duties & Functions
•Approach all encounters with guests and associates in a friendly, service oriented manner.
•Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
•Maintain regular attendance in compliance with Blue Sky Hospitality Solutions standards, as required by scheduling which will vary according to the needs of the hotel.
•Greet and welcome all guests approaching the Front Desk in accordance with hotel standards; maintain a friendly and warm demeanor at all times.
•Handle requests for information, mail and messages in an efficient and courteous manner.
•Answer guest inquires about hotel service, facilities and hours of operation.
•Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
•Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
•Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
•Obtain all necessary information when taking room reservations and follow rate quoting scenario.
•Be familiar with all Blue Sky Hospitality Solutions policies and house rules as well as hospitality terminology.
•Have knowledge of and assist in emergency procedures as required.
•Handle check-ins and check-outs in a friendly, efficient and courteous manner.
•Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
•Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
•Use proper two-way radio etiquette at all times when communicating with other associates.
•Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel.
•Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds.
-
Front Desk Agent
4 weeks ago
Philadelphia, Pennsylvania, United States Blue Sky Hospitality Solutions Full timeJob Summary:As a Front Desk Agent with Blue Sky Hospitality Solutions, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests at the Warwick Hotel Rittenhouse Square in Philadelphia, PA.Key Responsibilities:Register guests and handle check-ins and check-outs in a friendly and efficient manner.Provide...
-
Front Desk Representative
4 weeks ago
Philadelphia, Pennsylvania, United States Blue Sky Hospitality Solutions Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Warwick Hotel Rittenhouse Square in Philadelphia, PA.Key ResponsibilitiesRegister guests, make and modify reservations, and provide exceptional guest service during their stay.Settle guest accounts upon completion of their stay, ensuring a seamless and...
-
Housekeeping Supervisor
1 month ago
Philadelphia, Pennsylvania, United States Blue Sky Hospitality Solutions Full timeJob SummaryWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at the Warwick Hotel Rittenhouse Square in Philadelphia, PA. As a key member of our Housekeeping Department, you will be responsible for overseeing the daily operations of our housekeeping team, ensuring that our guests receive exceptional service and that our...
-
Rittenhouse Hotel Line Cook Position
1 week ago
Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full timeJob Summary:The Rittenhouse Hotel is seeking a skilled Line Cook to join our culinary team. As a Line Cook, you will be responsible for preparing food items in accordance with production requirements and established guest service and sustainability standards.Key Responsibilities:Prepare food items in accordance with production requirements and established...
-
Front Desk Representative
1 month ago
Philadelphia, Pennsylvania, United States Blue Sky Hospitality Solutions Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Warwick Hotel Rittenhouse Square in Philadelphia, PA.Key ResponsibilitiesRegister guests, make and modify reservations, and provide exceptional guest service during their stay.Settle guest accounts upon completion of their stay, ensuring accuracy and...
-
Night Auditor
3 months ago
Philadelphia, United States Rittenhouse Hotel Full timeOverview: Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager Your Focus Perform bookkeeping activities, such as...
-
House Attendant
4 months ago
Philadelphia, United States Rittenhouse Hotel Full timeOverview: Opportunity: House Person Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards. Your Growth Path Housekeeping Supervisor/Guest Service Agent Executive Housekeeper or Front Office Manager Your Focus Greet and acknowledge guests in a courteous and friendly manner. Inspect assigned...
-
Female Spa Attendant
1 month ago
Philadelphia, United States Rittenhouse Hotel Full timeOverview: Opportunity: Spa Attendant Maintain the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk according to brand and sustainability standards. Potential Career Path Lead Spa Attendant - Spa Concierge Lead Spa Concierge Position Requirements Immediately greet guest and offer to assist...
-
Hotel Front Desk Representative
2 weeks ago
Philadelphia, Pennsylvania, United States Hilton Garden Inn Center City Philadelphia Full timeHotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hilton Garden Inn Center City Philadelphia. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key...
-
Front Desk Associate
4 months ago
Philadelphia, United States Elwyn Full timeAs a Part-Time Front Desk Associate, youll be responsible for providing exceptional customer service at Rittenhouse Condominium Owners Association at 210 West Rittenhouse Square. Meets and greets residents; checks guests and service providers in/out Part-Time, Front Desk Associate, Front Desk, Associate, Customer Service, Monitoring, Hotel, Healthcare
-
Server Assistant
2 months ago
Philadelphia, United States Rittenhouse Hotel Full timeOverview: Opportunity: Server Assistant Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards. Potential Career Path Food Runner Restaurant Server Restaurant Floor Manager Essential Job Functions Clear dirty table settings and prepare table for resetting....
-
Front Desk Supervisor
2 weeks ago
Philadelphia, Pennsylvania, United States Cambria Hotel Philadelphia Downtown Full timeAbout UsCambria Hotel Philadelphia Downtown Center City is committed to delivering exceptional service to our guests. Our 223-guest room hotel features 1,700 square feet of flexible space, on-site catering options, and a dedicated team of associates who are passionate about providing outstanding service.Job SummaryWe are seeking a highly motivated and...
-
Banquet Server
5 months ago
Philadelphia, United States Rittenhouse Hotel Full timeOverview: Opportunity: Banquet Server Set up banquet rooms and serve food and/or beverages in accordance with established guest service and sustainability standards. Your Growth Path Banquet Captain Assistant Banquet Manager Banquet Manager Your Focus Set up banquet room as instructed by supervisor. Attend roll call meetings before events to learn function...
-
Turndown Attendant
4 months ago
Philadelphia, United States Rittenhouse Hotel Full timeOverview: Opportunity: Turndown Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Potential Career Path Housekeeping Supervisor Assistant Executive Housekeeper Executive Housekeeper Essential Job Functions Greet guests upon interaction with a warm and friendly greeting. Clean guest rooms according to standards within...
-
Front Desk Agent
2 months ago
Philadelphia, United States HEI Hotels & Resorts Full timeWe are looking for a customer service oriented Front Desk Agent to join our team at Cambria Philadelphia! As a Front Desk Agent, you wil assist guests with arrival and departure from hotel, while providing positive guests experiences. Responsibilitie Front Desk, Agent, Computer, Hotel
-
Hotel Front Desk Representative
1 month ago
Philadelphia, Pennsylvania, United States Hilton Garden Inn Center City Philadelphia Full timeWelcome to the Hilton Garden Inn Center City Philadelphia, where we're looking for a talented Hotel Front Desk Agent to join our guest services team. As a key member of our team, you'll be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of amazing.Responsibilities:Account Management: Maintain accurate...
-
Front Desk Agent
1 month ago
Philadelphia, United States Canopy by Hilton Philadelphia Center City Full timeProperty Description: Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and chic experience for our guests. With positions available in front desk,...
-
Hotel Front Desk Agent
1 month ago
Philadelphia, United States Hilton Garden Inn Center City Philadelphia Full timeDescription Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...
-
Night Auditor
1 month ago
Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full timeJob SummaryWe are seeking a highly skilled Night Auditor to join our team at The Rittenhouse Hotel. As a Night Auditor, you will be responsible for balancing revenue and settling accounts nightly, maintaining files, and resetting the system for the next day of operations while performing Guest Service Agent tasks and duties.Key ResponsibilitiesPerform...
-
Nanny Position in Rittenhouse Square
1 month ago
Philadelphia, Pennsylvania, United States Care Solutions, Inc. Full timeJob Title: Nanny - Rittenhouse AreaWe are seeking a part-time nanny to care for our two children in the Rittenhouse Square area of Philadelphia. The ideal candidate will have experience working with children under 5 years old and be able to engage in activities such as games, arts and crafts, and outdoor play.Responsibilities:Provide high-quality childcare...