Customer Service

3 weeks ago

Pasadena, United States ACHIEVE Full time

Company Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Job Description

As a part of our Member Services team, youll impact the lives of everyday people and help them move from surviving to thriving with innovative digital personal finance solutions. From onboarding and new account set up to answering questions and coaching them throughout their journey, youll be there every step of the way to provide empathy, care, and guidance when its needed most.

We are proudly offering 100% work-from-home opportunities for candidates located in the Dallas/Ft. Worth and Houston metro areas.

This position is Monday to Friday only. No weekends

Starting Pay: $16.00/hr

Start Date: Tuesday, September 3rd

Qualifications

What youll do:

  • Communicate with our members via phone, email, and chat exhibiting care in every interaction
  • Listen to our members, providing empathy and solutions to their unique needs
  • Collaborate with your team to share knowledge and best practices
  • Accurately notate customers accounts

What youll bring:

  • Minimum of 1 year of Customer Service experience (call center or retail)
  • High school diploma or equivalent
  • Available for an 8-hour shift Monday - Friday between the hours of 7am - 8pm
  • People-focused approach and solution mindset
  • Ability to handle a high volume of inbound calls
  • Strong communication skills

Additional Information

Achieve well-being with:

  • 401 (k) with employer match
  • Medical, dental, and vision with HSA and FSA options
  • Competitive vacation and sick time off, as well as dedicated volunteer days
  • Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
  • Up to $5,250 paid back to you on eligible education expenses
  • Pet care discounts for your furry family members
  • Financial support in times of hardship with our Achieve Care Fund
  • A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Join Achieve, change the future

At Achieve, were changing millions of lives.

From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, youll get to be a part of their journey to a better financial future. Were proud to have over 3,000 employees in mostly hybrid andwork-from-homeroles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more work-from-home opportunities every day to better serve our members. A career at Achieve is more than a jobits a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieves Talent Acquisition leader.

  • Customer Service Coordinator

    2 days ago

    Pasadena, Texas, United States Weeks Service Company Full time

    Job OverviewWeeks Service Company is a leading provider of HVAC and plumbing services, and we are seeking a highly skilled Customer Service Coordinator to join our team in League City, TX.We pride ourselves on delivering exceptional customer service, and our associates are our most valuable resource. To succeed in this role, you must have a strong customer...

  • Customer Service

    1 month ago

    Pasadena, United States Sleepypod Full time

    Job DescriptionJob DescriptionSleepypod is looking for enthusiastic individuals.Our fast growing pet product company will provide opportunities to grow and expand.Qualifications.Friendly and customer-centric individual with excellent working attitude. You will be on the front-line assisting the customers and your customer attitude is the key to...

  • Customer Service Representative

    3 weeks ago

    Pasadena, United States Houston GS Services Full time $40,000 - $50,000

    Job DescriptionJob DescriptionOur Customer Service Representatives help the local market by offering services and enrollments from our energy based clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting...

  • Customer Service Representative

    10 hours ago

    Pasadena, Maryland, United States Arundel Federal Savings Bank Full time

    Job SummaryArundel Federal Savings Bank is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our branch staff, you will provide exceptional customer service and support to our valued customers.Key ResponsibilitiesCustomer Service: Provide prompt and professional service to customers, responding to...

  • Customer Service Representative

    4 weeks ago

    Pasadena, United States Palmer Distribution Services Inc Full time

    Get ready to jump on board and join our growing company! We're searching for enthusiastic go-getters who are looking for stability and growth potential. We have fantastic opportunities at our Pasadena location! We're looking for experienced Customer Service Representatives with a starting pay rate of $17.00-$18.00 per hour, depending on experience and...

  • Customer Service Representative

    5 days ago

    Pasadena, United States Palmer Distribution Services Inc Full time

    Get ready to jump on board and join our growing company! We're searching for enthusiastic go-getters who are looking for stability and growth potential. We have fantastic opportunities at our Pasadena location! We're looking for experienced Customer Service Representative with a starting pay rate of $17.00-$18.00 per hour, depending on experience and...

  • Customer Service Representative

    2 days ago

    Pasadena, United States Palmer Distribution Services Inc Full time

    Get ready to jump on board and join our growing company! We're searching for enthusiastic go-getters who are looking for stability and growth potential. We have fantastic opportunities at our Pasadena location! We're looking for experienced Customer Service Representative with a starting pay rate of $17.00-$18.00 per hour, depending on experience and...

  • Retail Customer Service

    3 months ago

    Pasadena, United States EZCORP Full time

    Address: 2131 South Rickey St. Pasadena, Texas 77502 Brand: Circle Pawn We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and...

  • Customer Service Representative

    4 weeks ago

    Pasadena, United States Palmer Distribution Services Inc Full time

    Job DescriptionJob DescriptionGet ready to jump on board and join our growing company! We're searching for enthusiastic go-getters who are looking for stability and growth potential. We have fantastic opportunities at our Pasadena location!We're looking for experienced Customer Service Representatives with a starting pay rate of $17.00-$18.00 per...

  • Customer Service Representative

    6 days ago

    Pasadena, United States Palmer Distribution Services Inc Full time $17 - $18

    Job DescriptionJob DescriptionGet ready to jump on board and join our growing company! We're searching for enthusiastic go-getters who are looking for stability and growth potential. We have fantastic opportunities at our Pasadena location!We're looking for experienced Customer Service Representative with a starting pay rate of $17.00-$18.00 per...

  • Customer Service Representative

    4 days ago

    Pasadena, United States Palmer Distribution Services Inc Full time

    Job DescriptionJob DescriptionGet ready to jump on board and join our growing company! We're searching for enthusiastic go-getters who are looking for stability and growth potential. We have fantastic opportunities at our Pasadena location!We're looking for experienced Customer Service Representative with a starting pay rate of $17.00-$18.00 per...

  • Customer Service Representative

    3 weeks ago

    Pasadena, United States Survitec Full time

    Vacancy Title : Customer Service Representative Vacancy Location:  Houston, TX Engagement Type:  Full-Time, Permanent Your Company Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival...

  • Customer Service Ambassador

    10 hours ago

    Pasadena, Texas, United States U-Haul Full time

    About the RoleU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our customers, and contributing to the overall success of our operations.Key...

  • Customer Service Representative

    2 months ago

    Pasadena, United States Id Product Full time

    The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include – gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front...

  • Retail Customer Service

    2 months ago

    Pasadena, United States EZCORP Full time

    Address: 2801 Southmore Ave. Pasadena, Texas 77503 Brand: Circle Pawn Pay range is based on experience from $11.00/hr to $15.00/ We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development...

  • Retail Customer Service

    2 weeks ago

    Pasadena, United States EZCORP Full time

    Address: 1710 Shaver St. Pasadena, Texas 77502 Brand: EZPawn Pay range is based on experience from $11.00/hr to $15.00/hr We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and...

  • Customer Service Representative

    3 weeks ago

    Pasadena, United States Bigimd Full time

    The Customer Service Representative at Huff Insurance is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits/Perks Competitive...

  • Customer Service Representative

    3 weeks ago

    Pasadena, United States The Genesis Group Full time $18 - $22

    Job DescriptionJob DescriptionBenefits:401(k)Competitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offParental leaveTraining & developmentVision insuranceJob DescriptionWe are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each...

  • Customer Service Representative

    3 weeks ago

    Pasadena, United States PCF Insurance Full time

    At PCF Insurance Services, our commitment to excellence in risk management, benefits design and a broad array of insurance solutions has made us a leader in the industry. Being ranked #19 on Business Insurance's 2024 Top 100 Brokers and #13 on Insurance Journal's 2024 Top Property/Casualty Agencies demonstrates our dedication to world-class service and...

  • Customer Service Representative

    1 month ago

    Pasadena, United States The Genesis Group Full time

    Job DescriptionJob DescriptionBenefits:401(k)Competitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offParental leaveTraining & developmentVision insuranceBenefits/PerksCompetitive PayProfessional DevelopmentJob Stability in a growing industryJob DescriptionWe are seeking a professional and personable Customer Service...