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Service Sales/Project Manager
2 months ago
Cogswell Sprinkler ., a subsidiary of Davis-Ulmer Sprinkler Company, is a full-service fire protection contractor with complete design, installation, inspection, testing and maintenance capability.
We believe that investing and empowering our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.
As a result of continued growth, we are currently seeking candidates for a Service Sales/Project Manager at our office in
Worcester, MA . Please read through the following job description, if you are interested in applying, please be sure to attach a cover letter and resume for our review.
The Service Sales Rep & Project Manager will be responsible for quoting deficiencies, estimating
renovation, addition, upgrade, and repair work. Will also be responsible for overseeing the completion
of all awarded jobs.
Assists in obtaining information needed for each job such as Purchase Order numbers, tax exempt forms, insurance certificates, deficiency information, and certified payroll information.
• Assists in the scheduling of service worked based on quotes signed and incoming emergency
service calls.
• Follows up with customer on deficiencies or other quoted work.
• Books and creates jobs for awarded projects and service calls within the system; prepares costs
for invoicing after the job is complete along with job financial review.
• Assists with the invoicing of customers, follow-up for collections of customers for the service
department.
• Preparation of job start up and completion documents.
• Attend project meetings as required.
• Coordinate with subcontractors and other project trades.
• Other duties as assigned by manager.
EDUCATION and/or EXPERIENCE
• High School Diploma/GED with Associate Degree preferred.
• Prior industry experience is required.
• Strong knowledge of NFPA 13 & 25 requirements
QUALIFICATIONS/REQUIREMENTS:
• Good oral, written, telephone, and customer service skills.
• Good time management, organizational, and interpersonal skills.
• Ability to assist both internal and external customers.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to read, analyze, and interpret general business procedures and regulations.
• Moderate to advanced computer skills, with AutoCAD knowledge a plus
SUPERVISORY RESPONSIBILITIES:
• Supervises the design, shop, and field personnel working on their assigned jobs.
PHYSICAL DEMANDS and WORK ENVIRONMENT:
• Office & field environment.
• Mostly sedentary role with the need to move about the office, shop, and job sites.
• May require light lifting.
• Requires working on computers and phones consistently throughout the day.
• Requires travel to jobs sites.
Equal Opportunity Employer, including disabled and veterans.
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