Director, Guest Services

* Baltimore, MD, USA * Salary * Full Time *Port Discovery Children's Museum offers a generous benefits package which includes: health benefits, company provided life and disability, 401k retirement savings, vacation, sick and personal days. In addition, you will have the opportunity to make a difference in the community and in the lives of children.* Port...

Job SummaryThe Director of Front Office Operations is responsible for ensuring that guest service standards are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.Key ResponsibilitiesEnsure efficient guest registration, checkout, guest...

Job DescriptionJob Summary: We are seeking a highly organized and charismatic Guest Services Manager to manage and mentor our Guest Service and Front Office operation team members.About the Role: As a Guest Services Manager at Study Hotels, you will be responsible for the daily operations of the guest experience in alignment with our brand standards. You...

Guest Services Representative | Hospitality ProfessionalJob Category: Front Desk/OfficePosition Overview:The Donohoe Construction Company is seeking enthusiastic individuals to embody our commitment to exceptional service and hospitality.Role Summary:The Guest Services Representative plays a crucial role in ensuring a welcoming environment for all visitors....

Job Summary:The National Aquarium is seeking a highly skilled and enthusiastic Guest Services Specialist to join our team. As a key member of our guest services team, you will be responsible for delivering exceptional customer experiences that exceed our guests' expectations.Key Responsibilities:Provide Exceptional Guest Service: Anticipate and respond to...

DescriptionThe iconic Hilton Baltimore Inner Harbor is seeking a full-time Guest Service Agent to join their front desk team! This 757-room property is located next to Oriole Park at Camden Yards. Inner Harbor’s museums, the National Aquarium, and connected to Baltimore Convention Center via skywalk! As a Guest Service Agent, you would be responsible for...

Job DescriptionJob DescriptionThe Study at University at The Study at Johns Hopkins is currently seeking a charismatic and highly organized Guest Services Manager to manage and mentor our Guest Service and Front Office operation team members. This position is a highly prominent guest-facing role within the hotel and is responsible for the daily operations...

Job DescriptionJob DescriptionThe Study at Johns Hopkins is currently seeking a charismatic and highly organized Guest Services Manager to manage and mentor our Guest Service and Front Office operation team members. This position is a highly prominent guest-facing role within the hotel and is responsible for the daily operations of the guest experience in...

Donohoe Companies is seeking dedicated individuals to embody our commitment to exceptional hospitality. FRONT DESK AGENT | GUEST EXPERIENCE ENTHUSIAST (FULL TIME) HILTON EXPERIENCE REQUIREDPosition Overview: As a Front Desk Agent, you will play a crucial role in ensuring a seamless guest experience by managing all facets of guest services while projecting a...

DescriptionThe iconic Hilton Baltimore Inner Harbor is seeking a full-time Guest Service Agent to join their front desk team! This 757-room property is located next to Oriole Park at Camden Yards. Inner Harbor’s museums, the National Aquarium, and connected to Baltimore Convention Center via skywalk! Ideal candidates for this position will have previous...

Job OverviewWe are seeking a friendly and professional Guest Services Agent to provide outstanding service to our visitors at the hotel. Your role will involve welcoming guests, managing their reservations, distributing room keys, and addressing any inquiries to ensure a memorable stay.The ideal candidate possesses excellent communication abilities, a strong...

Position Overview:The Ivy Hotel is seeking a dedicated Reservations Agent to enhance our exceptional team. The ideal candidate will be a collaborative individual with a strong background in customer service, particularly in the hospitality sector. Proficiency in computer systems and excellent communication skills in English are essential, with additional...

Welcomes and registers visitors, delivering prompt and courteous assistance, and finalizing guest accounts upon the conclusion of their stay to uphold Pyramid Global Hospitality's esteemed standards of excellence.The Guest Services Representative will:Provide a warm greeting to guests immediately at the reception, ensuring a positive experience throughout...

Job OverviewWe are seeking a friendly and professional Hotel Reception Specialist to provide outstanding service to our guests at Hampton Inn & Suites Baltimore Inner Harbor. In this role, you will be responsible for welcoming visitors, managing their reservations, distributing room keys, and addressing any inquiries to ensure a pleasant stay.Key...

Donohoe Companies is seeking enthusiastic individuals to embody our commitment to exceptional hospitality. FRONT DESK AGENT | GUEST SERVICE PROFESSIONAL (FULL TIME) HILTON EXPERIENCE REQUIREDPosition Overview: As a front desk agent, you will play a crucial role in delivering outstanding guest experiences and ensuring a welcoming atmosphere. Your...

Job Number 24157880 Job Category Rooms & Guest Services Operations Location Baltimore Marriott Waterfront, 700 Aliceanna Street, Baltimore, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room...

Job OverviewWe are seeking a friendly and professional Hotel Reception Specialist to provide outstanding service to our guests at Hampton Inn & Suites Baltimore Inner Harbor. In this role, you will be the first point of contact for our visitors, ensuring they have a pleasant and memorable experience during their stay.Key Responsibilities:Welcome guests upon...

Company Overview Pyramid Global Hospitality prioritizes its workforce, fostering a culture that champions inclusivity, growth, and employee wellbeing. Our commitment to a People First ethos is evident in our employee development initiatives, benefits, and the cultivation of meaningful relationships. We provide a comprehensive benefits package, including...

Position OverviewROOST Baltimore is redefining the luxury hospitality experience. We pride ourselves on creating a welcoming environment where guests can enjoy thoughtfully designed accommodations and meaningful interactions. This role is essential in ensuring that our guests receive exceptional service throughout their stay.Key ResponsibilitiesOversee daily...

Job DescriptionPosition Summary: Guest ServicesThe Guest Services Team is responsible for the safety and security of ASM Global Baltimore, The Lyric Theater patrons, employees, and assets.Duties and Responsibilities:Responds to security and safety calls in a timely manner.Patrols the facilities and parking lots, searches guest bags, prevents prohibited items...