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B2B Group Account Director

4 months ago

Houston, United States The Ladders Full time
Gravity Global is the world's most awarded marketing consultancy specializing in brands operating in complex markets. Led by strategy, innovation, technology, data and creativity, we create brand-and-demand marketing programs that drive transformational growth for our clients.

With 14 wholly owned offices across the US, Europe, and APAC, you can develop a truly global career in a rapidly scaling organization.

As our B2B Group Account Director in the US, you will be responsible for leading a team of talented client services professionals across a portfolio of key B2B accounts, delivering high-quality strategies and solutions to grow an exciting book of leading global brands.

B2B Group Account Director

As a B2B Group Account Director, you will be a strategic thinker with a deep understanding of the B2B market and brand-to-demand marketing. You'll be empathic and driven to engage with the challenges and opportunities facing our clients, and constantly curious about the best practices and trends in B2B marketing and sales. You will also have strong leadership, communication, and negotiation skills; courage in the face of challenge, and a proven track record of building and maintaining long-term relationships with clients from the C-Suite level down, stakeholders, and teammates.

You will be responsible for developing and mentoring your team, and promoting an integrated, accountable, and collaborative culture.

We recognize strategic thinking, collaboration, curiosity, empathy and a drive for excellence as attributes which thrive within our organization, and welcome those with diverse backgrounds and unusual experience paths to apply.

Responsibilities:
  • Lead and manage a client services team across an $8m+ revenue account group, ensuring they deliver on client growth, objectives, budgets, and timelines
  • Establish and maintain strong relationships with key client leadership, C-Suite, decision-makers and influencers within client organizations, as well as with internal and external partners
  • Develop and implement strategic plans for account growth and retention, identifying new opportunities and areas for improvement
  • Provide strategic guidance and direction to clients, based on their goals, needs, and challenges, and present creative and effective solutions that drive results
  • Lead a team to deliver a vision of account opportunity and performance, using data and insights to build cases for change through to optimizing campaigns and demonstrating value and ROI
  • Define and raise quality standards and best practices a across all global team activities
  • Drive collaboration and global best practice within client services and beyond
  • Resolve any issues or conflicts that may arise, ensuring client satisfaction and retention
  • Contribute to the overall vision and direction of the agency, and lead and inspire your team to participate in new business development and pitching
  • Other duties as assigned
Qualifications:
  • Bachelor's degree in marketing, business, communications, or related field, or equivalent
  • 7+ years of experience in account management, preferably in a B2B agency environment
  • 3+ years of experience in leading and managing teams
  • Experience in developing and executing B2B marketing and sales strategies, across various channels and platforms
  • Experience in working with clients from different industries and sectors, such as technology, healthcare, manufacturing, etc.
  • Excellent communication, presentation, and negotiation skills, both written and verbal
  • Strong analytical, problem-solving, and decision-making skills, with the ability to use data and insights to drive action and results
  • Passionate, proactive, and collaborative, with a customer-centric mindset and a growth-oriented attitude
WHAT WE CAN OFFER:
  • Comprehensive Medical, Dental, Vision and supporting benefits package
  • 401K/Roth Match
  • Paid Parental Leave
  • Flexible Vacation and Summer Fridays
  • Purposeful and considerate in our hybrid approach
  • Great company culture: Certified Best Places to Work 2022
  • Company paid Life Insurance and Long Term Disability, and so much more

Does this sound like you?

Please apply through our Careers Page. Once submitted, there is no need to call. While we thank you in advance for your interest, please know that due to our high volume, we will only reach out to those whose experience and skills most closely match the requirements of the position.

Gravity Global offers a rewarding environment, where every associate is valued. We appreciate all members of the team, and we are an Equal Opportunity Employer.

Gravity Global participates in E-Verify during the onboarding process. Find the Notice of E-Verify Participation and Right to Work posters here.

Locations Minneapolis, Houston, Dallas, Detroit Remote status Hybrid Remote