Client Solution Specialist

5 months ago


Raleigh, United States Vasquez Law Firm PLLC Full time
Description

MUST BE BILINGUAL - INTERNATIONAL ROLE

We are a rapidly growing Immigration Firm in North Carolina, looking for a Salesperson with consultative sales experience. This position, referred to internally as our Solution Specialist, is responsible for conducting sales conversations to identify the potential client's problem or opportunity, and when appropriate, selling them "solutions" that our Firm provides.

Potential clients reach out to us for help with complex problems and we believe that we have an obligation to help them find a solution. Most of the time, our solutions just happen to be in the form of providing legal services. We will never ask you to sell anything to anyone if it is not in that person's best interest. So, if you think that "sales" is something you do for someone and not for them, then please don't apply. If you cannot discuss big price points, or recognize that every problem presents an opportunity, then you are not the right person for the job. However, if you truly want to help people solve complex problems and can approach conversations with maturity and sensitivity, then this position can be highly rewarding to you personally, professionally, and financially.

While we strongly support personal and professional development, do not have the time to teach you the importance of following up with someone when you say you will, how to use technology, and how to overcome your fears of having a sales conversation or asking for money. However, we will provide you with all the training you need to know so you can best help our clients.

Real-life experience and a few "battle scars" providing empathy and understanding are assets. Experience overcoming a major obstacle and making important changes in your life, so you know at your core that others can do it too, is a plus.

Our Solutions Specialist does NOT give legal advice, so legal experience is not required. Prior sales and customer service experience is required because we can teach you our process for engagement and how our services help clients, but we can't teach you how to take initiative, be empathetic, demonstrate ownership, and be confident.

We are looking for a results-oriented team player who wants to have a positive impact on people's lives while helping us grow our business. The person we hire must bring a high level of energy, positivity, and a can-do attitude to work every day.

We are BIG believers in the value of a team. If you prefer to be a "lone wolf," this job is not for you. We collaborate and support each other.

We are looking for individuals with fire and ambition.

DIRECTIONS TO APPLY:

When you submit your resume, include a Cover Letter with the following information:

  • Paragraph 1: Tell us why you think you're the ideal candidate for this position.
  • Paragraph 2: Tell us what excites you the most about being a part of our team.
  • Paragraph 3: Salary requirements and the names and phone numbers of at least (3) professional references who will speak to us about your work performance (not simply confirm you worked for the company during a certain time period).


If you cannot follow these basic instructions, or if you contact us in a manner that leads us to believe you did not actually read the ad above, you will not hear back from us. We expect you to value our time by following directions and paying attention to detail.

Thank you for considering this opportunity. We will contact you within 7 business days if you qualify for the second round of consideration.

Responsibilities

•Conduct sales conversations to identify problems and sell solutions
•Oversee the client onboarding process to ensure a smooth transition to the legal team
•Follow up with potential new clients to help them come to a decision about moving forward
•Track and report metrics relating to marketing sales conversion data
•Maintain records and enter critical data into the firm's systems

Qualifications

MUST BE BILINGUAL - INTERNATIONAL ROLE

•Understand how to build a relationship with a person and the ability to interact with different types of personalities
•Show empathy to potential clients and put them at ease during a difficult time
•Know how to close a sale by creating urgency and promoting value
•Demonstrate exceptional communication skills, both over the phone and in writing
•Think on their toes and not get discouraged when things don't go as planned
•Treat a call or meeting at 4:30 on a Friday with the same care and compassion as one on Monday morning
•Follow instructions and understand the importance of policies and procedures
•Be a team player that consistently acts with respect and integrity
•Be tech savvy (we use law firm systems and cloud-based software)

  • Raleigh, North Carolina, United States Innova Solutions Full time

    Job Title: Client Onboarding SpecialistInnova Solutions is seeking a highly skilled Client Onboarding Specialist to join our team. As a key member of our sales team, you will be responsible for managing the client onboarding process, ensuring a seamless experience for our clients.Key Responsibilities:Manage client onboarding, supporting the sales team, and...


  • Raleigh, North Carolina, United States VitalConnect Full time

    Job Title: Clinical SpecialistJoin VitalConnect as a Clinical Specialist and play a vital role in implementing our solutions at customer sites. As a Clinical Specialist, you will provide clinical customer support to effectively implement VitalConnect's solutions into customer sites.Key Responsibilities:Implement the clinical training program to various...


  • Raleigh, North Carolina, United States Marsh LLC Full time

    About the RoleWe are seeking a highly skilled Strategic Client Executive to join our Rx Solutions team. As a key member of our team, you will be responsible for leading client pharmacy market bids, RFPs, and PBM negotiations, as well as providing final review of all new ASA agreements.Key ResponsibilitiesLead client pharmacy market bids, RFPs, and PBM...


  • Raleigh, North Carolina, United States Ernest Full time

    Ernest Packaging Solutions is a nationwide company that has been delivering customized service to its customers for over 78 years. We are committed to finding the best solution to fit our customers' needs, even if we have to invent it.Job Summary: We are seeking a Client Relationship Manager to join our team in Raleigh, NC. As a Client Relationship Manager,...

  • Nurse Specialist

    4 weeks ago


    Raleigh, North Carolina, United States HealthEcareers - Client Full time

    Job Opportunity: Correctional Travel NurseHealthEcareers - Client is seeking a skilled Correctional Travel Nurse to join their team in Raleigh, North Carolina.Job DetailsSpecialty: CorrectionalDiscipline: RNDuration: 13 weeksHours: 36 hours per weekShift: 12 hoursEmployment Type: TravelThe successful candidate will have the opportunity to work with a...


  • Raleigh, North Carolina, United States CBRE Full time

    About the RoleWe are seeking a highly organized and detail-oriented Client Services Specialist to join our team at CBRE. As a key member of our Sales Operations function, you will play a critical role in supporting our sales professionals and contributing to the success of our business.Key ResponsibilitiesGather and process documentation to complete voucher...


  • Raleigh, North Carolina, United States Kelly Science, Engineering, Technology & Telecom Full time

    Job SummaryWe are seeking a skilled Application Engineer to join our team at Kelly Engineering. As a key member of our client's vacuum lifters and crane systems division, you will be responsible for providing technical expertise, design support, and customer interaction to drive sales and ensure successful implementation of solutions.The ideal candidate will...


  • Raleigh, North Carolina, United States Stellar IT Solution Full time

    Job Title: Advanced Planning WriterLocation: Raleigh, NCDuration: Long termJob Description:We are seeking a highly skilled Advanced Planning Writer to join our team at Stellar IT Solutions. As a key member of our project team, you will be responsible for developing advanced planning documents and executing against multiple priorities and projects.Key...


  • Raleigh, North Carolina, United States CIPPlanner Corporation Full time

    Job OverviewCIPPlanner Corporation is seeking a highly skilled Technical Implementation Solution Engineer to join our dynamic software implementation team. The ideal candidate will possess excellent communication skills, a strong technical background, and experience in software implementation and the latest technologies.As a Technical Implementation Solution...


  • Raleigh, North Carolina, United States Protus3 Full time

    Key Responsibilities:Develop security programs that align with clients' business cultures.Manage multiple integrated security projects, ensuring timely completion and client satisfaction.Build and maintain strong relationships with clients, identifying new business opportunities and driving growth.Conduct comprehensive security assessments, leveraging...


  • Raleigh, North Carolina, United States Vaco Full time

    Job SummaryWe are seeking a highly skilled AML Solutions Specialist to join our team at Vaco. As a key member of our organization, you will be responsible for developing, leading, and implementing business improvement projects within our Anti-Money Laundering department.Key ResponsibilitiesLead and support all assigned projects through all phases, including...

  • IT Systems Analyst

    2 weeks ago


    Raleigh, North Carolina, United States InterSources Full time

    Job SummaryWe are seeking an IT Systems Analyst to join our team at InterSources Inc. As a key member of our team, you will be responsible for designing and developing technical solutions to meet the needs of our clients in the healthcare industry.Key Responsibilities:Collaborate with vendors, division staff, and stakeholders to understand requirements and...


  • Raleigh, North Carolina, United States Hearing Healthcare Recruiters, LLC Full time

    Job OverviewThis prominent global entity, with a legacy spanning over four decades in assistive solutions, is committed to improving the lives of individuals facing hearing and sensory challenges.We are on the lookout for an enthusiastic and proactive individual in the Raleigh, NC area to enhance our expanding presence in the United States. This position...

  • Client Advisor

    3 weeks ago


    Raleigh, United States Virtual Full time

    Vaco Boston has partnered with our client to fill a Client Service Advisor position. Our Client Service Specialist plays a key position in ensuring our clients' success. Must have experience in Financial services or banking Must be located in (city above). 8:30 AM - 5:30 PM Pacific Time $25/hr-$31/hr Some of the aspects of this position are: Professionally...


  • Raleigh, North Carolina, United States Insight Global Full time

    Job Title: Cloud Solutions ArchitectAbout the Role:We are seeking a highly skilled Cloud Solutions Architect to join our team at Insight Global. As a Cloud Solutions Architect, you will be responsible for designing and implementing cloud-based solutions for our clients.Key Responsibilities:Design and implement cloud-based solutions for clientsWork closely...


  • Raleigh, North Carolina, United States CSP, Inc.- Raleigh's Top Cloud, IT Security, and Services Company Full time

    Job Title: Cloud Solutions EngineerCSP, Inc. is seeking a highly skilled Cloud Solutions Engineer to join our team in Raleigh. As a key member of our IT Services and Solutions firm, you will be responsible for designing, implementing, and managing cloud-based solutions for our clients.Responsibilities:Design and implement cloud-based solutions for clients,...


  • Raleigh, United States Sunrise Systems, Inc. Full time

    Job Title: Specialist- Mid Level/GIS Coordination Support Specialist Location: Raleigh, NC (Hybrid) Duration: 12 months of contract Support specialist needed to assist GIS Coordination Program Manager in implementation of Client initiatives including administrative support for 6 subcommittees and technical support for working groups.The candidate will...

  • Client Manager

    2 weeks ago


    Raleigh, United States World Wide Technology Full time

    Why WWT?At World Wide Technology, we work together to make a new world happen.Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class...


  • Raleigh, North Carolina, United States Gannett Fleming Full time

    About the Role:We are seeking a highly motivated and detail-oriented Business Analyst to join our team at GeoDecisions, a division of Gannett Fleming. As a Business Analyst, you will play a critical role in working with clients to understand their business needs and develop innovative solutions using geospatial technology.Responsibilities:Work with clients...

  • AML Solutions Expert

    2 weeks ago


    Raleigh, North Carolina, United States Procom Full time

    The AML Solutions Expert plays a pivotal role in driving business improvement projects within the Anti-Money Laundering domain.This role ensures that improvement goals are met, appropriate tools and methods are utilized, and a culture of continuous improvement is sustained.The specialist will identify, formulate, validate, document, and communicate both...