Customer Service Representative

6 days ago


Birmingham, United States Sterling Search Partners Full time

Sterling Search Partner is helping a Birmingham client with its search for a Customer Service Representative. We are seeking a motivated and customer-focused Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide information about our products and services.

Start Date March 3, 2025

While in training you will work:

The first 2 months Monday - Friday 8:00AM to 5:00PM

After training you will work:

5 days a week between Monday - Saturdays and will be off either Tuesday, Wednesday or Thursday. Your shift will be 11:00AM - 8:00PM

Saturdays are required and your shift will be either 7:00AM - 3:30PM or 8:30AM - 5:00PM

Key Responsibilities:

  • Answer incoming calls promptly and professionally.
  • Respond to customer inquiries and provide accurate information.
  • Resolve customer issues and complaints effectively and efficiently.
  • Maintain detailed records of customer interactions in the database.
  • Collaborate with team members and departments to improve customer service processes.
  • Meet or exceed performance metrics, including call volume and customer satisfaction.
  • Stay updated on product knowledge and company policies.

Qualifications:

  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in a call center or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in computer systems and software.
  • Ability to work in a fast-paced environment and handle stressful situations.


  • Birmingham, United States OnTime Service Full time

    OnTime Services began in 1975 and is still locally and family-owned and operated. We've built an incredible team dedicated to serving our customers and community. Our philosophy is simple: Leave it better than you found it. That's what drives us to deliver exceptional service every day. What's In It For You? Hourly wage plus commission opportunities....


  • Birmingham, Alabama, United States Domino's Pizza LLC Full time

    Job TitleCustomer Service RepresentativeAbout the RoleWe are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. This is a great opportunity for someone who enjoys working with people and providing excellent customer service.Key ResponsibilitiesGreet customers and provide them with a positive, engaging experience.Taking customer...


  • Birmingham, Alabama, United States Domino's Pizza LLC Full time

    Are you passionate about delivering exceptional customer experiences? We're seeking a talented Customer Service Representative to join our Domino's team!About the RoleThis is an exciting opportunity to work in a fast-paced environment, providing outstanding service to our customers. As a Customer Service Representative, you will be responsible for:Greeting...


  • Birmingham, Alabama, United States Kangaroo Express Full time

    **About the Role**We are looking for a Customer Service Representative to join our Kangaroo Express team. As a Customer Service Representative, you will be responsible for providing top-notch customer service and ensuring that our customers have a positive experience when visiting our store.**Key Responsibilities:**Providing excellent customer service to...


  • Birmingham, Alabama, United States Serra Automotive Group Full time

    Excellent Opportunity for Customer Service RepresentativeSerra Chevrolet seeks a skilled Customer Service Representative to join our team in Birmingham, Alabama. This role offers a competitive salary of approximately $42,000 per year, with opportunities for professional growth.About the RoleThe ideal candidate will have experience as an automotive service...


  • Birmingham, Alabama, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service and ensuring that every customer leaves satisfied.Estimated Salary: $15.50-$18.50 per hourKey...


  • Birmingham, Alabama, United States Domino's Franchise Full time

    At Domino's Franchise, we are looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for greeting customers, answering phones, and providing outstanding customer service.Your job responsibilities will include:Greeting customers and taking orders with a smileOperating the cash...


  • Birmingham, Alabama, United States Stivers Automotive Group Full time

    Job Title: Customer Service Representative Estimated Salary: $35,000 - $45,000 per yearThe Stivers Automotive Group is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Business Development Center (BDC) Representative, you will be responsible for handling inbound service reservation calls, confirming...


  • Birmingham, Alabama, United States Domino's Pizza LLC Full time

    **Job Overview:**We are seeking a highly motivated and customer-focused individual to join our Domino's team as a Customer Service Representative. This role is an excellent opportunity for someone looking to start their career in the retail industry.The estimated salary for this position is $25,000 - $35,000 per year, depending on experience and location. As...


  • Birmingham, Alabama, United States Sprouts Farmers Market Full time

    Sprouts Farmers Market is an equal opportunity employer committed to diversity and inclusion. We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer questions, and resolving customer...


  • Birmingham, Alabama, United States Kangaroo Express Full time

    **About Kangaroo Express**Kangaroo Express is a convenience store chain that values customer satisfaction and employee engagement.We are seeking a highly motivated individual to join our team as a Customer Service Representative in the retail industry. As a representative, you will be responsible for providing excellent customer service, operating cash...


  • Birmingham, Alabama, United States Domino's Franchise Full time

    Job SummaryDominos Franchise is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing quality customer service and ensuring a positive experience for our customers. You will also be involved in pizza production, maintaining food and team member safety, and operating...


  • Birmingham, United States Hustle Notice Biz Full time

    Customer Service RepresentativeDepartment: Bold MK Employment Type: Full Time Location: Birmingham Compensation: $17.80 - $24.00 / hour DescriptionJob Title: Customer Service Representative Job Summary: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. The ideal candidate will serve as the first point of contact...


  • Birmingham, United States Hustle Notice Biz Full time

    Customer Service RepresentativeDepartment: Bold MKEmployment Type: Full TimeLocation: BirminghamCompensation: $17.80 - $24.00 / hourDescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. The ideal candidate will serve as the first point of contact for...


  • Birmingham, United States Hustle Notice Biz Full time

    Customer Service RepresentativeDepartment: Bold MKEmployment Type: Full TimeLocation: BirminghamCompensation: $17.80 - $24.00 / hourDescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. The ideal candidate will serve as the first point of contact for...


  • Birmingham, Alabama, United States Jim 'N Nick's Full time

    We are seeking a skilled Customer Service Representative to join our team at Jim 'N Nick's. As a representative, you will be responsible for providing exceptional customer service and ensuring that every guest leaves feeling satisfied. You will work in a fast-paced environment where teamwork and communication are essential.Our ideal candidate is someone who...


  • Birmingham, United States Champion Cleaners Full time

    Full-Time Customer Service Representative - Champion CleanersVestavia Hills, AL Job duties: Act as customer service representative, who maintains a positive attitude and communicates with the management team. Must have a positive team spirit. Duties include; processing of garments into dry cleaning software system. Must be able to work in an efficient manner...


  • Birmingham, United States Champion Cleaners Full time

    Full-Time Customer Service Representative - Champion CleanersVestavia Hills, AL Job duties: Act as customer service representative, who maintains a positive attitude and communicates with the management team. Must have a positive team spirit. Duties include; processing of garments into dry cleaning software system. Must be able to work in an efficient manner...


  • Birmingham, United States Champion Cleaners Full time

    Full-Time Customer Service Representative - Champion CleanersVestavia Hills, AL Job duties: Act as customer service representative, who maintains a positive attitude and communicates with the management team. Must have a positive team spirit. Duties include; processing of garments into dry cleaning software system. Must be able to work in an efficient manner...


  • Birmingham, Alabama, United States Central Station Inc. Full time

    Job Title: Customer Service RepresentativeAbout Central Station Inc.We are a company that values excellent customer service, seeking a highly motivated customer service representative to join our team.Salary: $40,000 - $55,000 per yearJob Description:This role involves responding to customer inquiries, resolving issues, and providing exceptional customer...