![myGwork - LGBTQ+ professionals & allies](https://media.trabajo.org/img/noimg.jpg)
Customer Support Rep III
1 month ago
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. About The Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About Our Team Join a team led by an inspiring and determined leader who is dedicated to encouraging every member to strive for excellence. Our leader believes in the importance of Employee Resource Groups (ERGs) and fosters a positive work environment where everyone feels valued and motivated. We prioritize creating a supportive and healthy workplace, ensuring that each team member is empowered to achieve their best and contribute to our collective success. About The Role The Customer Support Representative III Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Responsibilities Maintaining relationships and provide support to field offices, agencies and financial institutions participating in the verification program. Showing proficiency in coordinating tasks, managing resources, ability to drive execution effectively and ensuring timely project completion; demonstrate strong business acumen, self-initiative, excel in streamlining processes, optimizing efficiency, and implementing best practices to achieve organizational goals. Contacting financial institutions to correct or update previously responded to requests. Meeting productivity and quality requirements entering financial and account data provided by financial institutions. Meeting contract service level agreements, including response times. Maintaining/updating documentation of procedures and reports. Resolving customer inquiries and complaints fairly and effectively. Providing product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. Providing a high level of customer service and satisfaction, to retain customers and build tenured relationships with customers Recommending and implementing programs to support customer needs. Requirements Be able to Multitask and Prioritize Work; Highly Organized, Detail Oriented, and Proactive Have an Associate or Bachelors degree, required. Have a minimum of 3 + years of relevant experience. Be customer-oriented: Customer service skills are required. Striving to create, maintain and enhance customer relationships. Possess excellent communication and interpersonal skills to effectively manage customer relationships Demonstrate the ability of consultative approach to uncover customer's needs, investigate further, and resolve problems Demonstrates some proficiency with concepts and processes Analyses possible solutions using standard procedures. Be Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and ability to learn new systems and software quickly. Learn more about the LexisNexis Risk team and how we work here #J-18808-Ljbffr
-
Customer Service Rep III
3 months ago
Alpharetta, United States Scientific Games Full time**Customer Service Rep III (Senior)** Alpharetta, Georgia **Lottery:** Lottery games are one of the biggest consumer products on the planet and Scientific Games is the worlds largest supplier. Our lottery games have been entertaining and thrilling players since 1973. Most importantly our games fund good causes like education, health and welfare, senior...
-
Clinical Specialist
2 months ago
Alpharetta, United States Rep-Lite Full timeJob DescriptionJob DescriptionSUMMARY OF POSITION:The Clinical Specialist (Educator) plays a crucial role in providing comprehensive education and support to healthcare professionals on the utilization of cutting-edge medical devices across various healthcare settings, with a primary focus on operating rooms, surgical ICUs, and post-surgical care units. This...
-
Accounts Associate/Customer Service Rep
3 months ago
Alpharetta, United States RemX Full timeJob DescriptionJob DescriptionRemX Staffing is assisting a client in hiring account reps/customer service associates. This is an ONSITE position.Positions: Account Reps/Customer Service RepsPay: $21hrLocation: Onsite Alpharetta, GAHours of Operations: 8am-5pm, 9am-6pm, at least two weekly shifts of 11-8, and every other Saturday (normally two per month,...
-
Rep Customer Service I req80928
4 weeks ago
Alpharetta, United States Quest Diagnostics Incorporated Full timeLocation: Location: Rep Customer Service I req80928 in Alpharetta, GA at Quest Diagnostics **Location:** 11780 Northfall Lane **Experience:** Not Specified **Job Description** Rep Customer Service I - Alpharetta, GA - Monday-Friday Questions and Answers. In Client Services you will work for the world leader in the industry, with a career where you can...
-
Customer Service Rep(04163)
1 month ago
Alpharetta, United States Domino's Pizza LLC Full timeYou got game? You got spring in your step? You want the best job in the world? Even if you just need a second job for some extra cash, you've found the right place. As a Customer Service Rep, you will have:Weekly Pay Flexible Schedule. Referral Bonus Customer Service, Bridge, Service, Restaurant, Retail, Customer
-
Customer Service Representative III
2 months ago
Alpharetta, United States LanceSoft Full timeJob Title: Customer Service Representative III Job Duration: Feb 2024 - Aug 2024 Est. Pay Range: $17.00 - $18.25/hr Work Type: OnsiteOverview/ Responsibilities: Maintain daily contact with key client contacts and perform data entry / order processing within specified system. Document and report on the status of pending inquiries regarding account problems,...
-
Customer Support
3 months ago
Alpharetta, United States Cimcorp Oy Full timeUnder the supervision of the Customer Support Manager and in coordination with the CS Sales Manager, the CS Project Manager is responsible for overseeing all aspects of current projects as assigned to the Customer Support department, acting as an overall Project Manager. This includes supporting the CS Sales Manager with current and potential customers to...
-
Client Tech Support Consultant III
4 weeks ago
Alpharetta, United States ADP Full timeNOTE: The selected applicant for this role will be expected to work within a hybrid work model (3 days per week onsite in the office, 2 days per week from home) in our Alpharetta, GA, office. ADP is hiring a GlobalView Client Tech Support Consultant III. In this position, you will work to ensure activities are performed in a manner that meets ADP and/or...
-
Customer Service Account Associates
2 weeks ago
Alpharetta, United States RemX Full time $21Job DescriptionJob DescriptionRemX Staffing is assisting a client in hiring account reps/customer service associates. This is an ONSITE position.Positions: Account Reps/Customer Service RepsPay: $21hrLocation: Onsite Alpharetta, GAHours of Operations: 8am-5pm, 9am-6pm, at least two weekly shifts of 11-8, and every other Saturday (normally two per month,...
-
Accounts Rep
3 months ago
Alpharetta, United States RemX Full timeJob DescriptionJob DescriptionRemX is assisting a large Automotive Industry client seeking Customer Service/Account Reps to join their team. Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance.Customer Service & Customer AccountsPay: $21hrLocation: Onsite Alpharetta,...
-
Customer Account Representative
2 weeks ago
Alpharetta, United States RemX Full time $17Job DescriptionJob DescriptionWe are seeking dedicated customer account reps to join our client in Alpharetta, GA. Pay: $21 - must have a BA degree or higher Start: 9/18/24Location: Onsite in Alpharetta, GA – must live within 25 miles of AlpharettaWork Schedule: must be open to both shiftsMonday-Friday3 days per week 8:00am-5:00pm2 days per week...
-
US - Field Technical Spt Cons III - US4
7 days ago
Alpharetta, United States Experis Full timeExperis IT ManpowerGroup has partnered with a leading IT Co in the Kentucky, USA area for a Field Technical Spt Cons III role to assist their team. This is an Onsite role. Industry: IT Co Title: Field Technical Spt Cons III Location: Kentucky, USA Duration: 12+ months Pay: $25/hr Job Description The preferred location is Louisville, KY but will also...
-
Call Center Customer Service Rep
2 months ago
Alpharetta, United States MultiPlan Full timeCall Center Customer Service Rep - start 3/21/2022 in Alpharetta, GA at MultiPlan Location * **Location:** **Experience:** Not Specified **Job Description** Imagine a workplace that encourages you to **interpret**, **innovate** and **inspire**. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and...
-
Customer Support Specialist
1 month ago
Alpharetta, United States SiteOne Landscape Supply Full timePosition Overview The Customer Support Specialist develops and maintains relationships with important customers in order to promote new business growth within these accounts. Work location: Regal Chemical: 600 Branch Dr, Alpharetta, GA 30004 What you'll do: Support sales team requests Order entry Bids and contract pricing backup Pesticide...
-
Customer Support Associate
1 week ago
Alpharetta, United States Solvay Full timePosition Overview:The Customer Service Representative (CSR) plays a vital role within the Customer Services Team, situated in the North American Customer Service Hub of the Supply Chain organization. This position involves extensive interaction with customers, focusing on problem-solving and order management.Key Responsibilities:Develop and maintain...
-
Customer Support Representative
1 week ago
Alpharetta, United States Toyota Motor Corporation Full timePosition OverviewThe Customer Assistance Specialist plays a crucial role within the Toyota Motor Corporation's Eastern Experience Center. This position is designed for individuals who are enthusiastic and driven to provide exceptional support to our customers.Key ResponsibilitiesEngage with customers to provide clear and concise updates regarding their...
-
Customer Support Specialist
1 week ago
Alpharetta, United States Toyota Motor Corporation Full timePosition OverviewThe Customer Care Advocate plays a vital role in the Customer Experience Center at Toyota Motor Corporation. This position is designed for individuals who are enthusiastic and driven to provide exceptional support to our valued customers.Key ResponsibilitiesAddress customer inquiries and concerns with a personalized approach.Ensure that all...
-
Customer Support Specialist
1 month ago
Alpharetta, United States Sopra Steria Full timeCompany DescriptionWho Are We?Sopra Banking Software is the partner of choice for more than 1,500 financial institutions worldwide. The rich variety of our solutions, the strength of our conviction, and our passion for innovation enable us to support our clients on a daily basis and in their future projects, as well as in their goals regarding financial...
-
Customer Support Associate
1 week ago
Alpharetta, United States Randstad North America, Inc. Full timeExciting Career Opportunity for Recent GraduatesJoin a prestigious Fortune 100 financial services firm located in a corporate setting. We are seeking dedicated Customer Account Representatives to enhance our call center operations.Key Responsibilities:As a Customer Account Representative, you will be responsible for:1. Providing exceptional customer service...
-
Customer Service Rep Tier 1
1 month ago
Alpharetta, United States Priority Technology Holdings, LLC Full timeJob DescriptionJob DescriptionJob Title: Customer Service Representative IReports To: Customer Service SupervisorDepartment: Client ServicesLocation: Alpharetta, GA (Hybrid)Grade: 11Our Company: Priority Technology Holdings, Inc. is a leading financial technology company that specializes in providing integrated payments and banking solutions. Our innovative...