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Accounts Rep

3 months ago

Alpharetta, United States RemX Full time
Job DescriptionJob Description

RemX is assisting a large Automotive Industry client seeking Customer Service/Account Reps to join their team.  Ideal for those looking for an entry-level position in the general field of Customer Service, Customer Accounts, and/or Automotive Finance.

Customer Service & Customer Accounts

Pay: $21hr

Location: Onsite Alpharetta, GA

Hours:  Must be flexible to work any 8 hour shift Mon-Fri 8am-9pm; 2 Saturday shifts required per month 8:00am-12:00pm (Mandatory Overtime)

MUST LIVE WITHIN 25 MILES OF ALPHARETTA AND HAVE A BACHELOR’S DEGREE

Job Duties:

  • Auto-Dialer Collections – make outbound/receive inbound calls on accounts that are 5-29 days past due and assist customers with bringing their accounts current (approximately 200+ phone calls daily)
  • Process payments and payoffs
  • Identify root cause of customer delinquency and generate effective solutions 
  • Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
  • Become a productive member of the department (meet quantitative objectives)
  • Maintain enthusiastic and positive attitude.
  • Adhere to appropriate compliance policies and procedures.

Skill Set

  • Excellent verbal communication skills (easy to understand)
  • Able to multi-task (ability to talk and type simultaneously is a must)
  • Customer service oriented
  • Self-starters
  • Eager to learn.
  • Bilingual (Spanish) a plus
  • College Degree (4 Year) is Required.

 

Please submit an updated resume to Andrea.knodt@remx.com for immediate consideration .

Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r
\r
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r
\r
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.