Front Desk Supervisor

2 weeks ago


Independence, United States Concord Hospitality Full time

Description We are hiring a Front Desk Supervisor. We are looking for associates and leaders that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As the front desk supervisor, you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive, and caring will make all the difference. If you enjoy engaging with others, leading a team, and have a winning personality and high sense of responsibility – this role is perfect for you We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance in a couple of years to Assistant General Manager roles Role Responsibilities: Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with standards of proper telephone etiquette. Block rooms and handle special requests. Monitor room availability and offer AGM and GM assistance in yield management and restrictions. Handle safe deposits by guests per established procedures. Keep lobby and desk area clean and presentable. Have a thorough knowledge of emergency and security procedures. Benefits (Full Time Associates only): We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates, and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. #J-18808-Ljbffr



  • Independence, Ohio, United States Twin Tier Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Twin Tier Hospitality. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional guest service, and supervising a team of front desk staff.Key ResponsibilitiesSupervise and...


  • Independence, Ohio, United States Twin Tier Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Twin Tier Hospitality. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our hotel's front desk, providing exceptional guest service, and supervising a team of front desk staff.Key ResponsibilitiesSupervise...

  • Front Desk Supervisor

    5 months ago


    Independence, United States Twin Tier Hospitality Full time

    Job DetailsJob Location Double Tree by Hilton Independence - Independence, OH Position Type Full Time Job Shift First/Day Second/Afternoon Third/Night Job Category Hospitality - Hotel DescriptionBASIC PURPOSE: Supervise the desk clerks to ensure completion of essential duties necessary for an efficient Front Desk operations. ESSENTIAL FUNCTIONS: Handle...


  • Independence, Ohio, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at Embassy Cleveland Rockside. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience.Key Responsibilities:Greet and welcome guests, ensuring a positive first...


  • Independence, Kentucky, United States Oxford Physical Therapy and Rehabilitation Full time

    Front Desk Receptionist OpportunityWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Oxford Physical Therapy Centers. As a key member of our staff, you will be responsible for providing exceptional customer service to our patients and ensuring the smooth operation of our front desk.Key Responsibilities:Assist...

  • Front Desk Associate

    2 weeks ago


    Independence, Missouri, United States Genesis Health Clubs Full time

    {"Job Title": "Front Desk Associate", "Job Description": "Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Genesis Health Clubs. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at...

  • Front Desk Agent>

    6 months ago


    Independence, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Embassy Cleveland Rockside [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Associate

    3 weeks ago


    Independence, Missouri, United States Genesis Health Clubs Full time

    Job Title: Front Desk AssociateThis role is responsible for delivering exceptional customer service and ensuring a seamless experience for our members and guests. As a Front Desk Associate, you will be the first point of contact for our club, and your professionalism and attention to detail will set the tone for our members' experience.Key...


  • Independence, Missouri, United States Genesis Health Clubs Full time

    Job SummaryThis role is responsible for managing the day-to-day operations of the Front Desk, including guest check-ins, member retention, and delivering exceptional customer service.Key ResponsibilitiesExecute procedures as outlined in the Front Desk manualAnswer phones, take messages, and transfer callsStay knowledgeable about club amenities and...


  • Independence, Missouri, United States Genesis Health Clubs Full time

    Front Desk Associate RoleAt Genesis Health Clubs, we're seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a key member of our front-line staff, you'll be responsible for delivering exceptional service to our members and guests.Key Responsibilities:Process guest check-ins and member retention with a focus on quality...


  • Independence, Missouri, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Register...


  • Independence, Missouri, United States Highgate Hotels Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels.Job Summary:The Front Desk Agent is responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay. This role requires a strong attention to detail, excellent...


  • Independence, Missouri, United States Residence Inn Independence Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Independence. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...

  • Front Desk Agent

    6 months ago


    Independence, United States Marriott Hotels & Resorts Full time

    Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guest Front Desk, Agent, Guest Experience, Hotel, Specialist


  • Independence, Missouri, United States Highgate Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Office Agent to join our team at Residence Inn Independence. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...


  • Independence, United States Oxford Physical Therapy and Rehabilitation Full time

    Career Opportunity: Front Desk Receptionist with Oxford Physical Therapy Centers (Full-Time -Independence, KY) Are you a well-organized professional with a knack for friendly customer service? Are you a detail-oriented, outgoing professional who would like to be part of a highly skilled physical therapy team? If so, we've got an exciting opportunity for you,...


  • Independence, Kentucky, United States Hilton Hotels Full time

    Unlock Your Potential with Hilton HotelsHilton offers a dynamic work environment where you can turn your passion into a fulfilling career.As a Front Desk Agent, you will enjoy a range of benefits, including:Competitive pay and benefits packageDebt-Free education opportunitiesFlexible schedules and PTOWe are seeking candidates who can:Key...

  • Front Desk Associate

    4 months ago


    Independence, United States Genesis Health Clubs Full time

    This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities:Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and...

  • Front Desk Associate

    5 months ago


    Independence, United States Genesis Health Clubs Full time

    This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities:Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and...

  • Front Desk Staff

    3 months ago


    Independence, United States Justin Garner Dentistry LLC Full time $19 - $23

    General Practice located in Independence, MO searching for a talented front office team member to join our amazing team. We are seeking an energetic, positive, and motivated staff member. Our motto is "Where patients feel like family." YOU are the first person our patients will interact with in the office, so making them feel welcomed and important is key!...