System Engineer

7 days ago

Moses Lake, United States Nuvodia Full time

_Nuvodia offers workplace flexibility, excellent benefits and competitive compensation packages. Nuvodia was recognized as one of the Top 30 Best Places to Work in the Inland Northwest_*The Systems Engineer I is a Full-time Regular position working 40 hours per week, Monday-Friday, 8am-5pm in Moses Lake, WA at the Moses Lake Community Health Center.**Summary: *The qualified candidate will provide direct support to clients by performing engineering tasks in a Microsoft environment. This position works with a team of engineers to deploy traditional, hosted, and managed solutions to our customer base. Responsible for implementing, supporting, and proactively managing applications and hardware.*General Description: * The Systems Engineer I must be able to work effectively and efficiently in a fast paced office environment in meeting continual deadlines. The Systems Engineer must be able to handle multiple priorities with constant interruptions. Organization is essential in order to meet deadlines. A sense of urgency, the ability to make good decisions, and the prioritization of tasks is necessary. The Systems Engineer I must be able to support mission critical applications in a 24x7 environment.*Essential Duties / Responsibilities:* To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Onsite and/or remote installation, configuration, analysis, repair, and support* Performs systems engineering activities to include: test, build, deploy and manage systems and applications.* Interfaces with various customers at the technical level and propose viable solutions in real time during customer meetings* Provides technical support to critical applications and/or user requests in 24x7 environments.* Provides system and application management to include backup solutions, security, hardware maintenance and system monitoring.* Works with customers to identify high-level business requirements* Ensures backup of all systems and is focused on data integrity.* Manages all administrative and other business critical applications.* Participates in the implementation of upgrades or new application deployments.* Develops and maintains fundamental knowledge, at a server or back-end level, of application functionality.* Understanding of managing virtual infrastructure* Understanding of SAN technologies* Understanding of Citrix systems* Ensures a protected environment from workstations to servers.* Maintains a fundamental understanding of Active Directory.Occasional regional travel, weekend work and on-call rotation will be required.*General Duties and Responsibilities:** Ability to maintain strict confidentiality.* Honest and pleasant manner, with good personal hygiene.* Free of alcohol and drug abuse.* Valid state driver's license and proof of insurance.* Excellent written and verbal communication and interpersonal skills.* Detail oriented, with the ability to multi-task in an organized fashion.* Able to work in a fast paced environment.* Tact and diplomacy must be used at all times.* Demonstrates self-directed learning and participation in continuing education through professional journals, approved seminars, etc.* Adheres to departmental standards and personnel policies by demonstrating professional demeanor in conduct and appearance.* Follows company departmental standards and personnel policies by using good teamwork and communication skills to help identify concerns and solutions, assisting where needed to ensure a smooth functioning department.* Performs other duties as required by displaying team spirit and self-growth, accepting and performing other projects and responsibilities, and requesting other projects and responsibilities.* Rotates to other shifts and locations as needed* Overnight travel as necessary for consulting and project work up to 10% annually.* Follows all Health and Safety policies and guidelines of Inland Imaging and its partners depending on work location*Supervisory Responsibilities:** There no supervisory responsibility in this position*Advocacy:*Treats all clients with dignity and respect Provides excellent customer service Conforms to Joint Commission and HIPAA regulations Complies with PHI (Protected Health Information) Demonstrates the Nuvodia values by knowing and understanding the mission, values and goals:* Values: Authentic Connections, Ownership Mentality, Continuous Growth, and Enduring Results*Qualifications: ** _Education: _Bachelors Degree in related field or equivalent experience.* _Experience: _Two years of related experience required including--* Understanding of MS Windows Server and Desktop Architecture, TCP/IP networking, and Active Directory, DNS, DHCP, and MS Exchange* Understanding of Citrix, SAN technologies, and VMware* Certifications such as an MCSE or commensurate experience would be advantageous* Excellent communications, interpersonal and customer support skills.* Ability to work in a high energy, team environment.* Previous Managed IT Services or Consulting experience (preferred)* _Certifications: _CompTIA Server+ or VCA-DCA preferred* _Computer Skills:_ Experience with the following computer applications and software is highly desired:* Microsoft O365 (Administrative)* Windows Server OS* Citrix systems* ConnectWise Manage or like professional services automation (PSA) tool* ConnectWise BrightGauge or like business intelligence (BI) tool* IT Glue or like knowledge base tool* _Drug Test_: Eligible employees must be able to pass a post-offer, pre-employment drug test.*Benefits Include: *Employees can enroll in medical and dental insurance and are covered by basic vision and life insurance. Employees are able to enroll in our company's 401k retirement plan and will receive paid vacation, sick, and personal leave, paid holidays and quarterly profitability bonus eligibility.Job Type: Full-timePay: $23.69 - $38.07 per hourExpected hours: 40 per weekBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Health insurance* Health savings account* Life insurance* Paid time off* Vision insuranceSchedule:* Monday to FridayExperience:* Technical support: 2 years (Preferred)Ability to Commute:* Moses Lake, WA 98837 (Required)Ability to Relocate:* Moses Lake, WA 98837: Relocate before starting work (Required)Work Location: In person

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