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Sr. Partner Success Manager, Americas
3 months ago
Sr. Partner Success Manager, Implementations Sr. Partner Success Manager, Implementations RELEX Solutions is a leading provider of cutting-edge retail optimization software. We are now looking for a full-time Atlanta-based Sr. Partner Success Manager, Implementations to enable the further growth of our SaaS business. You’ll join the Global Partner Success team from our Atlanta office. RELEX’s strategy is to support the company’s growth by partnering with SI’s and boutique consultancies, which means that there will be a need to manage a constantly growing pool of partners delivering RELEX to joint clients, while simultaneously developing the practices of working together. Join us as a Sr. Partner Success Manager, Implementations and this is some of what you’ll be doing: Strategic and hands-on Partner management: Autonomously and proactively nurture relationships with our key partners, guiding them towards existing processes and best practices. Ensure partners perceive value from their collaboration with RELEX and are committed to delivering excellent quality of work to our joint customers. Responsibility for partner metrics, including financials and ensuring successful implementations. Internal influencing: Act as the trusted and proactive SME on partner matters towards our Americas organization, including Operations and Sales. Ensure smooth and strong collaboration with partners. Contribution to global best practices: Actively collect and give input on the existing processes in partner work. Quality review process and partners delivering continuous services are key focus areas during the first 12 months. Minimum Qualifications: Bachelor’s degree from a relevant field (communications, international trade, law; finance, business, engineering). Minimum 5+ years of relevant work experience e.g. from partner management, partner success or partner enablement role in a software or a consulting company. Experience from a high growth company seen as a big plus. Demonstrated strong ability to successfully manage partner relations and to steer change. Outstanding people skills, also when facing conflicts of interests. Fluent in Spanish seen as a big plus. Self-starter attitude, ability to successfully take things across the finish line, 3-steps-ahead mindset. Comfortable with continuous change and having a scaling-driven mindset. Ability to travel domestically and internationally up to 30%. Ability to work in the Metro Atlanta area. Our US Office: RELEXians can be found around the world, and while we have team members working in 30 states, our main office is in Atlanta, Georgia. With a new, inviting and cool office space in Colony Square, when you’re not traveling to customers or working from home, you can explore all there is to do in the area or bring along your pet for a change of scenery. Across RELEX, our people are supported and rewarded. In the US, we go even further. As well as: Competitive compensation. The choice to work wherever and however you are most productive. 15 days of paid time off, 12 paid sick days, and 13 company holidays. We also offer up to 2 paid volunteer and charity days a year, a generous $500 work-from-home stipend, and maternity and paternity leave that covers 12 weeks at full pay. And of course, we offer all standard health benefits with various plans to choose from. If you’re ready to be part of our growth, apply now. About RELEX: RELEX Solutions create cutting-edge supply chain and retail planning software. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions. RELEX is trusted by leading brands including AutoZone, Sprouts, PetSmart, and Party City, and has offices across North America, Europe, and the Asia Pacific region. RELEX Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr
