Call Center Customer Service Rep

3 months ago


Birmingham, United States Standard Heating & Air Conditioning Company Full time

Unlock a fulfilling career opportunity with Standard Heating, Cooling & Plumbing in Birmingham, AL Step into the role of a full-time Call Center Customer Service Rep with hourly pay ranging from $16 to $20, coupled with exciting monthly bonus opportunities. We value your well-being, offering comprehensive benefits such as Blue Cross-Blue Shield insurance plans with company-provided portion, dental, vision, a 401(k) with company match, 6 paid holidays, up to 3 weeks of paid vacation, weekly payroll, great training, and long- and short-term disability. We also provide a year-end bonus plan of up to $2,500 and paid life Insurance of up to one year's salary. Apply now to be part of a team that celebrates excellence and cares about your growth

BECOMING OUR CALL CENTER CUSTOMER SERVICE REP

This position works a Monday through Friday schedule between 8:00 AM and 5:00 PM with some Saturday rotations between 7:30 AM and 3:30 PM. You get the following Friday off when Saturday is worked

As a Call Center Customer Service Rep, you'll be the initial point of contact, handling phones, making outbound calls, and supporting field teams with parts/equipment acquisition. Your role encompasses scheduling and confirming appointments, conducting follow-up calls, and managing invoices. Act as a liaison between clients and departments, ensuring timely resolution, all while maintaining a positive and friendly demeanor. Your keen attention to detail and stellar communication skills will guarantee our clients' needs are met, creating an engaging and fulfilling workday.

Sound like the perfect job for you? All that you need to truly excel is the following:

  • 1 year of call center experience
  • Excellent communication skills and phone etiquette


LEARN ABOUT US

We are an awesome company that has been providing the highest quality residential and commercial HVAC, plumbing, insulation, and generator services to Birmingham, Mountain Brook, Vestavia Hills, and the surrounding areas for over 75 years. We perform installations, service repairs, and maintenance and pride ourselves on being reliable, affordable, and up-to-date with the most recent technology. We are committed to ensuring that both our residential and commercial customers get the comfort and peace of mind that they deserve.

In order to provide this high level of service, we must attract and retain employees who care about our company, each other, and, most importantly, our customers. We take great pride in being a great place to work We strive to provide stability, opportunity, and fair compensation to ensure that our employees enjoy their daily work and feel appreciated. We have carried an A+ rating with the BBB since 1963 and were nationally recognized award winners for the past five consecutive years.

APPLY TODAY

Ready to elevate your career as a Call Center Customer Service Rep? Apply now to be part of the Standard Heating, Cooling & Plumbing family. Our application process is quick, easy, and mobile-friendly. Join us and experience a workplace where your skills are recognized, and your career potential knows no bounds

  • Birmingham, United States Standard Heating & Air Conditioning Company Full time

    Embark on an exciting career journey as a full-time Customer Service Associate - Call Center Rep with Standard Heating, Cooling & Plumbing in Birmingham, AL! WHY WE'RE A GREAT PLACE TO WORK In order to provide a high level of service, we must attract and retain employees who care about our company, each other, and, most importantly, our customers. We take...


  • Birmingham, United States Standard Heating & Air Conditioning Full time

    Embark on an exciting career journey as a full-time Customer Service Associate - Call Center Rep with Standard Heating, Cooling & Plumbing in Birmingham, AL!WHY WE'RE A GREAT PLACE TO WORKIn order to provide a high level of service, we must attract and retain employees who care about our company, each other, and, most importantly, our customers. We take...


  • Birmingham, Alabama, United States Standard Heating & Air Conditioning Full time

    Job Title: Customer Service Associate - Call Center RepAt Standard Heating & Air Conditioning, we're seeking a highly skilled Customer Service Associate - Call Center Rep to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.About the...


  • Birmingham, Alabama, United States Southlake Orthopaedics Full time

    Job Title: Call Center RepresentativeAbout Southlake Orthopaedics: Southlake Orthopaedics is a dynamic and high-energy clinic. We are currently in search of a full-time Call Center Representative to enhance our operations.Key Responsibilities:Manage incoming calls with professionalism and efficiency in a busy call center setting.Schedule patient appointments...


  • Birmingham, United States Five Star Call Centers Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Five Star Call Centers. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various communication channels, including phone, email, and chat.Key...


  • Birmingham, Alabama, United States Hudson Automotive Group, Inc Full time

    Job DetailsAt Hudson Automotive Group, Inc, we are seeking a highly motivated and customer-focused Customer Service Representative/Call Center to join our growing service team. What We Offer:Competitive compensation packageCollaborative work environment and customer-centric cultureFlexible scheduleComprehensive benefits, including medical, dental, and vision...


  • Birmingham, United States Domino's Pizza LLC Full time

    Domino's - 8000 Liberty Parkway [Restaurant Team Member] As a Customer Service Rep at Domino's, you'll: Greet customers and provide them with a positive, engaging experience; Take customer orders working with the technology and Point of Sales System; Create a great customer experience by cleaning, preparing, and maintaining the front of the store; Ensure...


  • Birmingham, AL, USA, United States Standard Heating & Air Conditioning Company Full time

    Unlock a Fulfilling Career OpportunityAt Standard Heating, Cooling & Plumbing, we're committed to providing exceptional service to our customers. As a Call Center Customer Service Rep, you'll play a vital role in ensuring our clients receive timely and effective support.Key Responsibilities:Handle phone calls and make outbound calls to clients and field...


  • Birmingham, Alabama, United States Standard Heating & Air Conditioning Full time

    About UsAt Standard Heating & Air Conditioning, we pride ourselves on being a reliable and affordable provider of residential and commercial HVAC, plumbing, insulation, and generator services to the Birmingham area.Job SummaryWe are seeking a highly skilled Customer Service Associate - Call Center Rep to join our team. As a key member of our customer service...


  • Birmingham, Alabama, United States Standard Heating & Air Conditioning Full time

    About UsAt Standard Heating & Air Conditioning, we pride ourselves on being a reliable and affordable provider of residential and commercial HVAC, plumbing, insulation, and generator services to Birmingham, Mountain Brook, Vestavia Hills, and surrounding areas for over 75 years.Job SummaryWe are seeking a highly skilled Customer Service Associate - Call...

  • Account Manager

    4 days ago


    Birmingham, Alabama, United States Rep-Lite Full time

    Unlock Your Potential as an Account ManagerAt Rep-Lite, we're driven by innovation and excellence. As an Account Manager, you'll play a pivotal role in our growth and client satisfaction. You'll be part of a dynamic, supportive environment where your contributions are valued, and your career can thrive.What We Offer:Competitive Compensation...


  • Birmingham, AL, USA, United States Standard Heating & Air Conditioning Company Full time

    Unlock a Fulfilling Career OpportunityAt Standard Heating, Cooling & Plumbing, we're committed to providing exceptional service to our customers. As a Call Center Customer Service Rep, you'll play a vital role in ensuring our customers receive the highest level of support and satisfaction.Key Responsibilities:Handle customer inquiries and resolve issues in a...

  • Call Center Specialist

    2 months ago


    Birmingham, Alabama, United States American Family Care Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at American Family Care. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers, answering their inquiries, and resolving their concerns in a timely and professional...


  • Birmingham, United States Christ Health Center Full time

    Christ Health Center is seeking a compassionate and detail-oriented Call Center Representative to join our team. The Call Center Representative is part of the Call Center team that serves to ensure all phone inquiries regarding patient matters are received and followed up within a timely manner. The Call Center Representative intercepts and routes incoming...


  • Birmingham, Alabama, United States Southlake Orthopaedics Full time

    Job Title: Call Center RepresentativeSouthlake Orthopaedics is seeking a highly skilled and customer-focused Call Center Representative to join our team at our Hoover location. As a Call Center Representative, you will be responsible for providing exceptional customer service to patients and families, while also ensuring accurate and timely completion of...


  • Birmingham, Alabama, United States Customer First Solutions Full time

    Customer First Solutions in Hoover, AL is seeking a dedicated and detail-oriented Customer Service Representative to provide exceptional support to clients. As a valued member of our company, you will have the opportunity to work in a positive work environment with a team that prioritizes customer satisfaction. Your main goal will be to ensure that our...


  • Birmingham, Alabama, United States Customer First Solutions Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Customer First Solutions in Hoover, AL. As a valued member of our company, you will have the opportunity to provide exceptional customer service and support to clients, ensuring a positive experience and addressing their insurance policy needs.Key...


  • Birmingham, Alabama, United States Christ Health Center Full time

    Job SummaryChrist Health Center is seeking a skilled and compassionate Call Center Representative to provide exceptional customer service to our patients. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAnswer incoming calls and...


  • Birmingham, Alabama, United States Christ Health Center Full time

    Job Title: Call Center RepresentativeChrist Health Center is seeking a detail-oriented and compassionate Call Center Representative to provide exceptional customer service to our patients and visitors.Job Summary:The Call Center Representative is responsible for answering incoming calls, responding to patient inquiries, and scheduling appointments in a...


  • Birmingham, Alabama, United States Christ Health Center Full time

    Job SummaryChrist Health Center is seeking a highly skilled and detail-oriented Customer Service Representative to provide exceptional patient care and support in our Call Center. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAnswer...