Current jobs related to Customer Service Representative - Lewisburg - Russell Tobin


  • Lewisburg, United States Pratt Industries Full time

    SUMMARY Take and process customer orders and address all customer inquiries and complaints. DUTIES AND RESPONSIBILITIES Take customer orders either directly from customers or sales representatives. Place orders on a timely basis for purchases of materials and supplies to be used in production. Process billing. Handle customer complaints and questions and...


  • Lewisburg, United States Pratt Industries Full time

    Job DescriptionSUMMARY Take and process customer orders and address all customer inquiries and complaints. DUTIES AND RESPONSIBILITIES Take customer orders either directly from customers or sales representatives. Place orders on a timely basis for purchases of materials and supplies to be used in production. Process billing. Handle customer complaints and...


  • Lewisburg, United States Penn Foster Inc Full time

    Do you love having fun, meaningful conversations while getting your steps in? We are looking for people just like you! Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee. To succeed in this role you will need to be a positive,...


  • Lewisburg, United States City National Bank of WV Full time

    EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETSSummary Description Provides excellent customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures. Assists customers with routine service requests. Identifies and acts on referral opportunities for new products by recognizing customer...


  • Lewisburg, United States City National Bank of WV Full time

    Job DescriptionJob Description EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETSSummary Description Provides excellent customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures. Assists customers with routine service requests. Identifies and acts on referral opportunities for new...


  • Lewisburg, United States Evangelical Community Hospital Full time

    POSITION DETAILS Department: Patient Financial Services Location: US:PA:Lewisburg (remote capable following orientation period) Typical Work Schedule: Days (7:30am-5:30pm, Monday through Friday, rotating shifts) Primary Shift: Shift 1 Work Type: 1.0 FTE (full-time, 80 hours biweekly) Exempt: No SUMMARY The Customer Services Representative works under the...


  • Lewisburg, United States Meixell-Diehl Insurance Full time $50,000 - $60,000

    Job DescriptionJob DescriptionThis is an excellent career opportunity to join a very successful independent insurance firm with great pay, bonus paid based on the performance of the agency, full benefits. We are looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service...


  • Lewisburg, United States Butler America Aerospace LLC Full time

    Customer Service Rep Location: Lewisburg, TN (37091)Job ID: #69535Pay Range: $15-17 Paid Training is 6 weeks Mon - Fri 8:00am - 4:30 pm, FT 40hrs Able to Type well THE COMPANY - Industry Leading American Owned International HVAC company. Agents could take up to 50 calls per day and log each call in our system as well as entering up to 50 transactions in our...

  • Customer Service Rep

    2 months ago


    Lewisburg, United States Butler America Full time

    Customer Service Rep Location: Lewisburg, TN (37091) Job ID: #69535 Pay Range: $15-17 Paid Training is 6 weeks Mon - Fri 8:00am - 4:30 pm, FT 40hrs Able to Type well THE COMPANY - Industry Leading American Owned International HVAC company. Agents could take up to 50 calls per day and log each call in our system as well as entering up to 50...


  • Lewisburg, United States Butler America Aerospace LLC Full time

    Customer Service Rep (60wpm)Location: Lewisburg, TN (37091)Job ID: #69535Pay Range: $15-17 Paid Training is 6 weeks Mon - Fri 8:00am - 4:30 pm, FT 40hrs Able to type 60wpm THE COMPANY - Industry Leading American Owned International HVAC company. Agents could take up to 50 calls per day and log each call in our system as well as entering up to 50...


  • Lewisburg, United States Butler America Full time

    Customer Service Rep (60wpm) Location: Lewisburg, TN (37091) Job ID: #69535 Pay Range: $15-17 Paid Training is 6 weeks Mon - Fri 8:00am - 4:30 pm, FT 40hrs Able to type 60wpm THE COMPANY - Industry Leading American Owned International HVAC company. Agents could take up to 50 calls per day and log each call in our system as well as entering up to 50...


  • Lewisburg, United States Butler Aerospace and Defense Full time

    Customer Service Rep (60wpm)Location: Lewisburg, TN (37091)Job ID: #69535Pay Range: $15-17 5 - Open Positions Paid Training is 6 weeks Mon - Fri 8:00am - 4:30 pm, FT 40hrs Able to Type 60wpm THE COMPANY - Industry Leading American Owned International HVAC company. Agents could take up to 50 calls per day and log each call in our system as well as entering...


  • Lewisburg, United States Butler Aerospace and Defense Full time

    Customer Service Rep (60wpm)Location: Lewisburg, TN (37091)Job ID: #69535Pay Range: $15-17 5 - Open Positions Paid Training is 6 weeks Mon - Fri 8:00am - 4:30 pm, FT 40hrs Able to Type 60wpm THE COMPANY - Industry Leading American Owned International HVAC company. Agents could take up to 50 calls per day and log each call in our system as well as entering...

  • Customer Service Rep

    2 weeks ago


    Lewisburg, United States Butler America Aerospace Full time $15 - $17

    Job DescriptionJob DescriptionCustomer Service Rep (60wpm)Location: Lewisburg, TN (37091)Job ID: #69535Pay Range: $15-175 - Open Positions Paid Training is 6 weeks Mon - Fri 8:00am - 4:30 pm, FT 40hrs Able to Type 60wpmTHE COMPANY - Industry Leading American Owned International HVAC company. Agents could take up to 50 calls per day and log each call in our...


  • Lewisburg, United States Monro Muffler Brake Full time

    Position Overview:The Guest Care Specialist at Monro Muffler/Brake plays a vital role in delivering exceptional customer service within the automotive service industry. This full-time position is essential for maintaining operational excellence and ensuring a welcoming environment for all guests.Key Responsibilities:Act as the primary point of contact for...


  • Lewisburg, United States Accruz.com Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and...


  • Lewisburg, Ohio, United States Pratt Industries Full time

    Job OverviewSUMMARY The primary role involves managing customer orders and addressing inquiries and concerns effectively. KEY RESPONSIBILITIES - Manage customer orders received from clients or sales representatives. - Ensure timely placement of orders for necessary materials and supplies for production. - Oversee billing processes. - Address customer...


  • Lewisburg, Tennessee, United States US Tech Solutions Full time

    Position: Customer Service RepresentativeCompany: US Tech SolutionsLocation: North AmericaDuration: Long-termOverview:As a Customer Service Representative, your primary role will involve managing incoming communications, fostering sales opportunities, and delivering outstanding service to our clientele. Building strong rapport with customers, effectively...


  • Lewisburg, Tennessee, United States US Tech Solutions Full time

    Position: Customer Service RepresentativeCompany: US Tech SolutionsLocation: North AmericaDuration: Long-termOverview:As a Customer Service Representative, your primary role will involve managing incoming inquiries, generating potential sales leads, and delivering exceptional service to our clientele. Building robust relationships with customers, effectively...


  • Lewisburg, United States Russell Tobin Full time

    Exciting Opportunity: Customer Service Representative! Are you passionate about delivering exceptional customer service in a dynamic environment? Role: Customer Service Representative Location: Lewisburg, TN | On site. Pay: $16-17/hr Schedule: Monday-Friday, 8:00 AM - 4:30 PM Key Responsibilities:Answer incoming calls and respond to customer...

Customer Service Representative

2 months ago


Lewisburg, United States Russell Tobin Full time

Job Title: Call Center Rep

Location: Lewisburg, TN 37091 (ON SITE)

Pay Rate: $16-17/hour on W2.

Job Type: 24+ Months Contract role

Shift: Monday-Friday 8- 4:30 pm

Description:

Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

What we help them with:

Dealer referrals to distributors

Provide customers with order information, assistance

Product support: Parts and Equipment

Transactional: Orders, Claims and Invoicing

Act as a switchboard for the company- we use a database to help us refer customers to the appropriate department

Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives

Agents are also responsible for triage and assistance of internal customer requests. Identify if a customer need can be met or will it require a case transfer to Tier 2.

Specific Responsibilities for this position may include:

Answer incoming calls and respond to customers emails

Route calls to appropriate resources

Document all call information according to standard operating procedures

Entering accurate ordering information into a company system.

Comfortable working in fast-paced environments

Strong time management and organizational skills

Proficiency in Microsoft Office Products (Excel, Word)

Familiarity with SAP and Call Center, and Sales Force a plus

Successful candidates will have:

HS Diploma/GED

Ability to analyze unlike information and draw conclusions/recommendations

Strong verbal, written and inter-personal communication skills

Proficiency in MS Office tools

High degree of self-motivation to address and improve business needs.

Sense of urgency, self-initiative, commitment and sense of ownership is a must.

Superior follow-up and follow-through skills

Highly organized and flexible with the ability to prioritize their individual time while balancing customer’s demands and requirements to meet company objectives and goals.

“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”