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Retail Lead

2 months ago

Fresno, United States Thomas Cuisine Full time

Retail Lead - Community Regional Medical Center

Ensures high quality, great-tasting and well-presented foods are served to staff in all areas within established time frames. Reviews menu, census and other production needs to oversee and manage daily functions. Assists in purchasing foods and supplies within cost restraints. Monitors staff daily to ensure all systems, protocols and quality assurance tools are utilized correctly. Ensures employee practices meet HACCP and infection control standards. Has knowledge of federal, state and local regulatory requirements. Ensures employee practices comply with those standards. Follows the human resource policies and procedures of the facility. Treats employees with fairness and respect. Has input into scheduling, performance appraisals and discipline of staff. Assists with orientation and training of staff. May be required to present in-service training programs. Communicates to staff regularly, both formally and informally; assists with team meetings daily to ensure staff awareness of department activities. Serves as a role model for employees by maintaining standards for appearance and dress, as well as attendance and meal breaks. Enforces safety standards with employees. Places maintenance requests for malfunctioning equipment and removes it from use. Reports safety problems to the Management Team. Ensures sanitation standards are enforced daily and signs off on cleaning procedures. Monitors and addresses temperatures in Temp Trak. Develops strong and congenial working rapport with staff in other departments. Open and close the department. Demonstrates responsibility for department security. Completes other tasks and related duties as assigned. MINIMUM KNOWLEDGE AND SKILL REQUIREMENTS KNOWLEDGE OF: General office standards of dress and behavior Basic math, addition, subtraction, multiplication, division, fractions and decimals Knowledge of special diets, limitations and substitutions. SKILLS IN: Skill to operate a variety of office machines quickly and efficiently (telephone, facsimile and copier) Ability to access and enter data to form or entry functions on a computer Ability to write notes and brief instructions using correct spelling and grammar Deliver friendly and efficient customer service Speak clearly and present information orally Apply common sense understanding to carry out written and oral instructions EXPERIENCE AND EDUCATION MINIMUM REQUIRED:

High School Diploma or GED. Six (6) months previous experience with one-on-one customer service interaction. Previous computer data entry experience. Ability to lift up to 25 lbs. and stand/walk frequently. PREFERRED:

One year of college level education with a nutritional emphasis. LICENSES/CERTIFICATIONS MINIMUM REQUIRED:

Serve Safe required within 90 days of hire date

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