Sr. Customer Assistance Representative- New Philadelphia

2 weeks ago

New Philadelphia, United States Enterprise Mobility Inc Full time
Overview

Get on the fast track to a more rewarding career with Enterprise Rent-A-Car. National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multi-billion dollar industry leader that is rapidly expanding and growing. At Enterprise, National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

This role is available as fulltime with the following schedule:

Schedule Monday: 8:00AM-5:00PM (1HR LUNCH) Tuesday: 8:00AM-5:00PM (1HR LUNCH) Wednesday: OFF Thursday: 8:00AM-5:00PM (1HR LUNCH) Friday: 8:00AM-5:00PM (1HR LUNCH) Saturday: 9:30AM-12:30PM

This position will be located at 1338 4th St New Philadelphia, Ohio 44663

Pay for this position is: $16.50 / hour

Responsibilities
  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years old
  • High school diploma or GED equivalent required
  • Must have at least 1 year prior customer service retail or administrative support experience
  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work the following schedule(s)
    • Monday: 8:00AM-5:00PM (1HR LUNCH) Tuesday: 8:00AM-5:00PM (1HR LUNCH) Wednesday: OFF Thursday: 8:00AM-5:00PM (1HR LUNCH) Friday: 8:00AM-5:00PM (1HR LUNCH) Saturday: 9:30AM-12:30PM

  • Executive Chef Assistant

    7 days ago

    Philadelphia, Pennsylvania, United States Dolce Philadelphia Full time

    Job Summary:We are seeking a skilled Executive Chef Assistant to join our team at Dolce Philadelphia. In this role, you will be responsible for supporting the executive chef in managing kitchen operations, preparing menu items, and ensuring exceptional food quality.Key Responsibilities:Manage kitchen inventory and supplies to ensure seamless service.Cook...

  • Customer Service Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States Greater Philadelphia YMCA Full time

    Job Summary:The Greater Philadelphia YMCA is seeking a highly motivated and customer-focused individual to join our Membership Team as a Customer Service/Registrations Team Member. In this role, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our facilities.Key...

  • Business Development Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States RPI Philadelphia Full time

    Job OverviewRPI Philadelphia is seeking a highly motivated and results-driven Business Development Representative to join our team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving sales growth.Key Responsibilities:Develop and...

  • Sr. Customer Assistance Representative- Manhattan

    1 month ago

    New York, United States Enterprise Mobility Inc Full time

    Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...

  • Sr Admin Assistant

    4 days ago

    Philadelphia, United States PeopleShare Inc Full time

    PeopleShare is currently hiring for a Sr Admin Assistant, supporting the Operation Director for a Law Firm Client in Philadelphia, PA! Apply Below! Position Overview: The Sr Admin Assistant provides high-level administrative support to the Operation Director, including scheduling meetings, managing calendars, and preparing correspondence. Manage and optimize...

  • Sr Admin Assistant

    4 days ago

    Philadelphia, United States PeopleShare Inc Full time

    PeopleShare is currently hiring for a Sr Admin Assistant, supporting the Operation Director for a Law Firm Client in Philadelphia, PA! Apply Below! Position Overview: The Sr Admin Assistant provides high-level administrative support to the Operation Director, including scheduling meetings, managing calendars, and preparing correspondence. Manage and...

  • Sr Admin Assistant

    1 week ago

    Philadelphia, United States PeopleShare Full time

    PeopleShare is currently hiring for a Sr Admin Assistant, supporting the Operation Director for a Law Firm Client in Philadelphia, PA!Apply Below!Position Overview:The Sr Admin Assistant provides high-level administrative support to the Operation Director, including scheduling meetings, managing calendars, and preparing correspondence. Manage and optimize...

  • Customer Service Representative

    4 days ago

    Philadelphia, United States The School District Of Philadelphia Full time

    Job Description Note: This position is funded by the Philadelphia Federation of Teachers Union (PFT) If the successful candidate is new to PFT they will begin employment at the first pay step which is $31,755 For forward-thinking administrators and educators opportunities abound in the School District of Philadelphia. The School District of Philadelphia is...

  • Automotive Technician

    2 months ago

    Philadelphia, United States Piazza Honda of Philadelphia Full time

    Job DescriptionJob DescriptionPiazza Honda of Philadelphia    NOW HIRING:Experienced Automotive Technicians Piazza Honda of Philadelphia is currently looking to hire experienced Automotive Technicians.  We are looking for EXPERIENCED, CAREER-MINDED individuals ONLY! We are offering top pay and a comprehensive benefits package!  We are in the business...

  • Customer Service Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States Greater Philadelphia YMCA Full time

    Greater Philadelphia YMCA Employment OpportunityPosition PurposeThe Membership Team Member is expected to greet and welcome all constituents of the YMCA and develop relationships that ensure member retention and satisfaction. Provide interviews and tours to potential members and establish the benefits of the YMCA that meet their individual needs. Assist them...

  • Chief Financial Officer

    4 weeks ago

    Philadelphia, Pennsylvania, United States Philadelphia Legal Assistance Full time

    Philadelphia Legal Assistance (PLA) is seeking a seasoned financial leader to serve as its Director of Finance. The ideal candidate will have a strong background in financial management, accounting, and budgeting, with experience leading a finance team and overseeing the financial health of an organization.The Director of Finance will be responsible for...

  • In-Game Ticket Sales Associate

    1 month ago

    Philadelphia, Pennsylvania, United States Philadelphia 76ers Full time

    Brand Ambassador OpportunityThe Philadelphia 76ers Youth Foundation is seeking enthusiastic individuals to represent our 50/50 Raffle Ticket Program as Brand Ambassadors.Key Responsibilities:Sell 50/50 raffle tickets to fans during gamesRepresent the Philadelphia 76ers brand in a positive and professional mannerWork closely with the Youth Foundation team to...

  • Senior Paid Media Manager

    1 month ago

    Philadelphia, Pennsylvania, United States Acquired Philadelphia Full time

    Job OpportunityAcquired Philadelphia is seeking a highly skilled Sr. Paid Media Manager to join our team. As a key member of our digital media team, you will be responsible for leading a team of Paid Media Specialists and driving performance across a range of digital channels for our major US clients.Key Responsibilities:Provide strategic direction for media...

  • Philadelphia Gas Works | Application Development

    6 days ago

    philadelphia, United States Philadelphia Gas Works Full time

    Philadelphia Gas Works Looking for a challenge and ready to light up your career? Free Health Insurance Options– Free Dental Insurance – Flex Spending - Commuter Benefits - Pension Plan – Free Parking – Wellness Programs – Onsite Gyms – Tuition Assistance- PSLF Eligible Employer- Parental Leave - Hybrid Work EnvironmentPGW does not provide...

  • Senior Staff Attorney

    4 weeks ago

    Philadelphia, Pennsylvania, United States Philadelphia Gas Works Full time

    Job SummaryThe Philadelphia Gas Works is seeking a highly skilled Senior Staff Attorney to join its team. As a Senior Staff Attorney, you will be responsible for reviewing and preparing litigation materials, advising and representing the company in various legal matters, and coordinating matters referred to outside law firms.Key ResponsibilitiesProvide legal...

  • Physiotherapist - Children's Hospital of Philadelphia

    4 weeks ago

    Philadelphia, Pennsylvania, United States Children's Hospital of Philadelphia Full time

    Job Summary:As a Physiotherapist at the Children's Hospital of Philadelphia, you will have the opportunity to make a meaningful impact on the lives of children and their families. We are seeking a highly skilled and compassionate Physical Therapist to join our team of dedicated healthcare professionals. Key Responsibilities:• Renders physical therapy...

  • Diamondpick | Sr Golang Developer | philadelphia, pa

    2 days ago

    philadelphia, United States Diamondpick Full time

    Title: Sr Golang DeveloperLocation: Philadelphia, PA (Day 1 Onsite)The Role:The client seeks to hire an Sr. Golang Developer for our IoT Practice. The IoT Practice provides Product Engineering best practice/standards development, deployment, management, and operational support across the communications, media and technology industry. The ideal candidate will...

  • Customer Insights Coordinator

    2 months ago

    Philadelphia, United States SimpleTire Full time

    SimpleTire LLC (Philadelphia, PA) seeking Customer Insights Coordinator. This junior-level role is integral in supporting Sr. Manager of UX Research to develop research training materials. Responsibilities include helping Sr. Manager to ensure team members grasp project requirements and various research methodologies, ensuring they are well-versed in best...

  • Information Center Representative

    5 months ago

    Philadelphia, United States Community College of Philadelphia Full time

    Under the supervision of the Associate Director,the Information Center Representative, (Office Administrative Associate A) position provides tactical, administrative, and operational support in the College's Information Center. Primary responsibilities include providing outstanding customer service via electronic communications, in-person, and/or telephone...

  • Senior Clinical Informatics Specialist

    4 days ago

    Philadelphia, United States Greater Philadelphia Health Action Full time

    Job DescriptionJob DescriptionThe Sr. Clinical Informatics Specialist (Sr. CIS) will provide expertise and training in the optimization and use of the NextGen, EDR (QSI) and Avatar (NetSmart) Electronic Health Record (EHR) Systems – referred to “GPHA EHR Systems” henceforth - to our patient care teams. The Sr. CIS will report to Manager of Clinical...