We have other current jobs related to this field that you can find below


  • Highland, United States Yaamava' Resort & Casino at San Manuel Full time

    Under the direction of VIP Services Leadership, the VIP Services Coordinator is responsible for assisting with the administrative duties of the VIP Department. This position provides professional administrative and analytical support by creating schedules, reports and analyses. The VIP Services Coordinator monitors the budget for comps and expenses in...


  • Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    Under the direction of VIP Services Leadership, the VIP Services Coordinator is responsible for assisting with the administrative duties of the VIP Department. This position provides professional administrative and analytical support by creating schedules, reports and analyses. The VIP Services Coordinator monitors the budget for comps and expenses in...


  • Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    The VIP Services Supervisor is an integral part of the VIP Services department and will oversee VIP Services Representatives. The VIP Services Supervisor’s range of responsibilities will include overall ticket usage for each sponsorship, outbound and inbound telemarketing, hotel reservations and transportation arrangements for our VIP patrons, and the...


  • Highland, United States Yaamava' Resort & Casino at San Manuel Full time

    The VIP Services Supervisor is an integral part of the VIP Services department and will oversee VIP Services Representatives. The VIP Services Supervisor's range of responsibilities will include overall ticket usage for each sponsorship, outbound and inbound telemarketing, hotel reservations and transportation arrangements for our VIP patrons, and the...


  • Highland, United States Yaamava' Resort & Casino at San Manuel Full time

    Under the direction of the VIP Services Manager and Supervisor, the VIP Services Representative assists management with the administrative duties and coordination of all VIP Service related functions. This includes, but is not limited to hotel and special event reservations. The VIP Services Representative plays an important role in building loyalty and...


  • Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    Under the direction of the VIP Services Manager and Supervisor, the VIP Services Representative assists management with the administrative duties and coordination of all VIP Service related functions. This includes, but is not limited to hotel and special event reservations. The VIP Services Representative plays an important role in building loyalty and...

  • VIP Services Concierge

    3 months ago


    Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    Under the direction of the VIP Services Management, the VIP Services Concierge will consistently elevate guest satisfaction by delivering exquisite service and creating memorable experiences for our high limit players at every opportunity. In this role, the successful individual will design and execute experiences pertaining to dining, hotel, entertainment,...

  • VIP Services Concierge

    3 months ago


    Highland, United States Yaamava' Resort & Casino at San Manuel Full time

    Under the direction of the VIP Services Management, the VIP Services Concierge will consistently elevate guest satisfaction by delivering exquisite service and creating memorable experiences for our high limit players at every opportunity. In this role, the successful individual will design and execute experiences pertaining to dining, hotel, entertainment,...


  • Highland, United States Yaamava' Resort & Casino at San Manuel Full time

    Under the direction of the VIP Services Director, the VIP Services Shift Manager is responsible for the overall supervision of the department's frontline staff and their responsibilities pertaining to exceptional guest service, hotel and restaurant reservations, support for the Player Development staff, and reaching and/or exceeding Department goals. The VIP...


  • Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    Under the direction of the VIP Services Director, the VIP Services Shift Manager is responsible for the overall supervision of the department’s frontline staff and their responsibilities pertaining to exceptional guest service, hotel and restaurant reservations, support for the Player Development staff, and reaching and/or exceeding Department goals. The...


  • Highland, United States San Manuel Band of Mission Indians Full time

    1. Initiates and responds to in-person and phone contact with patrons to ensure all reservations for hotels, special events and entertainment are completed promptly and efficiently. Suggests experiences and books reservations as it pertains to guest VIP, Representative, Reservations, Retail, Service


  • Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    Under the direction of the Guest Services Floor Supervisor, the Guest Services Senior Representative is responsible for providing Best in Class service at every opportunity while assisting the needs of the guest in a variety of areas, dependent upon assigned schedule. Responsibilities include promoting and encouraging Club Card membership by enrolling...


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  • Highland, United States Relevant Pregnancy Options Center Part time $30

    Medical Services Coordinator (MSC)(RN, RDMS, NP, or PA)JOB DESCRIPTION:MUST HAVE IL State Nursing/Medical Board License or have a current registry and OB credential if an RDMS.PLEASE INCLUDE COVER LETTERAN APPLICATION PACKET IS REQUIRED AND CAN BE PICKED UP AT THE CENTER  OBJECTIVES OF THE POSITION:Relevant Pregnancy Options Center strives to share the...


  • Highland, United States San Manuel Casino Full time

    Senior Guest Services CoordinatorSan Manuel Casino is looking for a Senior Guest Services Coordinator to enhance our team under the guidance of the Guest Services Supervisor. The successful candidate will play a pivotal role in supporting Guest Services Management and frontline personnel across various functions, including inventory oversight, monitoring,...


  • Highland, California, United States Clean Harbors Full time

    Job Overview Clean Harbors is in search of a Service Operations Coordinator to efficiently manage logistical tasks, particularly in relation to personnel selection, strategic planning, organization, and scheduling. This role requires effective communication with the Site Operations Managers to ensure a comprehensive understanding of priorities, project...


  • Highland, California, United States Clean Harbors Full time

    Position Overview: Clean Harbors is actively seeking a Service Operations Coordinator to effectively manage logistical tasks related to workforce selection, planning, organization, and scheduling. This role requires clear communication with Site Operations Managers to establish priorities, define project scopes, and ensure a mutual understanding of the...


  • Highland, United States EMCOR Government Services Full time

    Company Overview:EMCOR Government Services is dedicated to delivering exceptional service to our clients, employees, and the communities we engage with. Our reputation is built on our ability to meet the evolving needs of our customers, ensuring their satisfaction and trust in our capabilities.Position Overview:The Virtual Construction Modeler plays a...


  • Highland, United States EMCOR Government Services Full time

    Company Overview:EMCOR Government Services is dedicated to providing exceptional service to our clients, employees, and the communities we operate in. Our focus is on delivering quality solutions that meet the evolving needs of the industry.Position Summary:The Virtual Construction Modeler plays a crucial role in managing the Building Information Modeling...


  • Highland, United States EMCOR Government Services Full time

    Company Overview:EMCOR Government Services is dedicated to excellence in serving our clients, our workforce, and the communities we impact. We take pride in our ability to meet the evolving needs of our clients and are committed to maintaining high standards in the construction industry.Position Overview:The Virtual Construction Modeler plays a pivotal role...

VIP Services Coordinator

2 months ago


Highland, United States San Manuel Band of Mission Indians Full time

Under the direction of VIP Services Leadership, the VIP Services Coordinator is responsible for assisting with the administrative duties of the VIP Department. This position provides professional administrative and analytical support by creating schedules, reports and analyses. The VIP Services Coordinator monitors the budget for comps and expenses in addition to analyzing complimentary services. The VIP Services Coordinator may also be required, with the assistance of a Supervisor, to monitor specific responsibilities of frontline team members working on the gaming floor. Essential Duties & Responsibilities 1. Responsible for providing professional and exceptional personalized service while ensuring all VIP preferences are anticipated and met promptly and efficiently. Maintains complete knowledge of all property venues and offsite sponsored venues/services/hours of operation and VIP experiences. Maintains working knowledge of all promotions and special events in order to effectively navigate the guest experience. 2. Secures VIP reservations including, but not limited to, hotel, spa, exclusive events, dining, transportation, and amenities, as directed for VIP guests. Assist Player Development and Hotel teams by sharing arrangements and confirmations for guests receiving complimentary services. Works daily with sales and production teams to ensure successful coordination, marketing and financial performance of all events. Responsible for daily pre-arrival planning and creating VIP telemarketing campaigns. Assists in developing and planning VIP events and experiences. 3. Tracks information related to booking restrictions, promotions and room rates. Coordinates meetings, creates agendas, and captures meeting minutes with staff of other departments. Manages and orders inventory as necessary and processes all VIP Services requisitions. Processes weekly payroll timesheets for Department, and supports Department scheduling needs. Submits daily, weekly, monthly, bi-annual or annual reports to VIP Services Leadership, as requested. Monitors departmental budget in order to avoid exceeding assigned quotas and unnecessary expenditures. Assists with data entry for Department, as needed. 4. Establishes training standards: maintaining accurate training records, and facilitating department onboarding. Assists with training VIP Services team members. 5. Acts as contact/liaison between all departments. Collaborates with Analysts to produce outbound/inbound call metrics and VIP block reporting. Collaborates with CRM to monitor VIP offer schedules. Runs reports from Synkros, Avaya, and Playersoft systems. 6. Performs other duties as assigned to support efficient operation of Department. Education/Experience/Qualifications High School Diploma or GED required. College degree and previous casino experience preferred. Minimum three (3) years of experience in a guest service environment required. Must be able to clearly speak, read, and write in the English language. Intermediate proficiency in Microsoft Office (Word and Excel) preferred. Must be 21 years of age. Must be detail oriented with the ability to multi-task. Must have the ability to communicate effectively with guests, team members and leadership in both written and verbal form. Must be self-starter with strong problem solving ability. Must carry self in a professional business manner. Certificates/Licenses/Registrations At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license. San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today