Senior Guest Services Coordinator

2 weeks ago


Highland, United States San Manuel Casino Full time

Senior Guest Services Coordinator

San Manuel Casino is looking for a Senior Guest Services Coordinator to enhance our team under the guidance of the Guest Services Supervisor. The successful candidate will play a pivotal role in supporting Guest Services Management and frontline personnel across various functions, including inventory oversight, monitoring, financial accountability, staffing, and guest interaction.

Key Responsibilities:

  • Oversee and manage the inventory of supplies and redemption items at all Guest Services stations
  • Conduct daily audits of radio and wheelchair inventory
  • Develop and manage daily shift schedules and staffing for special events
  • Implement policies and procedures to promote operational efficiency
  • Close shifts in Box Office, Gift Shop, and Redemption areas
  • Address customer complaints and concerns
  • Assist with entertainment events and manage lost and found items
  • Ensure kiosks are functioning properly and report any issues
  • Perform additional duties as required

Qualifications:

  • High School Diploma or GED is mandatory
  • Some college coursework is preferred
  • At least one year of experience in guest services is required
  • A minimum of one year of cash handling experience is essential
  • Proficiency in Microsoft Office is advantageous
  • Capability to accurately manage high-volume monetary transactions

Licenses/Certifications:

  • A gaming license may be necessary


  • Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    Under the direction of the Guest Services Floor Supervisor, the Guest Services Senior Representative is responsible for providing Best in Class service at every opportunity while assisting the needs of the guest in a variety of areas, dependent upon assigned schedule. Responsibilities include promoting and encouraging Club Card membership by enrolling...


  • Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    Under the direction of the Guest Services Floor Supervisor, the Guest Services Senior Representative is responsible for providing Best in Class service at every opportunity while assisting the needs of the guest in a variety of areas, dependent upon assigned schedule. Responsibilities include promoting and encouraging Club Card membership by enrolling...


  • Highland, United States San Manuel Casino Full time

    Senior Guest Services CoordinatorSan Manuel Casino is looking for a Senior Guest Services Coordinator to enhance our team under the guidance of the Guest Services Supervisor. The successful candidate will play a pivotal role in supporting Guest Services Management and frontline personnel across various functions such as inventory oversight, monitoring,...


  • Highland, United States San Manuel Casino Full time

    Senior Guest Services CoordinatorSan Manuel Casino is looking for a Senior Guest Services Coordinator to become an integral part of our team, working closely with the Guest Services Supervisor. The successful candidate will play a key role in supporting Guest Services Management and frontline personnel across various functions such as inventory oversight,...


  • Highland, United States San Manuel Casino Full time

    JOB DESCRIPTION Under the direction of the Guest Services Supervisor, the Lead Representative, Guest Services is responsible for providing support to Guest Services Management and frontline staff related to inventory control and monitoring, accounting of coupons and redemption items, staffing and creating daily shift schedules, enforcement of rules and...


  • Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    Under the direction of the Guest Services Supervisor, the Lead Representative, Guest Services is responsible for providing support to Guest Services Management and frontline staff related to inventory control and monitoring, accounting of coupons and redemption items, staffing and creating daily shift schedules, enforcement of rules and policies, meeting...


  • Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    The Lead Fulfillment - Guest Services is responsible for supporting daily operations with the timely and efficient fulfillment of goods and services for Guest Services and other Property Marketing Partners. The Lead Fulfillment - Guest Services supports proper department performance and metrics as outlined by department leadership. The Lead Fulfillment -...


  • Highland Park, Illinois, United States City of Highland Park Full time

    Primary Objective: The Senior Services Administrative Coordinator is responsible for delivering outstanding customer support, administrative assistance, and event coordination for the Senior Services department. This position aids the Senior Services Manager and Program Coordinator in managing projects and overseeing daily functions.Position Type:IMRF...


  • Highland, United States Yaamava' Resort & Casino at San Manuel Full time

    Under the direction of VIP Services Leadership, the VIP Services Coordinator is responsible for assisting with the administrative duties of the VIP Department. This position provides professional administrative and analytical support by creating schedules, reports and analyses. The VIP Services Coordinator monitors the budget for comps and expenses in...


  • Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    Under the direction of VIP Services Leadership, the VIP Services Coordinator is responsible for assisting with the administrative duties of the VIP Department. This position provides professional administrative and analytical support by creating schedules, reports and analyses. The VIP Services Coordinator monitors the budget for comps and expenses in...


  • Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    The Supervisor, Guest Services, will be responsible for ensuring service, and operational excellence in all areas representing Guest Services. The Supervisor, Guest Services, will supervise, mentor, motivate team members, and support daily service and operations as directed by department and company initiatives to complement enterprise goals while ensuring...


  • Highland, United States Yaamava’ Resort & Casino at San Manuel Full time

    The Relief Manager Guest Services will be responsible for overall shift operations, sales, and service ensuring excellence in all areas. The Relief Manager Guest Services will manage, supervise, mentor, motivate team members, and support daily service and operations as directed by department and company initiatives to complement enterprise goals while...


  • Highland Park, Illinois, United States Sunrise Senior Living Full time

    About the RoleSunrise Senior Living is seeking a compassionate and dedicated Caregiver to join our team. As a Caregiver, you will play a vital role in providing exceptional care and services to our residents, ensuring their physical, emotional, and social needs are met.ResponsibilitiesBuild meaningful relationships with residents and their families,...


  • Highland Park, Illinois, United States Sunrise Senior Living Full time

    About the RoleSunrise Senior Living is seeking a compassionate and dedicated Caregiver to join our team. As a Caregiver, you will play a vital role in providing exceptional care and support to our residents, ensuring their physical, emotional, and social needs are met.ResponsibilitiesBuild meaningful relationships with residents and their families, providing...


  • Highland Heights, Kentucky, United States ASM Global Full time

    Job SummaryASM Global, a leading venue management company, is seeking a Guest Services Associate to join our team at Truist Arena in Highland Heights, KY. As a Guest Services Associate, you will be responsible for providing exceptional customer service to our patrons, ensuring a seamless and enjoyable experience at our events.Key ResponsibilitiesGreet and...


  • Highland, California, United States San Manuel Band of Mission Indians Full time

    Job SummaryThe Housekeeping Attendant is responsible for providing exceptional cleaning services to all guest rooms at the San Manuel Casino. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.Key ResponsibilitiesProvide thorough and efficient cleaning...


  • Highland, California, United States Equinox Full time

    Guest Services Representative, Highland Park - Equinox Fitness ClubsOverviewEquinox Group is a rapidly expanding collective of the world's most influential and distinctive lifestyle brands. We are committed to discovering what is next in enhancing life and boldly advancing the lifestyle brands and experiences that define it. Our portfolio includes renowned...


  • Highland, California, United States Equinox Full time

    Guest Services Representative, Highland Park - Equinox Fitness ClubsOverviewOUR STORYEquinox Group represents a rapidly expanding collection of the world's most impactful, experiential, and unique lifestyle brands. We are constantly exploring what is next for enhancing life and boldly advancing the lifestyle brands and experiences that define it. In addition...

  • Senior Representative

    3 months ago


    Highland, United States Yaamava' Resort & Casino at San Manuel Full time

    Under the direction of the Guest Services Floor Supervisor, the Guest Services Senior Representative is responsible for providing Best in Class service at every opportunity while assisting the needs of the guest in a variety of areas, dependent upon assigned schedule. Responsibilities include promoting and encouraging Club Card membership by enrolling...


  • Highland Park, Illinois, United States LES MAISONS CONDOMINIUM ASSOCIATION Full time

    Position OverviewWe are seeking dedicated full-time and part-time Residential Services Coordinators for a prestigious condominium community.Key Responsibilities:Welcoming and assisting residents, guests, vendors, and service providers.Managing vehicle parking and facilitating deliveries.Handling packages, groceries, and other items for residents.Providing...