Full Time Branch Associate

3 weeks ago


Mountain City, United States Greater Texas Credit Union Full time

Job Description What's in it for you as a Branch Associate: Training and ongoing coaching to learn and develop highly desired skills. A place where you can help members and teammates in meaningful ways. Full Benefits Package, Sundays off, 10 paid holidays, 401k, a job that looks great on a resume All the coffee your heart desires. Halfway decent potlucks. The Basics of a Branch Associate role: Weekly schedules will be set between the hours of 8:45-5:15p M-F Rotating Saturdays at our Austin-Lamar branch. Hours from 8:45-1:30p. Assisting other branches as needed. What you'll do as a Branch Associate: In the Branch Associate role, you will serve members in a hybrid capacity conducting both Teller and New Accounts related transactions. You will work to create a top-tier experience for our members and proactively assist with their financial services needs by opening accounts, submitting loan applications, problem-solving member issues, building relationships, and educating members on additional products and services to improve their financial lives. See below for more info: Create a Top-Tier experience for members in branch, drive thru and over the phone. Engage members on financial products and services using a needs-based approach. Open new accounts and products including savings, checking, debit cards, money market, CDs, and select loan products for consumer members. Problem-solve member issues of a basic nature through various communication channels including in-branch, phone, email, etc. Actively participate in volunteer events through our Greater Good program. Qualifications Must Haves for the Branch Associate Role: Minimum of 1 year in a face to face customer service role. High willingness to learn and be a self-starter. Outgoing, personable, and a team player. Great communication skills. Detail oriented. HS Diploma or GED. Nice to Haves for the Branch Associate Role: Cross-selling experience. 6 months of cash handling. Bilingual in Spanish and English. Additional Information All your information will be kept confidential according to EEO guidelines.


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