Branch Manager
4 weeks ago
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities.IBC bank hirestalented, creative and dedicated individualsto help our business succeed.We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Full time
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities.IBC bank hirestalented, creative and dedicated individualsto help our business succeed.We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Full time
Department:
400 Retail Sales and Service
Job Summary:
Under the guidance of the Corporate Area Sales Manager and a specific assigned Mentor, the Retail Manager Trainee position is assigned a branch and ensures staff is effectively conducting multiple branch operations and processes while providing superior customer service incorporating the IBC Experience. Strategizes to ensure branch meets the company growth and retention goals. Develops and promotes good community relationships. Duties will be completed parallel to classroom training to support and develop individual competencies.
Job Description:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Manage branch staff and establish expectations for individual and staff performance.
Plan and execute sales activities to meet branch deposit growth
Perform successfully to the Deposit Growth and Sales Performance Goals (TSA and Referral Programs)
Sustain customer relationships with face to face meetings, phone calls, lobby, and outreach activities
Organize branch promotions internally and externally to promote bank products and services
Establish community relationships
Actively engage in various bank meetings
Facilitate daily huddles and weekly sales meetings
Participate in corporate and market initiatives as needed
Develop employees and facilitate by coaching, instructing, and mentoring
Ensure staff retention
Shadow hiring process and employee terminations
Timely management of all branch administration job functions
Manage the maintenance of office equipment, supplies and branch image
Provide approvals for Market retail customer portfolio adhering to Bank Policies
Other duties as assigned
SKILLS
Critical Thinking
Focus on Results
Management of Personnel Resources
Instructing
Leadership
Organization
Planning
Sound Decision Making
Service Orientation
Focus on Quality
Promotes Teamwork
Sensitivity to Guidelines
Good Oral and Written Communication
Focus on Sales
Stress Management
EDUCATION & EXPERIENCE
High School diploma or GED equivalent
Some college, preferred
Retail Management experience required
About Us
IBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas.Today it is one of the largest holding companies in Texas serving 90 communities throughout Texas and Oklahoma with 191 branches and 288 ATM's.The bank's success is a result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities.Our commitment to "Do More" for the communities we serve permeates our company from top down.The success of IBC and it's 50 consecutive yearsof growth and profitability are due to strong leadership, customer centric business philosophy and our motto of "Doing More" in our communities.
Wait there's more
We offer a comprehensive benefits package, based on eligibility, benefits include:
Medical Plan
Employer Paid Life Insurance
Flexible Spending Program
401k
Profit Sharing Program
Supplemental Benefit Programs such as: Vision, Dental, Disability
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