Customer service

1 month ago

Sugar Land, United States Randstad Full time

We are currently looking for a customer service rep with experience working for a manufacturer. This is a temp-to-perm opportunity paying $18/hr and can start asap. The ideal candidate will have experience with order entry, follow-up and working in an ERP system. If you are interested, please apply and we'll be in touchsalary: $17.99 - $18 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: No Degree RequiredResponsibilitiesManagement of Inventory stock levels through Reports and analysis •Keep information in ERP system current, and up-to-date to be able to generate open sales order reports, shipping reports, forecast reports etc. •Evaluate customer forecasts/demands and purchase orders and run internal reports. •Analyze status of each part number by evaluating various standard and custom reports to ensure that Amran has sufficient stock levels to meet customer demands on time. Communicate to management when changes are needed. •Co-ordinate various part and PO related activities through materials/purchase department. Manage expedites and rush requests through purchasing and/or production departments. •Review and confirm orders not able to be confirmed at time of entry Customer communication •Keep customer informed. Reply to their requests immediately. (Most important) •Customer specific requirement - i.e. online log-ins, passwords, submission, order acknowledgement, post dates, status update etc. •Co-ordinate customer requests, production rush order, shipping and other special request activities through purchasing and production to ensure prompt and efficient customer replies. •Other duties as assignedSkillsFollow-upERPCustomer supportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

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