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Contact Center Coordinator
1 month ago
Weekdays, 1st Shift No nights, weekends or holidays
**
General Description **
This position is responsible for providing exceptional telephone and online support to assist with resolving the needs of people who contact the Brien Center seeking help and information. This position manages interactions, assists with medication refill requests, referrals, responds to general information inquiries, and performs other administrative duties
**
Qualifications **
1-2 years of prior reception or customer service at the key-holder or supervisory level
OR
2-3 years centralized customer service experience required
High school diploma or GED required
Preferred Qualifications
Office management certification or course-work in related programs preferred
Bilingual preferred
Pay is commensurate with experience.
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