Bilingual Guest Experience Representative
3 months ago
POSITION TITLE: Bilingual Guest Experience Representative (Japanese/English Speaking)
REPORTS TO: Leisure Sales Manager
POSITION TYPE: Part-Time, Hourly, Non-Exempt. Potential to transition to Full-Time, Hourly based on business and operational needs.
PAY RATE: $20/hour
START DATE: ASAP, must have full availability (7 days/week for AM and PM shifts)
JOB SUMMARY:
The Bilingual Guest Experience Representative is responsible for facilitating effective communication between individuals or groups. Interpreters are expected to use their language proficiency, cultural knowledge, and translation skills to translate spoken and/or written material from one language to another while maintaining accuracy and clarity.
DUTIES/RESPONSIBILITIES:
General
- Interpret between Japanese speaking guests and The LineUp staff.
- Receive group tour reservations and enter them into Fare Harbor.
- Assist in the group tour check in process, answer questions, provide direction & instruction on guest activity assignments.
- Meet and greet the guests upon arrival to Wai Kai to kick off and maintain a positive guest experience.
- Ability to confidently handle guest escalations and resolve matters as they arise.
- Provide interpretation for various onsite meetings as well as telephone and/or web conferences.
- Translate technical and non-technical documents including policies, instructions, and manuals when necessary.
- Compose and translate emails, reports, etc.
- Required to translate both Japanese to English and English to Japanese.
- Other duties as assigned by management.
- Written and verbal fluency in Japanese and English, excellent communication and writing skills.
- Japanese/English business language skills.
- Interpreter/Translator experience in a hospitality and tourism environment.
- Ability to translate quickly and accurately.
- Intermediate proficiency in Microsoft Office suite.
- One to two years of experience in a Japanese/English interpreter role, preferred Associate's degree.
- Preferred one to two years' experience in hospitality and tourism.
-
Bilingual Guest Experience Liaison
4 weeks ago
Ewa Beach, United States The LineUp at Wai Kai Full timeJob Title: Bilingual Guest Experience RepresentativeWe are seeking a highly skilled Bilingual Guest Experience Representative to join our team at The LineUp at Wai Kai. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their experience is memorable and enjoyable.Key...
-
Bilingual Guest Experience Ambassador
1 month ago
Ewa Beach, United States The LineUp at Wai Kai Full timeJob Title: Bilingual Guest Experience RepresentativeWe are seeking a highly skilled and experienced Bilingual Guest Experience Representative to join our team at The LineUp at Wai Kai. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring seamless communication between our guests and...
-
Bilingual Guest Experience Liaison
2 weeks ago
Ewa Beach, United States The LineUp at Wai Kai Full timeJob Title: Bilingual Guest Experience LiaisonAt The LineUp at Wai Kai, we are seeking a highly skilled Bilingual Guest Experience Liaison to join our team. As a key member of our hospitality team, you will be responsible for facilitating effective communication between our guests and staff.Key Responsibilities:Interpret between Japanese-speaking guests and...
-
Ramp Captain
1 week ago
Myrtle Beach, South Carolina, United States Evolution Parking & Guest Services Full timeJob SummaryThe Ramp Captain is responsible for orchestrating the guest experience at our hotel, working closely with colleagues to ensure exceptional service standards are met or exceeded. Under the direction of the Manager, the Ramp Captain will coordinate and administer tasks, provide troubleshooting and guidance when needed, and make judgment calls when...
-
Guest Services Representative
2 weeks ago
West Palm Beach, Florida, United States Drive Shack Inc. Full timeJob Title: Guest Services RepresentativeDrive Shack Inc. is a leading owner and operator of golf-related leisure and entertainment businesses focused on bringing people together through competitive socializing. As a Guest Services Representative, you will be responsible for creating an inviting atmosphere for guests entering the venue, and providing detailed...
-
Guest Services Representative
2 months ago
West Palm Beach, Florida, United States Drive Shack Inc. Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Guest Services Representative to join our team at Drive Shack Inc. As a Guest Services Representative, you will be responsible for creating a welcoming atmosphere for our guests, providing exceptional customer service, and ensuring a seamless experience for all visitors.Key ResponsibilitiesGuest...
-
Guest Services Representative
2 weeks ago
West Palm Beach, Florida, United States Drive Shack Inc. Full timeAbout Drive Shack Inc.Drive Shack Inc. is a leading owner and operator of golf-related leisure and entertainment businesses focused on bringing people together through competitive socializing. Our portfolio consists of American Golf, Drive Shack, and Puttery.About the RoleWe are seeking a Guest Services Representative to create an inviting atmosphere for...
-
Member Experience Representative
1 month ago
Huntington Beach, California, United States VERDA HEALTHCARE, INC. Full timeJob DescriptionVerda Healthcare, Inc. is seeking a highly skilled Member Experience Representative - Bilingual (Vietnamese) to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our Medicare members, addressing their inquiries, questions, and concerns in a timely and professional...
-
Guest Services Representative
5 days ago
West Palm Beach, Florida, United States Drive Shack Inc. Full timeAbout Drive Shack Inc.Drive Shack Inc. is a leading owner and operator of golf-related leisure and entertainment businesses focused on bringing people together through competitive socializing. Our portfolio consists of American Golf, Drive Shack, and Puttery.About the RoleWe are seeking a Guest Services Representative to create an inviting atmosphere for...
-
Guest Experience Specialist
2 months ago
Virginia Beach, Virginia, United States Nothing Bundt Cakes Full timeAbout the RoleWe are seeking a part-time Guest Service Representative to join our team at Nothing Bundt Cakes. As a Guest Service Representative, you will be responsible for providing exceptional customer service and creating a welcoming environment for our guests.Key ResponsibilitiesProvide excellent customer service and ensure a positive experience for all...
-
Guest Services Representative
4 weeks ago
West Palm Beach, Florida, United States Drive Shack Inc. Full timeAbout Drive Shack Inc.Drive Shack Inc. is a leading owner and operator of golf-related leisure and entertainment businesses focused on bringing people together through competitive socializing. Our portfolio consists of American Golf, Drive Shack, and Puttery.About Drive ShackDrive Shack offers a fresh alternative to the day and nightlife scenes with more...
-
Guest Services Director
6 days ago
Clearwater Beach, United States Evolution Parking & Guest Services Full timeJob SummaryThe Guest Services Manager will oversee all aspects of parking operations, including valet parking, Forbes guest service standards, client relationships, team member performance, budget, revenue collection, systems management, guest and team member safety, training, staffing, payroll, and scheduling. This role is responsible for maintaining and...
-
Beauty Services Representative
5 days ago
Seal Beach, California, United States Ulta Beauty Full timeJob DescriptionAt Ulta Beauty, we're on a mission to revolutionize the beauty industry by providing exceptional guest experiences. As a Beauty Services Representative, you'll play a crucial role in delivering an unrivaled experience to our guests, driving sales, and building a loyal customer base.Key ResponsibilitiesProvide Exceptional Guest Service: Engage...
-
Guest Service Representative
2 months ago
Pismo Beach, United States Pacifica Hotels Full timePacifica Hotels is seeking a full and part-time Guest Service Representative to joint the team at Sandcastle Hotel on the Beach in Pismo, CA. Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driv Guest Service, Representative, Guest, Service, Hotel, Retail, Team Member
-
Guest Services Representative
2 months ago
Dania Beach, Florida, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full timePosition Overview at Le Meridien Dania BeachAt Le Meridien Dania Beach, we are dedicated to providing exceptional experiences for our guests. We are seeking a Front Desk Agent who will play a vital role in ensuring guest satisfaction and operational excellence.Key Responsibilities:Implement safety and security protocols; promptly report any incidents to...
-
Luxury Guest Experience Coordinator
2 weeks ago
Miami Beach, Florida, United States Faena Hotels and Residences LLC Full timeJob OverviewThe Faena Culture is a movement that embodies the warmth and traditions of the south, combining authentic and attentive hospitality with world-class amenities. As a Night Guest Experience Agent, you will represent the hotel throughout the guest's stay, curating unforgettable memories for discerning travelers.Key ResponsibilitiesMaintain complete...
-
Guest Services Representative
1 month ago
Atlantic Beach, United States Zealandia Holding Co. Full timeJob DetailsJob Location Peppertree Atlantic Beach - Atlantic Beach, NC Position Type Full Time Description Interested in a workplace that values your contributions? Are you looking for a job that comes with travel benefits? Do you have skills in customer service you're looking to use and grow? LaTour Hotels and Resorts (LHR) is hiring for a Guest Services...
-
Guest Services Representative
2 weeks ago
Newport Beach, California, United States Extended Stay Full timeGuest Services RepresentativeAt Extended Stay, we're looking for a Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional customer service to our guests.Key Responsibilities:Assist guests with their requests and respond to their needs in a timely and professional manner.Process...
-
Bilingual Customer Service Representative
2 weeks ago
Pompano Beach, Florida, United States Teleperformance USA Full timeJob Title: Bilingual Customer Service Representative About the Role: We are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team at Teleperformance USA. Responsibilities: * Provide exceptional customer service to clients in Spanish and English * Respond to customer inquiries and resolve issues in a...
-
Guest Services Representative
4 weeks ago
Holmes Beach, United States The Beach House Restaurant Full timeWe are looking for a Guest Services Representative to ensure our guests have a positive and memorable experience at our restaurant. You will provide information and assistance to guests, always looking for opportunities to go above and beyond. Effective communication and creative problem solving are key to success in this role.