It systems support specialist

2 weeks ago


Rancho Cordova, United States Randstad Full time

job summary:
Our client is looking for a IT Systems Support Specialist for a 9-10 month contract located in Sacramento, CA. This role has a high chance of extensions.

location: Rancho Cordova, California
job type: Contract
salary: $25 - 30 per hour
work hours: 8am to 4pm
education: Associates

responsibilities:
Seeking an individual to perform a wide range of advanced system support duties in a support

desk/applications/desktop/field environment. Candidate would provide effective support for

enterprise, client/server, desktop computer systems, network systems and business applications

along with providing information technology support to Department of Human Assistance specific

applications.

Candidate should have the ability to:

- Operate, maintain, and perform repairs on information technology equipment and software.

- Perform complex duties related to troubleshooting, configuring, performing diagnostics and

assignment specific desktop and network hardware and software issues and respond

appropriately to customer service requests

- Operate, maintain and perform repairs personal computers and peripherals

- Assist with imaging, set up, and deployment for a PC/Laptop telework deployment and

monitor upgrade throughout the Department of Human Assistance.

- Provide 2nd level help desk support

- Have a valid California Driver's License, Class C

Candidate should have the knowledge of:

- Microsoft Operating systems including Windows 10; Windows 11 a plus

- Microsoft 365 products

- Imaging software and automated imaging processes

- Principles and practices of customer service

- Principles and practices of troubleshooting computer system hardware and software

problems

qualifications:

  • Experience level: Experienced
  • Minimum 3 years of experience
  • Education: Associates

skills: Desktop Support Desktop Support Technical Support

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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