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Director of Customer Account Management

3 months ago

Allegan, United States OSI Group Full time

Under general supervision, sets up and operates assigned production equipment in accordance with established procedures and guidelines, leads the employees engaged in a variety of manual labor tasks including loading, unloading, lifting, and moving materials. Will participate and lead; root-cause analysis meetings, training of new employees, track equipment down time, development of related SOP/SSOPs and line specific KPIs. Operate various types of machinery, as needed and as described by assigned leadership.

Oversee production line by watching for equipment malfunctions or product defects, loading raw materials into equipment, unloading work in progress or finished product and moving materials to and from the equipment.

Set up assigned equipment each day according to the posted production schedule and as required based on the product specifications. Disassemble at the close of each day for sanitation.

Monitor equipment operations; troubleshoot and resolve basic malfunctions, notify supervision and the maintenance staff when significant issues occur.

Diagnose and repair of common mechanical malfunctions on production equipment

Perform scheduled preventative maintenance on production equipment.

Replace broken belts, knives, seals, gaskets, etc., as indicated by condition, malfunction or planned replacement schedule.

Data recording, entry, and adjustment as needed

Calibrate systems to time, temperature and positions of equipment.

Calibrate production equipment to ensure that all parts are running efficiently and correctly according to manufacturer specifications.

Record and interpret temperatures as related to the process.

Use, read and record measuring devices and product parameters.

Monitoring equipment daily and taking corrective measures to resolve issues.

Work with the maintenance staff to establish and implement preventative maintenance programs and best practice equipment operation methods.

Work with the maintenance staff to establish and implement preventative maintenance programs and best practice equipment operation methods.

Notify management or supervisory staff if unusual or out of spec operations are identified.

Perform general housekeeping duties in the production area: maintenance a safe and clean work area while in compliance with existing policy.

Take ownership and responsibility for the equipment and machinery.

Comply with organization policies including, but not limited to, safety, good manufacturing practices, food safety, and employment and work rules.

Coordinate with supervisor machine coverage during rest periods and meal breaks in accordance with company policy.

Maintain accurate labor and materials records on work orders and perform other duties as assigned.

Required Skills

High School diploma and/or GED is preferred.

Required Experience

Ability to perform comparative analysis and make recommendations.

2 years of similar work experience in a manufacturing environment.

Ability to understand and follow verbal and written instructions.

Ability to read and follow a designated recipe.

Basic understanding of units of measure and their applications.

Basic computer/Microsoft office skills.

Proficient math knowledge.

Ability to read, understand and follow written specifications, blueprints, or schematics in English.

Work is performed within a manufacturing environment subjected to extreme temperatures of cold and warm along with wearing the proper PPE,

While performing the duties of this job, the employee is regularly required to stand, bend, walk, use hands or finger, talk, hear, and feel objects, tools, or controls for an extended period of time.

Required to lift up to 50 pounds. Vision abilities include close vision to a computer screen.

OSI Industries is an Equal Employment Opportunity employer that believes everyone has the right to be treated with dignity and respect. OSI does not discriminate on the basis of national origin, gender, race, color, religion, pregnancy, gender identity, sexual orientation, protected veteran status, disability, or any other characteristic protected by applicable law. All applicants will receive consideration for employment based on merit, qualifications and business needs. OSI participates in the E-Verify program.

Qualifications: High School diploma and/or GED is preferred.

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