Parts/Service Coordinator
6 days ago
Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians, SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works' customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927.
- Works with customers and Field Service Mechanics to identify required maintenance.
- Advises customers on necessary/suggested services.
- Computes cost of replacement parts and labor to restore lift truck to condition specified by customer.
- Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer.
- Processes parts and/or service sales orders in computer for invoicing.
- Ensures that all paperwork relevant to each lift truck folder is scanned and kept current.
- Keeps up with service personnel's time and summits to Louisville contact per company policy.
- Performs the duties of safety coordinator as assigned by the Louisville Safety Director.
- Maintains files and records of all SSI owned vehicles to include drivers, insurance, truck expenses, recall notices, tags, location, and maintenance on vehicles. Issues Purchase orders for repair and maintenance done to vehicles.
- Audits all expenses/purchases for all service personnel at Service Center. Creates reports on service mechanic sales, call-in sales, and expenses.
- Any out of line situations regarding expenses, purchases, etc. are called to the attention of the Service Center Manager for corrective action.
- Seeks out promotional materials, requesting bids from suppliers for best pricing and quality product. Keep ample stock on hand for sale to employees/customers, for service, guests, warehouses, and service centers.
- Maintains adequate parts inventory for machines in area of responsibility. Reorders as necessary.
- Maintains a research cross-reference file to correctly identify parts. Obtain prices on special parts and assemblies from the Research Analyst at headquarters office.
- Furnishes customers with recommended parts inventory. Trains customers in the use of parts catalogs and PSO cards.
- Keeps record of all parts assigned to field service mechanics and ensures all unused parts for a specific job are returned to inventory.
- Expedites daily parts shipments. Expedites delivery on emergency or back-order items to accommodate customer.
- Handles warranty claims and follows through to completion.
- Assists supervisor in proper storage and disposal of EPA controlled waste.
- Responsible for conducting monthly 5S / safety audit and ensuring that corrective actions are completed.
- Supervises service center in absence of Service Center Manager.
- Must have very dependable computer skills and be able to work with web base program.
- Must be in physical condition as job requires lifting, stooping, and bending.
- Must have mechanical aptitude or experience in the forklift or other related fields.
- Professional demeanor and self confidence in dealing with customers and outside contacts.
- Must have valid driver's license and good driving records to be insurable by corporate insurance carrier.
- Operate equipment such as forklift.
- High School graduate or GED equivalent
- Experience in Parts / Service industry with particular emphasis on coordinating service responsibilities with service technicians and parts personnel.
- Previous experience in a customer service-oriented role preferred.
- Medical/Prescription
- Dental
- Vision
- Vacation
- 10 Holidays
- 401K
- Life Insurance
SSI is an Equal Opportunity Employer. All Qualified Applicants Will Receive Consideration for Employment Without Regard to Age, Race, Color, Religion, Sex, Disability, National Origin, or Status as a Protected Veteran
-
Parts and Service Coordinator
6 days ago
Columbus, United States 1 Resource Group Full timeJob DescriptionJob Description1 Resource Group is currently seeking a dedicated and detail-oriented individual to fill the position of Parts Sales and Service Coordinator with experience in heavy equipment parts service and sales to support the Columbus, Ohio area. As a Customer Service - Parts representative, you will be responsible for providing excellent...
-
Parts and Service Coordinator
5 days ago
Columbus, Ohio, United States 1 Resource Group Full timeJob Summary1 Resource Group is seeking a dedicated and detail-oriented individual to fill the position of Parts Sales and Service Coordinator. As a Customer Service - Parts representative, you will be responsible for providing excellent customer service and support for our parts department.Key ResponsibilitiesProcess customer orders and coordinate the...
-
Parts Sales and Service Coordinator
5 days ago
Columbus, Ohio, United States 1 Resource Group Full timeJob Summary1 Resource Group is seeking a dedicated and detail-oriented individual to fill the position of Parts Sales and Service Coordinator. As a Customer Service representative, you will be responsible for providing excellent customer service and support for our parts department.This role requires a strong understanding of customer needs and a ability to...
-
Parts Sales Specialist
2 weeks ago
Columbus, Ohio, United States Commercial Parts & Service of Cincinnati Ohio, Inc Full timeJob Overview:We are seeking a dedicated Parts Sales Specialist to join our team at Commercial Parts & Service of Cincinnati Ohio, Inc. This role is pivotal in enhancing our parts sales while ensuring top-notch customer service.Key Responsibilities:Deliver outstanding customer service through phone, online, and in-person interactions.Accurately assess and...
-
Logistics Coordinator
6 hours ago
Columbus, Ohio, United States Genuine Parts Company Full timeAbout the RoleGenuine Parts Company is seeking a highly motivated and detail-oriented Store Dispatcher to join our team. As a Store Dispatcher, you will play a critical role in ensuring the efficient delivery of parts to our customers.Key ResponsibilitiesScheduling and DispatchingSchedule deliveries and dispatch delivery drivers in a timely manner to ensure...
-
Lead Patient Services Coordinator
2 weeks ago
Columbus, Ohio, United States Providence Service Full timePosition Overview:In this role, you will oversee patient scheduling and provide specialized administrative support within the Heart and Vascular Center. Key Responsibilities:- Manage intricate scheduling for both inpatient and outpatient Cardiovascular and Interventional Radiology procedures.- Communicate surgical schedules effectively to professional...
-
Service Coordinator
2 months ago
Columbus, United States Franklin County Board of Developmental Disabilities Full timeDescriptionLicense / Certification Required: Service and Support Administrator Certification - Franklin County Board of Developmental Disabilities (can be obtained upon hire). Minimum Qualifications:Bachelor's Degree in field of Human Services; valid Ohio Driver's License - Ohio Bureau of Motor Vehicles, and or be able to travel to various parts of the...
-
Logistics Coordinator
6 hours ago
Columbus, Ohio, United States Genuine Parts Company Full timeAbout the RoleGenuine Parts Company is seeking a highly motivated and detail-oriented Store Dispatcher to join our team. As a Store Dispatcher, you will play a critical role in ensuring the efficient delivery of parts to our customers.Key ResponsibilitiesScheduling and DispatchingSchedule deliveries and dispatch delivery drivers in a timely manner to meet...
-
Service Coordinator
1 week ago
Columbus, Ohio, United States Franklin County Board of Developmental Disabilities Full timeService and Support AdministratorWe are seeking a highly skilled and dedicated Service and Support Administrator to join our team at the Franklin County Board of Developmental Disabilities. As a key member of our team, you will play a vital role in providing essential services to individuals with developmental disabilities.Key ResponsibilitiesProvide service...
-
Service Coordinator
2 months ago
Columbus, United States Franklin County Board of Developmental Disabilities Full timeDescriptionLicense / Certification Required: Service and Support Administrator Certification - Franklin County Board of Developmental Disabilities (can be obtained upon hire). Minimum Qualifications: Bachelor's Degree in field of Human Services; valid Ohio Driver's License - Ohio Bureau of Motor Vehicles, and or be able to travel to various parts of the...
-
Store Operations Coordinator
7 days ago
Columbus, Ohio, United States Genuine Parts Company Full time**Job Summary**Genuine Parts Company is seeking a highly skilled and organized Store Dispatcher to join our team. As a Store Dispatcher, you will play a critical role in ensuring the efficient delivery of parts to our customers.**Key Responsibilities:**Schedule and dispatch delivery drivers to ensure timely delivery of parts to customers.Verify that the...
-
Resident Service Coordinator
5 days ago
Columbus, Ohio, United States UDR Full timeJob SummaryWe are seeking a highly skilled and customer-focused Resident Service Coordinator to join our team at UDR. As a key member of our community team, you will be responsible for ensuring exceptional customer experiences for our residents.Key ResponsibilitiesCoordinate responses to resident service issues and track move-in satisfactionMaintain company...
-
Customer Service Coordinator
7 days ago
Columbus, Ohio, United States ProLift Toyota Material Handling Full timeJob SummaryThis position is responsible for working directly with our technicians and customers through proactive communication on scheduling and billing.The Customer Team Coordinator will coordinate parts procurement and order processing with the parts department to ensure technicians have needed items for field repairs.Key ResponsibilitiesReceive incoming...
-
Client Services Coordinator
2 weeks ago
Columbus, Ohio, United States ProLift Toyota Material Handling Full timeJoin Our Team as a Customer Team CoordinatorProLift Toyota Material Handling is a leading provider in the material handling industry, dedicated to enhancing our clients' operations. We pride ourselves on being a diverse and innovative team that values strong partnerships with both our customers and the communities we serve.As a Customer Team Coordinator, you...
-
Client Services Coordinator
1 week ago
Columbus, Ohio, United States Franklin County Board of Developmental Disabilities Full timeRequired Credentials: Service and Support Administrator Certification - Franklin County Board of Developmental Disabilities (can be obtained upon hire). Essential Qualifications: Bachelor's Degree in Human Services or a related field; valid Ohio Driver's License - Ohio Bureau of Motor Vehicles, and the ability to travel throughout the county; must fulfill...
-
Parts Coordinator
2 weeks ago
Columbus, Ohio, United States Ohio Machinery Co Full timePosition Overview:Ohio CAT, a division of Ohio Machinery Co, is seeking a dedicated Parts Specialist to enhance our Parts team. This role is essential in ensuring that the necessary components are available for our valued customers.Working Hours:12:00 am - 8:30 am - Third ShiftKey Responsibilities:Efficiently pull and pack parts orders.Manage the shipping,...
-
Service Operations Coordinator
2 weeks ago
Columbus, Ohio, United States ProLift Toyota Material Handling Full timePosition OverviewAt ProLift Toyota Material Handling, we pride ourselves on being a leading partner in the material handling supply chain across the Midwest. Our mission is to enhance our clients' business operations through dedicated service and innovative solutions.Role ResponsibilitiesAs a Customer Team Coordinator, you will play a vital role in our...
-
Parts Coordinator
3 weeks ago
Columbus, United States New Horizons Baking Company Full timeAbout New Horizons: New Horizons Baking Company has been in operation since 1967. We produce ready to eat hamburger buns and English muffins for some of the most iconic brands. We currently serve over 2,000 quick service restaurants across Ohio, Kentucky, Indiana, Michigan and Western Pennsylvania as well as national retail and sandwich makers! We...
-
Installer Service Specialist
3 months ago
Columbus, United States O'Reilly Auto Parts Full timeThe Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries. ESSENTIAL JOB FUNCTIONS Work with...
-
Service Coordinator
5 days ago
Columbus, Ohio, United States Franklin County Board of Developmental Disabilities Full timeJob SummaryWe are seeking a highly skilled Service Coordinator to join our team at the Franklin County Board of Developmental Disabilities. As a Service Coordinator, you will play a critical role in providing support and services to individuals with developmental disabilities across Franklin County.Key ResponsibilitiesService Coordination: Identify, refer,...