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Lead Patient Services Coordinator

2 months ago


Columbus, Ohio, United States Providence Service Full time

Position Overview:
In this role, you will oversee patient scheduling and provide specialized administrative support within the Heart and Vascular Center.

Key Responsibilities:
- Manage intricate scheduling for both inpatient and outpatient Cardiovascular and Interventional Radiology procedures.
- Communicate surgical schedules effectively to professional offices.
- Address and resolve scheduling conflicts in a timely manner.
- Accurately enter patient charges for billing and maintain surgical records for business intelligence purposes.
- Conduct thorough research on patient charges and escalate issues as necessary.
- Collaborate closely with management, staff, and physicians to ensure seamless communication throughout the department.

Why Work with Us?
At Providence, we believe that our caregivers are invaluable. Join our team and thrive in a culture that prioritizes patient-focused, whole-person care, built on understanding, commitment, and mutual respect. Your contributions are essential to our mission.

Qualifications:
- Required: A minimum of 4 years of experience in a medical environment.
- Preferred: Familiarity with medical terminology.

Our Commitment:
We offer a comprehensive benefits package designed to support your well-being, professional growth, and financial security. We are dedicated to caring for our communities and aim to achieve carbon negativity by 2030.

About Providence:
Our organization is committed to the principle of 'Know me, care for me, ease my way.' We strive to foster an inclusive workplace where diversity is celebrated, and every individual is valued and respected.

Join Our Team:
As part of our family of organizations, you will be part of a team that serves over 50 hospitals and 1,000 clinics across multiple states, continuing a tradition of caring for the vulnerable.