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Resident Service Coordinator

2 months ago

Columbus, Ohio, United States UDR Full time
Job Summary

We are seeking a highly skilled and customer-focused Resident Service Coordinator to join our team at UDR. As a key member of our community team, you will be responsible for ensuring exceptional customer experiences for our residents.

Key Responsibilities
  • Coordinate responses to resident service issues and track move-in satisfaction
  • Maintain company customer service standards within the community
  • Complete various administrative functions associated with residents' needs, move-in coordination, and Onesite responsibilities
  • Provide coordination to ensure high-quality resident customer service
Requirements
  • High School Diploma or equivalent required; Associate degree in business administration or equivalent preferred
  • Minimum of two years of office experience required; minimum of two years' experience in residential properties, rental operations, hotel, or related business operations preferred
  • Valid driver's license required
Working Conditions

Normal office environment; incumbents must be able to physically access all exterior and interior parts of the community and amenities; periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous

UDR Values

We are committed to living the UDR values every day in every action taken when executing the essential functions of the job