Customer Service Representative I
2 months ago
**TEMP Hours: Monday-Friday 10:30am-6:30pm
**Once converted (pending attendance, performance, etc): Sunday-Thursday: 10:30-6:30pm
MUST HAVE ON RESUME OR IN CHATE FEATURE ON JOB SEEKER PROFILE:
**HS diploma
**Experience working in a fast-paced environment, and multi-tasking (answering 80-100 email in the first 4 hours of the shift)
***2 years in a customer service role (in food/hospitality industry is preferred), resolution and problem-solving skills is a MUST
**working with customers over the phone (problem solving- around 15 calls per shift)
**ideally not call center experience, but will review.
The Customer Service Representative will interact with customers via phone and emails to ensure a smooth and positive experience. This position requires a high level of attention to detail, excellent customer service skills, the ability to multi-task, and the ability to work in a fast-paced environment.
You will provide sales support to our Sales consultants and Account Executives to help them resolve all customer needs as quickly and accurately as possible.
Responsibilities:
? Answer all incoming concerns/needs from all customers.
? Key pick-up request
? Assist customers with inquiries about delivery times.
? Process will-call orders.
? Process voicemail orders.
? Provide customers with invoice copies.
? Request credits.
? Maintaining call list.
? Monitor orders before the cut-off.
? Communicate regularly with the Account Executives, Sales Consultants and Customers.
? Manage the same-day deliveries for OPCO (operating company)
? Perform other duties as directed by manager.
What we're looking for:
? A genuine passion for customer service
? Strong telephone communication skills
? Able to work in a fast-pace environment
? Ability to sit and work at a PC for extended periods
? Proficient in MS Office (Outlook, Excel) "Share-Drives"
? Flexibility to rotate between different shifts as needed.
Qualifications: High School Diploma or Equivalent
? 2 year of Customer Service experience (preferred).
? Must be able to pass a background check and drug test.
? Excellent communication skills, both written and verbal are required.
? Ability to work independently and as part of a team environment.
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity employer and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state, or local law.
-
Customer Service Representative I
2 months ago
Nashville, United States IDR Healthcare Full timeIDR is seeking a Customer Service Representative I to join one of our top clients. This is a fully remote, 12-month contract position, offering flexible afternoon, evening, and weekend shifts. If you are a customer-focused professional with excellent communication skills and a knack for problem-solving, we invite you to apply today! Position...
-
Customer Service Representative
2 weeks ago
Nashville, United States Workwear Outfitters Full timeWorkwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in...
-
Customer Service Representative
2 months ago
Nashville, United States Workwear Outfitters Full timeWorkwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in...
-
Customer Service Representative
7 days ago
Nashville, United States Workwear Outfitters Full timeWorkwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in...
-
Customer Service Representative I
7 days ago
Nashville, United States Rogers Group Full timeJob Description Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States. We have 86 quarries and 56 asphalt...
-
Customer Service Representative
1 month ago
Nashville, Tennessee, United States Pacific Advisory Service Full timeJob SummaryAs a Customer Service Representative at Pacific Advisory Service, you will play a vital role in ensuring seamless customer experiences. Your excellent communication skills, both written and verbal, will be essential in coordinating with customers and the moving team to complete necessary documents and prepare shipments.Key Responsibilities•...
-
Customer Service Representative
2 weeks ago
Nashville, United States Swoon Full timeJob DescriptionJob DescriptionCustomer Service Representative IJob Summary:As a Customer Service Representative I, you will play a vital role in providing exceptional customer support. You will interact with customers to address inquiries, resolve issues, and ensure customer satisfaction. Your strong communication and problem-solving skills will be essential...
-
Customer Support Representative I
4 months ago
Nashville, United States HonorVet Technologies Full timeCustomer Support Representative I Duration: 7 + months contract with possibility of extension Location: Remote (Nashville, TN 37214) Work hours: Monday - Friday, 10:30am - 7pm CSTJob description The Call Center Representative's primary focus is handling inbound phone calls from consumers who are eligible for products and services as well as phone calls from...
-
Customer Service Representative
2 months ago
Nashville, United States Swoon Full timeJob DescriptionJob DescriptionCustomer Service Representative IJob Summary:As a Customer Service Representative I, you will play a vital role in providing exceptional customer support. You will interact with customers to address inquiries, resolve issues, and ensure customer satisfaction. Your strong communication and problem-solving skills will be essential...
-
Customer Service Representative
6 months ago
Nashville, United States EcoShield Pest Solutions Full timeOverview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...
-
Customer Service Representative I
6 months ago
Nashville, United States IAA Full timeIAA Holdings, LLC (IAA), excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various...
-
Customer Service Representative
3 months ago
Nashville, United States Terry's Service Center Full timeWe have a Customer Service Representative position open for the right person. We are a well-established, family-owned Automotive Repair Shop in west Nashville and we are now interviewing quality individuals to join our successful team. This position requires someone that understands the importance of strong relationships with their customers and co-workers....
-
Customer Service Representative
2 months ago
Nashville, United States Nashville International Airport Full timeThe Customer Service Representative (Information Center) is responsible for assisting customers at BNA. Our customer service representatives provide information on the services available at the airport and wayfinding. Other responsibilities include B Customer Service, Customer Service Representative, Representative, Operations, Retail, Information
-
Customer Service Representative
3 months ago
Nashville, United States Coolray Heating and Cooling Tennessee Full timeOverview: Coolray Heating and Cooling is an HVAC, Plumbing and Electrical Company in Nashville! Were seeking service-focused Customer Service Representatives. BENEFITS WE OFFER $20-$24/Hr Paid Time Off (PTO) Health, Vision, and Dental 401K Retirement Plan with company match up to 30% Life Insurance, Short-Term, and Long-Term Disability Monthly Bonus...
-
Customer Service Representative
2 months ago
Nashville, United States Hankook Tire America Full timeResponsible for customer service functions for select key accounts. Process orders and review inventory relative to customers' needs. Acts as liaison to SCM team to achieve optimum fill rates. Provide support to director and manager pertaining to sal Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Reports
-
Customer Service Representative
7 days ago
Nashville, United States Western Express Full timeWestern offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture. The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms, guided fitness classes, and a cafeteria. We are proud to be a culture that promotes from within, has infinite growth potential, and will offer...
-
Customer Service Representative
1 day ago
Nashville, United States Loews Hotel & Resorts Full timeDuties. Upholds all company and industry standards pertaining to PCI compliance, guest confidentiality and accounting best practices. Strengthens brand loyalty by providing excellent service delivery consistent with that provided by our teams at the Customer Service Representative, Customer Service, Representative, Accounting, Retail, Hotel
-
Customer Service Representative
4 months ago
Nashville, United States PrideStaff Full timeWe are looking for an experienced enthusiastic Customer Service Representative for a great company here in the Nashville area. Great hours and pay Customer Service Representative - Monday- Thursday 6:30am- 3:00pm. -Friday- 6:30-1:30pm. -Quick books experience preferred- will train if no experience - Outlook experience - Customer service discussing online...
-
Customer Service Representative
4 weeks ago
Nashville, Tennessee, United States Gallagher Full timeWelcome to Gallagher, a global leader in insurance, risk management, and consulting services. Our team of over 45,000 professionals worldwide empowers businesses, communities, and individuals to thrive. At Gallagher, you can build a career with our brokerage division, benefits and HR consulting division, or corporate team. Experience The Gallagher Way, a...
-
Customer Service Representative
4 weeks ago
Nashville, Tennessee, United States American Leak Detection Full timeThe Customer Service Representative at American Leak Detection is responsible for providing exceptional customer service, scheduling appointments, and dispatching/routing our technicians for daily jobs.As a key member of our team, the Customer Service Representative will help serve our residential, commercial, and municipal customers throughout the Nashville...