Customer Service Representative I

6 days ago

Nashville, United States Rogers Group Full time
Job Description

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.

We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio.

Job Details
  • Whites Creek Quarry - Nashville, TN
  • Full-Time
  • Day Shift
  • Wages: Starting at $20.00/hr. Overtime available and extensive medical and retirement benefits are included.
Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I position to be based at the Whites Creek Quarry in Nashville TN.

Candidates must be motivated, safety conscious individuals with good multi-tasking skills to operate our Truck Scale system, take customer orders, and dispatch trucks. Performs general clerical duties in accordance with established procedures; requiring some judgement in the selection and interpretation of data. Candidate will also be trained to provide accounts payable, accounting, and billing support. Must be willing to work flexible hours and overtime, including Saturdays.

Job Requirements
  • Provide friendly, professional, and thorough customer service
  • Take and input customer orders
  • Answer customer phone calls and inquiries
  • Dispatch products and material for delivery
  • Enter requisitions for purchase orders
  • Process incoming invoices from vendors
  • Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc.
  • Assist sales staff with customer service responsibilities
  • May be called upon at the discretion of Managers to perform other duties
QUALIFICATIONS
  • High school diploma required
  • Prior experience with accounts payable, general accounting, and billing related tasks - preferred
  • Proficiency with Microsoft Office applications
  • Excellent customer service skills
  • Detail oriented with a high degree of accuracy with the ability to multi-task
  • Ability to work with minimal supervision
  • Excellent communication skills both oral and written
Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment.

As a Rogers Group employee, you will have access to our competitive company perks, including:
  • Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
  • Company provided Group Life and Accidental Death & Dismemberment insurance.
  • Retirement 401(k) with company contribution and match at one year of service.
  • Company provided Short- and Long-Term Disability.
  • Paid Holiday's including Christmas shutdown between Christmas and New Years Day.
  • Paid vacation available after 180-day probationary period and accrued based on years of service.
  • Annual performance-based merit increases.
  • Career growth/advancement opportunities.


RGI EEO Statement

An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status.

All applications are accepted online at www.rogersgroupinc.com.

About Us

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 11 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.

RGI EEO Statement

An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status.

All applications are accepted online at www.rogersgroupinc.com

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