Current jobs related to Customer Service Representative - Glen Allen - EcoShield Pest Solutions

  • Customer Service Representative

    5 days ago

    Glen Allen, United States RemX Full time

    RemX has an immediate opening for a Customer Service Representative with a great company located in Omaha, Nebraska. Hours: 8 am- 5 pm Monday-Friday Location: 100% onsite Pay: $20-$25/hr (based on experience, education, etc.) Responsibilities of the Customer Service Representative: Respond to inbound calls from internal team members who need assistance...

  • Customer Service Representative- Hybrid

    2 weeks ago

    Glen Allen, United States RemX Full time

    RemX has an immediate opening for a Customer Service Representative-Hybrid. This position is with a growing company located in Indianapolis, IN. Hours: several shifts available 8:30-5p 9a-5:30p 9:30p-6p 10-6:30p 11a-7:30p 12:30-9p HYBRID: Candidate's must live within an hour radius of the company's location and be available to work onsite two (2) days per...

  • Customer Service Representative- Hybrid

    2 weeks ago

    Glen Allen, United States RemX Full time

    RemX has an immediate opening for a Customer Service Representative. This position is with a growing company located in Indianapolis, IN. Hours: several shifts available 8:30am-5 pm (Monday-Friday) 9:00am- 5:30pm Monday-Friday 9:00am-6:30pm Monday, Tuesday, Wednesday, Friday and Saturday from 9:00am-1pm HYBRID: Candidate's must live within an hour radius...

  • Customer Service Representative

    4 days ago

    Glen Allen, Virginia, United States Global Partners Full time

    Job Overview:Global Partners LP, a prominent player in the petroleum and convenience store industry, operates nearly 1,600 locations across the Northeast. As one of the largest independent owners and suppliers of gasoline stations and convenience stores, we pride ourselves on our diverse brands, including Alltown, Mr. Mike's, XtraMart, On the Run, and Fast...

  • Customer Service Representative

    1 week ago

    Glen Allen, Virginia, United States Global Partners Full time

    Job Overview:Global Partners LP is a prominent entity in the fuel and convenience store sector, boasting nearly 1,600 locations across the Northeast. As one of the largest independent operators, we specialize in the ownership, supply, and management of gasoline stations and convenience stores.Our Convenience Store Brands: Our stores include Alltown, Mr....

  • Logistics Customer Service Representative

    1 month ago

    Glen Allen, United States Express Employment Professionals Full time

    Job DescriptionJob DescriptionDirect placement opportunity for a Logistics Customer Service Representative. We are looking for a dedicated individual with a passion for providing top-notch service and resolving customer inquiries efficiently. This position offers the opportunity to be part of a dynamic team and make a significant impact on our customer...

  • Part-time Customer Service Representative

    3 weeks ago

    Glen Allen, United States RemX Full time

    RemX is hiring a part-time customer service representative to work for Knoxville's energy and water provider. Shift: Monday between the hours of 9 am and 8 pm (8 hour shift) Tuesday: 5 pm-9 pm Wednesday 5 pm-9 pm Saturday: this is an as needed shift working from 9 am- 4 pm Training is 3 weeks, full-time hours: 7:30-4:30 Monday-Friday Pay: $19-$20/hr...

  • Part-time Customer Service Representative

    3 weeks ago

    Glen Allen, United States RemX Full time

    RemX is hiring a part-time customer service representative to work for Knoxville's energy and water provider. Shift: Monday between the hours of 9 am and 8 pm (8 hour shift) Tuesday: 5 pm-9 pm Wednesday 5 pm-9 pm Saturday: this is an as needed shift working from 9 am- 4 pm Training is 3 weeks, full-time hours: 7:30-4:30 Monday-Friday Pay: $19-$20/hr...

  • Part-time Customer Service Representative

    1 month ago

    Glen Allen, United States RemX Full time

    RemX is hiring a part-time customer service representative to work for Knoxville's energy and water provider. Shift 1: Monday between the hours of 9 am and 8 pm (8 hour shift) Saturday: this is an as needed shift working from 9 am- 4 pm Training is 3 weeks, full-time hours: 7:30-4:30 Monday-Friday Shift 2:Tuesday: 5 pm-9 pm Wednesday 5 pm-9 pm Training...

  • Customer Service Representative I

    3 weeks ago

    Glen Allen, United States CorVel Full time

    The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. This is a remote position; however, candidates must live in or near Richmond/Glen Allen, VA. ESSENTIAL FUNCTIONS &...

  • Customer Service Representative

    3 months ago

    Glen Allen, United States Teleperformance USA Full time

    Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300...

  • Customer Service Representative

    1 hour ago

    Glen Allen, Virginia, United States RemX Full time

    RemX is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients.Key Responsibilities:Respond to inbound calls and provide timely and effective solutions to customer inquiries.Review account activity using billing systems and...

  • Customer Service Representative

    1 month ago

    Glen Allen, United States Equalizer Solutions Full time

    Job DescriptionJob DescriptionEqualizer Solutions is a marketing and consulting firm, specializing in the hands-on approach needed to not only gain customers, but create long-term bonds. We are looking for like-minded, goal oriented, team players who are looking to grow with a team! As this is an Entry-Level role you will be fully trained in all areas to...

  • Customer Service Representative

    24 hours ago

    Glen Allen, Virginia, United States SONIC Drive-In Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at SONIC Drive-In. As a Team Member, you will play a vital role in delivering exceptional customer service and creating a positive dining experience for our guests.Key ResponsibilitiesProvide top-notch customer service by greeting guests, taking orders, and...

  • Customer Service Representative

    3 months ago

    Glen Allen, United States Teleperformance USA Full time

    Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more than 300 languages,...

  • Customer Service Representative

    1 day ago

    Glen Allen, Virginia, United States Ulta Beauty Full time

    Job Summary:We are seeking a highly motivated and customer-focused Lead Cashier to join our team at Ulta Beauty. As a key member of our retail team, you will be responsible for providing exceptional guest service, processing sales transactions, and promoting our products and services.Key Responsibilities:Promptly acknowledge and warmly greet each guest...

  • Customer Service Representative I

    3 months ago

    Glen Allen, United States CorVel Healthcare Corporation Full time

    Job DescriptionJob DescriptionThe Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. This is a remote position, however, must live in or near Richmond/Glen Allen, VA.ESSENTIAL...

  • Customer Service Representative

    3 months ago

    Glen Allen, United States HOME CARE DELIVERED, INC. Full time

    Job DescriptionJob DescriptionHome Care Delivered, Inc. was founded by Gordy Fox in 1996 as a result of his own personal experience with family members aging and living with chronic medical conditions. He found that it wasn’t easy for people in the home health setting to get the information or the supplies they needed to care for themselves or to follow...

  • Customer Service Representative

    4 days ago

    Glen Allen, Virginia, United States Global Partners Full time

    Job Overview:Global Partners LP is a leading player in the petroleum and convenience store industry, with a vast network of locations primarily in the Northeast. We are committed to providing exceptional service to our customers through our various convenience store brands.Our Brands Include: Alltown, Mr. Mike's, XtraMart, On the Run, and Fast Freddie's. As...

  • Customer Service Representative

    4 days ago

    Allen, Texas, United States Texans Credit Union Full time

    Job Summary:We are seeking a dedicated and customer-focused individual to join our team as a Member Service Representative at Texans Credit Union.About Texans Credit Union:As a reputable financial institution in the Dallas metro area, we have been fulfilling the financial dreams of our members for over 60 years with assets totaling $1.5 billion. As a...

Customer Service Representative

2 months ago

Glen Allen, United States EcoShield Pest Solutions Full time

Overview:

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees, partners, and communities, who we consider family.

Currently, we are hiring for Customer Service Representatives in your area. We are a growing company who proudly provides our customers with comprehensive solutions for pest-free living. We are looking to expand our office team with employees who have energetic and outgoing demeanors and those who truly enjoy providing excellent customer service. Our Customer Services Representatives, or CSRs, work closely with our internal teams to ensure our customers are satisfied with our services.

If this sounds like you, come join the team and start spreading happiness by keeping bugs out of our customers beds, barbecues, bungalows, and businesses

Pay and Benefits

The Company is proud to offer competitive pay, growth opportunities, full benefits, and monthly/quarterly/annual bonuses (in applicable positions)

For this role, we offer:

  • Competitive hourly rate (15.00 per hour)
  • Additional compensation opportunities
  • Paid time off
    • Sick time - 1 hour per every 30 hours worked with a maximum of 80 hours annually
    • Paid Vacation
    • 10 company-paid holidays
  • Benefits (employee as well as family)
    • Medical
    • Health Savings Account (HSA)
    • Dental
    • Vision
    • Voluntary Life
    • Short-Term and Long-Term Disability
    • 401(k), with match of 100% of the first 3% of each employees contribution and 50% of the next 2%
    • Employee Assistance Program
    • Rally Health and Wellness Program
    • Employee and Friends/Family Discounted Pest Control Services


Responsibilities:

What will I be doing in this position?

We understand that we cannot list every single task that you will do in this position, but below is an overview of our expectations:

The Customer Service Representative (CSR) serves as the primary point of contact for customers at the local level, receiving and distributing communications to and from customers, coworkers, and various departments within the Company. The CSR collaborates with various internal teams to provide best-in-class customer service with every interaction and to maximize operational efficiency locally and in conjunction with the centralized Customer Care Center (CCC).

  • Perform daily customer service-related tasks via phone, email, or other messaging systems with an emphasis on proactive outreach
  • Answer and log calls from customers, technicians, and management in internal, secure system
  • Provide education and personalized customer service to answer any questions and keep customers on schedule for their appointments
  • Schedule appointments for new and recurring pest control services
  • Call existing customers and schedule 4-point home inspections (attic, inside, outside, perimeter) for Branch Sales Professionals
  • Assist in monitoring daily technician schedules to ensure timely completion of services
  • Perform daily and weekly Pest Routes system clean-ups or scrubs
  • Appropriately escalate inquiries or issues to management
  • Complete and pass monthly trainings in Pest Webs system

Physical Demands and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Most work is done sitting, for prolonged periods of time in front of a screen

  • Work is inside a climate-controlled office with moderate noise level

  • The employee must occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is low to moderate.


Qualifications:

Am I qualified for this position?

While we would love the opportunity to connect with everyone that applies, we will be focusing on those applicants that meet or exceed the qualifications below:

  • Have a commitment to honest and exceptional customer service
  • Be willing to work Monday - Friday, alternating Saturdays and some holidays

Specific consideration will be given to candidates who meet the above qualifications and:

  • Bilingual
  • Have 6+ months of experience of customer service experience, specifically communicating using phone answering and relay systems, email and/or SMS
  • Proficient with the Microsoft Office Suite
  • Able to type 60 WPM

The Shield Co. Management LLC/EcoShield Pest Solutions is an equal opportunity employer

WDCB