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Part-time Customer Service Representative

2 months ago

Glen Allen, United States RemX Full time

RemX is hiring a part-time customer service representative to work for Knoxville's energy and water provider.

Shift: Monday between the hours of 9 am and 8 pm (8 hour shift)

Tuesday: 5 pm-9 pm

Wednesday 5 pm-9 pm

Saturday: this is an as needed shift working from 9 am- 4 pm

Training is 3 weeks, full-time hours: 7:30-4:30 Monday-Friday

Pay: $19-$20/hr based on experience

Location: 100% onsite

Job Duties:

  • Answer inbound calls
  • Provide professional interactions with customers utilizing active listening and excellent communication skills
  • Provide answers and solutions to customer inquiries and issues
  • Document systems with customer activity
Qualifications:
  • High School diploma
  • Excellent verbal and written communication skills
  • Strong customer service skills
  • Good computer skills
  • Analytical and problem solving skills