Customer Service Representative I
3 weeks ago
The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. This is a remote position; however, candidates must live in or near Richmond/Glen Allen, VA. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer phone calls and return phone calls. Answer emails from clients, providers, and internal referring offices. Review previous history of the provider in MedCheck, Scheck, and SalesCloud. Consult with Supervisor or other departments to clarify answers to inquiries. Contact provider to discuss findings at the appropriate level. Maintain reports and spreadsheets as needed. Requires punctual and consistent attendance. Additional duties as assigned. KNOWLEDGE & SKILLS: Knowledge of Workers Compensation fee schedules and regulations. Effective oral and written communication skills. Good organizational skills and ability to multitask. Detail-oriented. Proficiency with Microsoft applications. Medical terminology and coding knowledge. EDUCATION & EXPERIENCE: High school diploma or equivalent. Customer service experience working in the Managed Care and Benefit Administration industries. PAY RANGE: CorVel uses a market-based approach to pay, and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.), new hires may be slotted into a different level, either up or down, based on assessment during the interview process, taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range, and these adjustments would be clarified during the offer process. Pay Range: $13.31 - $20.50 per hour. A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management . ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health, and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enables us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity, and Teamwork (ACE-IT). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable. #LI-Remote #J-18808-Ljbffr
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Customer Service Representative I
3 months ago
Glen Allen, United States CorVel Healthcare Corporation Full timeJob DescriptionJob DescriptionThe Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. This is a remote position, however, must live in or near Richmond/Glen Allen, VA.ESSENTIAL...
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Customer Service Representative- Hybrid
3 weeks ago
Glen Allen, United States RemX Full timeRemX has an immediate opening for a Customer Service Representative. This position is with a growing company located in Indianapolis, IN. Hours: several shifts available 8:30am-5 pm (Monday-Friday) 9:00am- 5:30pm Monday-Friday 9:00am-6:30pm Monday, Tuesday, Wednesday, Friday and Saturday from 9:00am-1pm HYBRID: Candidate's must live within an hour radius...
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Customer Service Representative- Hybrid
3 weeks ago
Glen Allen, United States RemX Full timeRemX has an immediate opening for a Customer Service Representative-Hybrid. This position is with a growing company located in Indianapolis, IN. Hours: several shifts available 8:30-5p 9a-5:30p 9:30p-6p 10-6:30p 11a-7:30p 12:30-9p HYBRID: Candidate's must live within an hour radius of the company's location and be available to work onsite two (2) days per...
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Customer Service Representative
1 week ago
Glen Allen, United States RemX Full timeRemX has an immediate opening for a Customer Service Representative with a great company located in Omaha, Nebraska. Hours: 8 am- 5 pm Monday-Friday Location: 100% onsite Pay: $20-$25/hr (based on experience, education, etc.) Responsibilities of the Customer Service Representative: Respond to inbound calls from internal team members who need assistance...
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Customer Service Representative
1 week ago
Glen Allen, Virginia, United States Global Partners Full timeJob Overview:Global Partners LP, a prominent player in the petroleum and convenience store industry, operates nearly 1,600 locations across the Northeast. As one of the largest independent owners and suppliers of gasoline stations and convenience stores, we pride ourselves on our diverse brands, including Alltown, Mr. Mike's, XtraMart, On the Run, and Fast...
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Customer Service Representative
2 weeks ago
Glen Allen, Virginia, United States Global Partners Full timeJob Overview:Global Partners LP is a prominent entity in the fuel and convenience store sector, boasting nearly 1,600 locations across the Northeast. As one of the largest independent operators, we specialize in the ownership, supply, and management of gasoline stations and convenience stores.Our Convenience Store Brands: Our stores include Alltown, Mr....
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Logistics Customer Service Representative
1 month ago
Glen Allen, United States Express Employment Professionals Full timeJob DescriptionJob DescriptionDirect placement opportunity for a Logistics Customer Service Representative. We are looking for a dedicated individual with a passion for providing top-notch service and resolving customer inquiries efficiently. This position offers the opportunity to be part of a dynamic team and make a significant impact on our customer...
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Mortgage Customer Service Representative
1 day ago
Glen Allen, Virginia, United States Citizens Full timeAbout CitizensCitizens is a leading financial services company committed to serving customers, colleagues, and communities. We offer comprehensive benefits, career development opportunities, and a stable work environment.Job SummaryWe are seeking a skilled Mortgage Customer Service Representative to handle service-related inbound customer service calls. The...
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Part-time Customer Service Representative
4 weeks ago
Glen Allen, United States RemX Full timeRemX is hiring a part-time customer service representative to work for Knoxville's energy and water provider. Shift: Monday between the hours of 9 am and 8 pm (8 hour shift) Tuesday: 5 pm-9 pm Wednesday 5 pm-9 pm Saturday: this is an as needed shift working from 9 am- 4 pm Training is 3 weeks, full-time hours: 7:30-4:30 Monday-Friday Pay: $19-$20/hr...
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Part-time Customer Service Representative
3 weeks ago
Glen Allen, United States RemX Full timeRemX is hiring a part-time customer service representative to work for Knoxville's energy and water provider. Shift: Monday between the hours of 9 am and 8 pm (8 hour shift) Tuesday: 5 pm-9 pm Wednesday 5 pm-9 pm Saturday: this is an as needed shift working from 9 am- 4 pm Training is 3 weeks, full-time hours: 7:30-4:30 Monday-Friday Pay: $19-$20/hr...
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Customer Service Representative
3 months ago
Glen Allen, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300...
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Customer Service Representative
4 days ago
Glen Allen, Virginia, United States RemX Full timeRemX is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients.Key Responsibilities:Respond to inbound calls and provide timely and effective solutions to customer inquiries.Review account activity using billing systems and...
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Customer Service Representative
6 hours ago
Glen Allen, Virginia, United States RemX Full timeRemX is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients.Key Responsibilities:Respond to inbound calls and provide timely and effective solutions to customer inquiries.Review account activity using billing systems and...
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Customer Service Representative
1 month ago
Glen Allen, United States Equalizer Solutions Full timeJob DescriptionJob DescriptionEqualizer Solutions is a marketing and consulting firm, specializing in the hands-on approach needed to not only gain customers, but create long-term bonds. We are looking for like-minded, goal oriented, team players who are looking to grow with a team! As this is an Entry-Level role you will be fully trained in all areas to...
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Support Services Representative I
1 week ago
Glen Allen, Virginia, United States CorVel Corporation Full timeThe Client Support Specialist is tasked with managing inquiries from clients and providers through various communication channels, including email, fax, phone, and written correspondence, while ensuring compliance with contractual obligations and state regulations. This position is remote, but candidates must reside in proximity to Richmond/Glen Allen, VA....
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Support Services Representative I
2 weeks ago
Glen Allen, Virginia, United States CorVel Corporation Full timeThe Client Support Specialist is tasked with managing inquiries from clients and providers through various communication channels, including email, fax, phone, and written correspondence, while ensuring compliance with contractual obligations and state regulations. This position is remote, but candidates must reside in or around the specified area. KEY...
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Customer Service Representative
5 days ago
Glen Allen, Virginia, United States SONIC Drive-In Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at SONIC Drive-In. As a Team Member, you will play a vital role in delivering exceptional customer service and creating a positive dining experience for our guests.Key ResponsibilitiesProvide top-notch customer service by greeting guests, taking orders, and...
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Customer Service Representative
3 months ago
Glen Allen, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.With more than 500,000 inspired and passionate people speaking more than 300 languages,...
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Customer Service Representative
5 days ago
Glen Allen, Virginia, United States Ulta Beauty Full timeJob Summary:We are seeking a highly motivated and customer-focused Lead Cashier to join our team at Ulta Beauty. As a key member of our retail team, you will be responsible for providing exceptional guest service, processing sales transactions, and promoting our products and services.Key Responsibilities:Promptly acknowledge and warmly greet each guest...
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Customer Service Representative
1 day ago
Glen Allen, Virginia, United States Global Partners Full timeAbout Global Partners LPGlobal Partners LP is a leading independent owner, supplier, and operator of gasoline stations and convenience stores in the Northeast. With a network of over 1,600 locations, we are one of the largest terminal networks of petroleum products and renewable fuels in the region.Job SummaryWe are seeking a highly motivated and...