Bartender - City Cruises Norfolk

2 months ago

Norfolk, United States Hornblower Inc Full time

Starting hourly rate at $14.00 an hour plus tips

City Experiences is seeking Bartenders for its City Cruises Operation in Norfolk, VA.

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40- year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About the Opportunity:

The successful Bartender mixes high-quality beverages, provides prompt and consistent service at guest and service bars, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

Essential Duties & Responsibilities:

  • Provide exceptional hospitality to guests and coworkers as prescribed in RESPECT system.
  • Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices.
  • Provide prompt and consistent bar service to guests and servers throughout the cruise.
  • Set up and break down bar - stock and restock bar according to prescribed par specifications, clean bar thoroughly in accordance with standard operating procedures.
  • Maintain the cleanliness and safety of the bar and all common areas and service stations, clean glasses, utensils, bar equipment, bar tops, refrigerators, and all other equipment and work areas.
  • Accurately charge guests for onboard purchases; enter order into the point-of-sale system, collect payment and return all change.
  • Provide information to guests including beverage and food menu descriptions, entertainment options, cruise route and points of interest.
  • Be prepared to begin work at the scheduled time.
  • Maintain uniform and personal grooming in compliance with appearance standards.
  • Additional duties as assigned.
Requirements & Qualifications:
  • High School Diploma (or GED or High School Equivalence Certificate) required.
  • At least one (1) year of previous bartending experience required.
  • Energetic and enthusiastic personality essential
  • Must be able to effectively understand and convey written and verbal information to guests and coworkers.
  • Must have comprehensive knowledge of beverage recipes.
  • Basic computer skills are required.
  • Must possess a service orientation - actively looking for ways to help others.
  • Will work for extended periods of time without sitting.
  • Required to lift heavy items such as liquor boxes and ice bins up and down stairs.
  • Responsible for bar till; proper cash handling is required.
  • Will be required to be available for work on all major holidays.
  • Must meet state age requirements (21 years of age)


The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, The Company participates in the E-Verify program in certain locations.

Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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