Current jobs related to Ticket Booth Agent | City Cruises - Norfolk - American Queen Voyages

  • Host/Hostess - City Cruises Norfolk

    2 months ago

    Norfolk, United States City Cruises Full time

    City Experiences is seeking Hosts for our City Cruises operation in Norfolk, VA for our upcoming season beginning in March. About Us: City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million...

  • Server - City Cruises Norfolk

    3 weeks ago

    Norfolk, Virginia, United States City Experiences - Hornblower Corporation Full time

    Job Summary: We are seeking a skilled Server to join our team at City Cruises Norfolk. As a Server, you will be responsible for providing exceptional service to our guests while ensuring a safe and responsible experience on board.Key Responsibilities:Provide attentive and courteous service to guests, ensuring their needs are met and exceeded.Operate...

  • Cruise Booking Specialist

    4 weeks ago

    Norfolk, Virginia, United States World Explorer Travel Full time

    About UsAt World Explorer Travel, we specialize in creating unforgettable cruise experiences for our clients. As a leading provider of travel services, we offer a wide range of cruise options and personalized itineraries.Position: Cruise Booking AgentLocation: Remote (Work from Home)Travel Benefits: Enjoy discounted cruises and exclusive travel...

  • Server - Norfolk (Must Have Weekend Availability)

    4 weeks ago

    Norfolk, Virginia, United States City Cruises Full time

    About the OpportunityWe are seeking a skilled Server to join our team at City Cruises in Norfolk, VA. As a Server, you will be responsible for providing exceptional hospitality to our guests and ensuring a seamless dining experience.Key ResponsibilitiesProvide outstanding service to guests, adhering to our RESPECT Service SystemGreet guests and serve food...

  • Server - City Cruises Norfolk

    4 months ago

    Norfolk, United States Hornblower Inc Full time

    Starting pay - $12.00/hr plus tips City Experiences is seeking a Server for our City Cruises operation in Norfolk, VA About Us: City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million...

  • Food Runner

    2 months ago

    Norfolk, United States City Experiences Full time

    (starting at $16/hourly) City Experiences is seeking a Food Runner (Cook 1) for our City Cruises Dining operation in Norfolk, VA About Us: City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million...

  • Server (weekends only) - City Cruises Norfolk

    2 months ago

    Norfolk, United States City Experiences - Hornblower Corporation Full time

    The successful Server will be competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline. Essential Duties & Responsibilities: Provide Server, City, Weekend, Restaurant

  • Food Runner

    3 weeks ago

    Norfolk, United States City Experiences - Hornblower Corporation Full time

    The successful Food Runner/ Cook 1 will be friendly and efficient while providing buffet maintenance and replenishment, running food from galley to appropriate areas, and assisting in the routine cleaning of galley and buffet areas. Essential Duties Food Runner, Cook, Runner, City, Food, Restaurant

  • Maritime Center Specialist I

    4 days ago

    Norfolk, United States City of Norfolk, VA Full time

    Established in 1994, Nauticus is a maritime discovery center that hosts 350,000 visitors annually and is home to the Nauticus Museum, Sail Nauticus sailing center, Schooner Virginia, the Battleship Wisconsin and the Half Moone Cruise Terminal. Nautic Maritime, Specialist

  • Fire Suppression Specialist

    2 weeks ago

    Norfolk, Virginia, United States Johnson Controls Full time

    Unlock Your Potential with Johnson ControlsWe're a global leader in smart, healthy, and sustainable buildings, dedicated to reimagining the performance of buildings to serve people, places, and the planet. As a Fire Suppression Installer, you'll be part of a winning team that values your voice and ideas.What We OfferCompetitive compensation and benefits...

  • Fire Suppression Installer

    4 weeks ago

    Norfolk, United States Johnson Controls Full time

    Unleash your potential with the Johnson Controls team!As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are...

  • Tier II Help Desk Support Specialist

    3 weeks ago

    Norfolk, United States OSC Edge Full time

    As a Tier II Help Desk Support Specialist, the individual will be experienced in today's technologies able to address and respond to more technical issues through advance diagnosis/analyst. The Tier II Help Desk Support Specialist will work technical solutions for incoming end user inquiries and issues related to computer systems, software, and hardware. In...

  • Service Desk Operations Technician

    2 weeks ago

    Norfolk, Virginia, United States Leidos Full time

    DescriptionWe are seeking a highly skilled Service Desk Operations Technician to provide technical support and resolve software, hardware, and network issues for clients. As a key member of our team, you will be responsible for monitoring incoming customer contact, liaising with other departments to resolve service outages, and creating and maintaining...

  • Mechanical Installer

    2 weeks ago

    Norfolk, VA, United States Johnson Controls Full time

    Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have...

  • Service Desk Operations Technician

    4 weeks ago

    Norfolk, United States Leidos Full time

    Description We are seeking a Service Desk Operations Technician to join our team in supporting the Navy's IT services program. As part of the team, you will provide technical support to resolve software, hardware, and network issues for clients. This role involves monitoring incoming customer contact, liaising with other departments to resolve service...

  • Fire Suppression Installer

    4 weeks ago

    Norfolk, United States Johnson Controls Full time

    Job DescriptionUnleash your potential with the Johnson Controls team!As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our...

  • Fire Suppression Installer

    2 weeks ago

    Norfolk, United States Johnson Controls Full time

    Unleash your potential with the Johnson Controls team!As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are...

  • Fire Suppression Installer

    4 weeks ago

    Norfolk, United States Johnson Controls Full time

    Unleash your potential with the Johnson Controls team!As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are...

  • Fire Suppression Installer

    3 weeks ago

    Norfolk, United States Johnson Controls Full time

    Unleash your potential with the Johnson Controls team!As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are...

  • Fire Suppression Installer

    1 day ago

    Norfolk, United States Johnson Controls Full time

    Unleash your potential with the Johnson Controls team!As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are...

Ticket Booth Agent | City Cruises

2 months ago

Norfolk, United States American Queen Voyages Full time
City Cruises is seeking a Ticket Booth Agent for our operation in Norfolk, VA.

About Us:
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you

About the Opportunity:

The successful Ticket Office Agent will warmly greet guests and distribute boarding passes, answer questions, diligently collect payments and vouchers, and make reservations while maintaining an upbeat attitude.

About You:
This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

Essential Duties & Responsibilities:

  • Receive passengers and inform them about boarding procedures; print, sort and distribute boarding passes to passengers
  • Address guests by name and recognize their special occasions
  • Explain products or services and prices, and answer questions from customers
  • Collect outstanding balances for reservations, and collect payment vouchers from third party distributors
  • Make and confirm cruise reservations using telephones, faxes, mail, and computers; maintain computerized inventory of available passenger space and provide information on space reserved or available
  • Resolve customer complaints regarding booking, ticketing and special boarding needs
  • Contact guests about changes to their cruise date, time or departure location
  • Additional job duties as assigned
Minimum Qualifications:
  • High school diploma or equivalency is required
  • Must have a minimum of 1 year customer service experience
  • Required to use computers and computer applications such as Microsoft Word & Excel
  • Must have excellent oral communication skills - expression, listening and comprehension
  • Must be able to read and write English; will be required to enter, transcribe, and/or maintain information such as special requests and cruise manifest information in electronic form
  • Cash handling / basic math skills are required; agents collect money from guests, and return proper change
  • Must meet minimum state age requirements
  • Must be reliable, responsible and dependable
  • Must possess a service orientation
  • Must be careful about details and thorough in completing tasks
  • Must deal calmly and effectively with high-stress situations


The RESPECT Service Systemembodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Companyis proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply.The Companyparticipates in the E-Verify program in certain locations.

We encourage qualified applicants with arrest and conviction records to apply.