Patient Access Representative II
2 months ago
Job DescriptionSHIFT: PRN, Shifts Vary - Must be able to work all shifts (Days, Evenings, Nights, Weekends)JOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.ESSENTIAL DUTIES AND RESPONSIBILITIESInclude the following. Others may be assigned. Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.KNOWLEDGE, SKILLS, ABILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum typing skills of 35 wpm Demonstrated working knowledge of PC/CRT/printer Knowledge of function and relationships within a hospital environment preferred Customer service skills and experience Ability to work in a fast paced environment Ability to receive and express detailed information through oral and written communications Course in Medical Terminology required Understanding of Third Party Payor requirements preferred Understanding of Compliance standards preferred Must be able to perform essential job duties in at least two Patient Access service areas including ED. Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.EDUCATION / EXPERIENCEInclude minimum education, technical training, and/or experience preferred to perform the job. High School Diploma or GED required 0 - 1 year in a Customer Service role. 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit at computer terminal for extended periods of time Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking Occasionally push a wheelchair to assist patients with mobility problems.WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER Must be available to work hours and days as needed based on departmental/system demands. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step
-
Patient Access Representative II
1 month ago
Chattanooga, Tennessee, United States Conifer Health Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring seamless registration and scheduling processes.Key ResponsibilitiesPerform patient registration and scheduling duties with...
-
Patient Access Representative II
2 weeks ago
Chattanooga, Tennessee, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our department, you will play a critical role in supporting departmental efficiencies and providing exceptional customer service to our patients.Key ResponsibilitiesPerform scheduling, registration, patient...
-
Patient Access Representative II
4 weeks ago
Chattanooga, Tennessee, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining compliance with regulatory requirements.Key...
-
Patient Access Representative II
2 weeks ago
Chattanooga, Tennessee, United States Conifer Health Solutions Full timeJob SummaryConifer Health Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a key member of our healthcare operations team, you will be responsible for supporting departmental efficiencies and providing exceptional customer service to our patients and families.Key ResponsibilitiesPerform scheduling, registration,...
-
Patient Access Representative II
2 months ago
Chattanooga, Tennessee, United States Conifer Health Solutions Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining compliance with regulatory...
-
Patient Access Representative II
4 weeks ago
Chattanooga, Tennessee, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will play a critical role in ensuring the smooth and efficient registration process for our patients.Key ResponsibilitiesPerform scheduling, registration, and patient pre-admission...
-
Patient Access Representative II
2 weeks ago
Chattanooga, Tennessee, United States Conifer Revenue Cycle Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and financial clearance processes, while providing exceptional customer service to our patients and their families.Key...
-
Patient Access Representative II
1 month ago
Chattanooga, Tennessee, United States Conifer Health Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative II to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring seamless registration and scheduling processes.Key ResponsibilitiesPerform patient registration and scheduling duties with...
-
Patient Access Representative II
6 days ago
Chattanooga, Tennessee, United States Conifer Health Solutions Full timeJob DescriptionConifer Health Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a key member of our patient access team, you will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions.Key ResponsibilitiesGreeting and Registration: Greet...
-
Patient Service Center Representative II
2 months ago
Chattanooga, United States Conifer Health Solutions Full timeJob DescriptionJOB SUMMARY The Patient Service Center Representative II is responsible for creating a positive patient experience by accurately and efficiently handling the day-to-day operations relating to both Financial Clearance and Scheduling of a patient. This includes adherence to department policies and procedures related to verification of...
-
Patient Access Coordinator
1 month ago
Chattanooga, Tennessee, United States Medicine Journal Full timeJob Summary:The Patient Access Specialist I is an entry-level position responsible for accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arrival to the healthcare system. This includes initiation of activities necessary to comply with managed care contracts and CMS regulations.This role...
-
Patient Access Coordinator
1 month ago
Chattanooga, Tennessee, United States Medicine Journal Full timeJob Summary:The Patient Access Specialist I is an entry-level position responsible for accurate and efficient admitting, registering, bed placement, and financial analysis activities for all patients upon arrival to the healthcare system. This includes initiation of activities necessary to comply with managed care contracts and CMS regulations.The ideal...
-
Patient Advocate Representative
5 months ago
Chattanooga, United States Conifer Health Solutions Full timeJob DescriptionJOB SUMMARY Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the...
-
Patient Service Representative
2 weeks ago
Chattanooga, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in search of a Patient Service Representative to join our client's team in Chattanooga, Tennessee. This role provides a long-term contract employment opportunity in the healthcare industry, where you will be primarily responsible for responding to patient inquiries, managing patient appointments, and maintaining...
-
Patient Service Representative
2 weeks ago
Chattanooga, Tennessee, United States Medicine Journal Full timeJob Summary:At Medicine Journal, we are seeking a skilled Patient Service Representative to provide exceptional patient and customer service within our Ambulatory Department. As a key member of our team, you will be responsible for greeting patients and the public, answering and screening telephone calls, and performing various administrative tasks.Key...
-
Patient Service Representative
3 weeks ago
Chattanooga, Tennessee, United States Southeast Primary Care Partners Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Southeast Primary Care Partners. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.ResponsibilitiesGreet patients and manage wait times in a timely and efficient manner.Assist patients...
-
Patient Service Representative
1 week ago
Chattanooga, Tennessee, United States Hamilton County TN Full timeJob Summary: We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at the Hamilton County Health Department. As a Patient Service Representative, you will provide clerical support for Health Department programs serving various populations within Hamilton County. This is a bilingual position, and proficiency in...
-
Patient Service Representative Lead
2 weeks ago
Chattanooga, Tennessee, United States Medicine Journal Full timeJob Summary:The Patient Service Representative Lead is responsible for supervising a team of patient service representatives in a healthcare setting. This role requires strong leadership and communication skills, as well as the ability to manage multiple priorities and deadlines.Key Responsibilities:Supervise and train patient service representatives to...
-
Central Access Precertification Representative
2 weeks ago
Chattanooga, Tennessee, United States Erlanger Health Full timeJob SummaryThe Central Access Precert Rep plays a vital role in ensuring seamless patient care at Erlanger Health. This position is responsible for scheduling, securing patient demographic and insurance information, verifying insurance eligibility and benefits, and obtaining pre-certification and clinical documentation.Key ResponsibilitiesVerify patient...
-
Scheduler II
2 months ago
Chattanooga, Tennessee, United States Kettering Health Full timeAbout Kettering HealthKettering Health is a leading healthcare provider in the Butler County area, serving patients from Fairfield, Oxford, Cincinnati, Middletown, and surrounding communities.Our MissionWe are committed to delivering high-quality patient care and exceptional service to our patients and their families.Job SummaryThe Scheduler II - Patient...