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Veterinary Client Service Representative
2 months ago
Join the VCA Far Country Animal Hospital Team
Location: 2701 N Liahona Dr. Palmer, AK, 99645
We are a small animal, AAHA accredited general practice in the beautiful Matanuska Valley. Come enjoy the Palmer area with its artistic community, scenic views and rich local culture. We are a growing team seeking to grow, learn and be the best that we can be. Our team values empathy, humor, work-life balance, compassionate patient care, integrity.
VCA Far Country Animal Hospital is seeking to add a front-of-house Rock Star to our team. The successful candidate will have solid multi-tasking skills, impeccable customer service and perform with a high level of accuracy - all with a smile on your face The team at VCA Far Country is fun, hardworking and we strive to take the best possible care of our patients and clients.
We are looking for someone who:
Is detail oriented and has the ability to own their oversights and mistakes
Adept at learning new information quickly and are largely self-directed in performing their work
Able to take feedback and direction well, with a positive can-do attitude
Has an upbeat attitude with calm demeanor, can handle stressful periods in the work day
Is absolutely committed to making the clinic the best possible environment for clients and co-workers alike
Essential duties of this position are:
Greeting clients, answering multi line phone system, making appointments
Cash handling-collecting deposits and processing payments
Managing medical records, reports and correspondence
Ensuring lobby and other client accessible areas are neat, clean and free from odors.
Computer literacy, Able to utilize Word, Excel, Outlook and be adept at learning new software
We have a unique culture in our hospital that values each persons individual skill and personality. Theres something special about you and we are excited to learn more
Why Join The VCA Family?
Access to the people and financial resources of a large veterinary community
Leadership opportunities
Career development programs
Opportunities to give back through strong Shelter partnerships and VCA Charities
CE allowance
Tuition support and sponsorships
Vet Tech license reimbursement
Free wellness subscriptions (Head Space)
Referral bonuses
Competitive wage
Medical, dental & vision insurance
Life, long and short term disability insurance
Paid parental leave
Paid vacation and sick time
401(k)
Why We Want You
As a member of the VCA team, your mission will be to win the confidence of every pet parentby delivering an outstanding client experienceso we can provide exceptional care to every patient.
Ready to grow with a collaborative and supportive team? Apply now We look forward to getting to know you
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com