Veterinary Client Service Representative

1 month ago


Palmer, United States VCA Animal Hospitals Full time

Join the VCA Far Country Animal Hospital Team Location: 2701 N Liahona Dr. Palmer, AK, 99645 We are a small animal, AAHA accredited general practice in the beautiful Matanuska Valley. Come enjoy the Palmer area with its artistic community, scenic views and rich local culture. We are a growing team seeking to grow, learn and be the best that we can be. Our team values empathy, humor, work-life balance, compassionate patient care, and integrity. VCA Far Country Animal Hospital is seeking to add a front-of-house Rock Star to our team. The successful candidate will have solid multi-tasking skills, impeccable customer service, and perform with a high level of accuracy - all with a smile on your face The team at VCA Far Country is fun, hardworking, and we strive to take the best possible care of our patients and clients. We are looking for someone who: Is detail oriented and has the ability to own their oversights and mistakes Adept at learning new information quickly and is largely self-directed in performing their work Able to take feedback and direction well, with a positive can-do attitude Has an upbeat attitude with calm demeanor, can handle stressful periods in the work day Is absolutely committed to making the clinic the best possible environment for clients and co-workers alike Essential duties of this position are: Greeting clients, answering multi-line phone system, making appointments Cash handling-collecting deposits and processing payments Managing medical records, reports, and correspondence Ensuring lobby and other client accessible areas are neat, clean, and free from odors. Computer literacy, able to utilize Word, Excel, Outlook and be adept at learning new software We have a unique culture in our hospital that values each person’s individual skill and personality. There’s something special about you and we are excited to learn more Why Join The VCA Family? Access to the people and financial resources of a large veterinary community Leadership opportunities Career development programs Opportunities to give back through strong Shelter partnerships and VCA Charities CE allowance Tuition support and sponsorships Vet Tech license reimbursement Free wellness subscriptions (Head Space) Referral bonuses Competitive wage Medical, dental & vision insurance Life, long and short term disability insurance Paid parental leave Paid vacation and sick time 401(k) Why We Want You As a member of the VCA team, your mission will be to win the confidence of every pet parent—by delivering an outstanding client experience—so we can provide exceptional care to every patient. Ready to grow with a collaborative and supportive team? Apply now We look forward to getting to know you If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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