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Coordinator, Customer Center Support
1 month ago
Coordinator, Customer Center Support JOB SUMMARY: To assist the sales and customer account departments during customer visits to assure the visit is a successful, rewarding experience while managing and helping facilitate the logistical needs of the Customer Center. JOB RESPONSIBILITIES: Responsible for welcoming customers and being the face of the Delivery Center as the first point of contact for visitors. Tracks and schedules daily customer list. Create and maintain schedules and arrange all meeting requirements (catering, special requests, etc.) that support customer visits and internal meetings including request from Senior Leadership. Responsible for producing weekly, monthly and yearly reports. Prepare customer name badges, signs and running Restricted Party Screenings. Assists Customer Account Administrators, customers, staff, sales and Senior Management in accommodating needs for candidate visits, aircraft deliveries, spec sessions and pre-sale prospect visits. Supervises and coordinates customer rooms with beverages and catering. Coordinates daily food requirements for guests to Customer Delivery Center and communicates needs with caterer. Works with caterer to monitor supplies of coffee, soft drinks, etc. and reorders items from vendor as needed. Participate in regular reviews with manager and caterer to ensure customers and internal meetings are receiving top level of service. Coordinates catering ordering for Flight Operations and last-minute requests for customer outbound flights. Organizes facility requests for the Customer Center. Monitors customer facility meeting rooms assuring they are in neat and proper order and resets rooms as needed for following functions. Communicates with vendors and suppliers of Customer Center. Works with Customer Experience staff on weekly menu options for Delivery Centers and coordinates any last-minute catering changes or special dietary requirements. Completes periodic reviews of local hotels and car rental agencies to obtain updates on amenities/capabilities for classification in Customer Visitor’s Guide. Schedules vehicles for customer visits and on occasion assists in transporting customers from one location to another. Monitor vehicle schedules and maintenance and coordinate detailing for recurring cleaning and special events. Coordinates with Customer Experience Manager and Sales & Marketing staff on special events in Customer Center. Reconcile invoices and orders/re-order miscellaneous supplies. EDUCATION/EXPERIENCE: High school diploma or equivalent required Associates degree is preferred Minimum of 2 years’ customer facing or related experience required EXPERIENCE: Candidate must be able to deliver superior customer service to internal and external customers and employees at all levels including Senior Leadership and must have excellent interpersonal communication skills. Must be able to multi-task, anticipate request and consistently exceed customer expectations. Proficient skills with Microsoft Office products and ability to learn new software as required. Professional demeanor and dress, excellent written and verbal communications skills and the ability to work with the public, customers, and interdepartmental personnel. Must have excellent organizational and time management skills. Hospitality and catering experience is a plus. #J-18808-Ljbffr
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Lead Customer Support Coordinator
1 week ago
Wichita, Kansas, United States Mass Markets Full timeJoin Our Team at Mass Markets Are you ready to take the next step in your career? At Mass Markets, we are seeking a Lead Customer Support Coordinator to enhance our dynamic team. Key Responsibilities: Oversee and mentor a team of customer service representatives. Ensure exceptional service delivery to our valued clients. Foster a positive and...
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Customer Engagement Coordinator
1 week ago
Wichita, Kansas, United States Penn Foster Inc Full timeJOB SUMMARY:The Customer Engagement Coordinator plays a vital role in supporting the sales and customer account teams during client visits, ensuring a seamless and rewarding experience while managing the logistical aspects of the Customer Center.JOB RESPONSIBILITIES:This position is responsible for greeting clients and serving as the initial point of contact...
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Coord Customer Support
3 months ago
Wichita, United States Txtav Full timeJob Description Coord Customer Support ( **Job Number:** 297495 ) **Description** **JOB SUMMARY:** This customer facing position is the primary point of contact for owners, operators and maintenance personnel requesting support for Textron Aviation aircraft. Support requests will include, but are not limited to, technical parts questions, aftermarket...
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Technical Support Coordinator for Aviation
7 days ago
Wichita, Kansas, United States Txtav Full timeJob Title: Customer Support Coordinator - 2nd ShiftPosition Overview:This role serves as the main contact for owners, operators, and maintenance teams seeking assistance with Textron Aviation aircraft. Responsibilities encompass a variety of support requests, including technical inquiries about parts, aftermarket programs, quotes, procurement, claims...
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Call Center Customer Service Representative
3 weeks ago
Wichita, United States FutureStep Korn Ferry Full timeCall Center Customer Service Representative (Technical Support) As the nation’s third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business...
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Coord Customer Support
3 months ago
Wichita, United States Txtav Full timeJob Description Coord Customer Support - 2nd Shift ( **Job Number:** 296523 ) **Description** **JOB SUMMARY:** This customer facing position is the primary point of contact for owners, operators and maintenance personnel requesting support for Textron Aviation aircraft. Support requests will include, but are not limited to, technical parts questions,...
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Customer Relations Coordinator
1 week ago
Wichita, Kansas, United States The Specialists Group, LLC Full timeCustomer Relations Coordinator Position at The Specialists Group, LLCIn the role of Customer Relations Coordinator, you will serve as a vital liaison for our esteemed clientele. This position offers the chance to interact with a wide array of customers across the general, business, and commercial aviation industries globally. Your key duties will involve...
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Enterprise Support Coordinator
2 months ago
Wichita, United States AccuWeather Careers Full timeJob DescriptionJob DescriptionSUMMARYThe Enterprise Support Coordinator embraces the corporate vision and philosophy by providing quality service support that is personalized, exceeding the specific needs of each client with courtesy, accuracy, timeliness, effort, and enthusiasm. The Enterprise Support Coordinator leads the setup, onboarding, and Level 2...
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Enterprise Support Coordinator
3 weeks ago
Wichita, United States AccuWeather Full timeSUMMARY The Enterprise Support Coordinator embraces the corporate vision and philosophy by providing quality service support that is personalized, exceeding the specific needs of each client with courtesy, accuracy, timeliness, effort, and enthusiasm. The Enterprise Support Coordinator leads the setup, onboarding, and Level 2 support operations for...
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Customer Support Engineer
3 months ago
Wichita, United States Txtav Full timeJob Description Customer Support Engineer - Large Cabin ( **Job Number:** 299325 ) **Description** **JOB SUMMARY:** To provide technical and engineering coordination between the customer, Marketing and Engineering/Manufacturing. Prepares technical proposals and problem summaries for company-wide usage. Provides service facilities, field service personnel and...
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Student - Academic Support Center Assistant
7 days ago
Wichita, Kansas, United States Newman University Full timeThe Academic Support Center at Newman University is seeking a dedicated student assistant to manage front desk operations within the center. This is a compensated role with the potential to work up to 20 hours weekly. Key Responsibilities: Exhibit a positive, empathetic, and professional demeanor consistently. Represent Newman University with...
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Customer Engagement Center Sales Leader
7 days ago
Wichita, Kansas, United States Mass Markets Full timePosition Overview:As a pivotal role within our organization, the Call Center Sales Manager is responsible for steering the performance of our customer engagement center.Key Responsibilities:Oversee the daily operations of the call center team, ensuring optimal performance and productivity.Implement strategies to enhance customer satisfaction across all...
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Associate Support Center Specialist
12 hours ago
Wichita, United States Emprise Bank Full timeJob DescriptionJob DescriptionAt Emprise Bank, everything we do is focused on advancing the neighborhoods, businesses, and people in our communities. We proudly work to provide extraordinary customer service and products to help our customers achieve their goals.We are currently seeking an Associate Support Center Specialist to join our team in Wichita,...
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1054 Care Coordinator
1 month ago
Wichita Falls, United States Helen Farabee Center Full timeJob DetailsJob LocationWichita County MHC - Wichita Falls, TXPosition TypeFull TimeEducation LevelBachelor/Master'sSalary Range$17.94 - $18.53 HourlyTravel PercentageUp to 25%Job Shift8-5 M-F may varyJob CategoryHealth CareDescriptionUnder the general supervision of the Adult Behavioral Health Director, the Care Coordinator's primary responsibilities include...
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Bilingual Customer Support Specialist
7 days ago
Wichita, Kansas, United States Farmers Insurance Full timeBilingual Customer Service RepresentativeCompany: Farmers InsuranceJoin a diverse team at Farmers Insurance, where you will gain valuable skills and apply your knowledge in a supportive environment. Farmers Insurance is recognized for its exceptional training programs through the University of Farmers, which has been acknowledged as one of the top corporate...
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Customer Support Specialist
2 days ago
Wichita, Kansas, United States Mass Markets Full timePosition OverviewAs a Customer Support Specialist, you will play a crucial role in providing exceptional service to our clients. This position involves assisting with inbound inquiries, offering help desk support, and managing back-office processing tasks.Key ResponsibilitiesDeliver outstanding customer service to both commercial and public sector...
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1054 Care Coordinator
1 month ago
Wichita Falls, United States Helen Farabee Center Full timeJob DetailsJob Location Wichita County MHC - Wichita Falls, TX Position Type Full Time Education Level Bachelor/Master's Salary Range $17.94 - $18.53 Hourly Travel Percentage Up to 25% Job Shift 8-5 M-F may vary Job Category Health Care Description Under the general supervision of the Adult Behavioral Health Director, the Care Coordinator's primary...
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Coordinator, Admin Support
3 days ago
Wichita, United States InsideHigherEd Full timeJob Summary Company: WSU Tech Hours per Week: 40 Employment Term: Regular Employment Type: Full Time Required Education: High School or Equivalent Required Experience: 1 to 2 years Description At WSU Tech, we are dedicated to promoting quality higher education and leadership in workforce training that supports economic development for a global economy. Our...
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Contact Center Customer Care Representative FT/PT
2 months ago
Wichita, United States Winston Brands, Incorporated Full time** Contact Center Customer Care Representative FT/PT** **Job Category****:** Contact Center **Requisition Number****:** CONTA001372 Showing 1 location Customer Contact Center 12420 W K 42 Hwy Wichita, KS 67227, USA Customer Contact Center 12420 W K 42 Hwy Wichita, KS 67227, USA **Job Details** **Description** ***POSITION PURPOSE*** The Customer Care...
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Aviation Customer Service Specialist
7 days ago
Wichita, Kansas, United States Txtav Full timeJob Title: Customer Support Coordinator - 2nd ShiftPosition Overview:This role serves as the primary contact for clients, operators, and maintenance teams seeking assistance with Textron Aviation aircraft. Support inquiries encompass a range of topics, including technical parts inquiries, aftermarket programs, quotes, procurement, claims processing, and...