Leave of Absence Specialist

7 days ago

Watertown, United States Alkermes Full time
Job Description

Job Summary:

The Leave of Absence Specialist will oversee the outsourced leave of absence provider to ensure a positive experience for all employees on a leave of absence or in need of an accommodation. The specialist serves as the initial point of contact, guiding employees with new requests to the external provider, educating employees about benefits and resources, and supporting employees through the duration of the leave up through return-to-work. The individual in this role will ensure accurate information is provided to payroll for all leaves and reconciles leave payments due to the company. The position also requires managing the workplace accommodations process. The person in the role should have a strong understanding of applicable employment and leave laws, company policies, disability policies and best practices related to leaves of absence.

Responsibilities

  • Oversee outsourced leave of absence administration process and vendor. Serve as an escalation resource and subject matter expert for complex leave and disability issues.
  • Research, interpret and ensure compliance with federal, state, and local regulations, including the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), Pregnant Workers Fairness Act (PWFA), MA Paid Family & Medical Leave, state and local sick leave laws and other relevant legislation.
  • Draft policy language and Employee Handbook updates.
  • Research proposed laws and regulations to prepare company for compliance needs.
  • Serves as internal subject matter expert.
  • Initial point of contact for employees seeking information and guidance on the leave of absence process, including eligibility, application procedures, statutory disability and family leave benefits and documentation requirements.
  • Monitor leave of absence claims and approval status, collaborate with external leave and disability vendor, HR team members, managers, and employees to facilitate smooth transitions for employees returning from leave, including accommodations and restrictions and reintegration plans.
  • Manage Americans with Disabilities Act (ADA) process, including overseeing documentation requirements, interactive dialogue, researching requests, making recommendations and implementing approved accommodations.
  • Maintain accurate and confidential records and ensure information discussed, stored and transmitted is in accordance with company policies and legal requirements.
  • Coordinate with relevant stakeholders, such as Payroll and Benefits departments, to ensure accurate and timely processing of leave-related paperwork and filings, including payroll adjustments and benefit continuation.
  • Liaise and collaborate with Environmental Health, Safety and Security team on work-related situations and workplace programming.
  • Support quarterly reporting needs for leave of absence program by obtaining data, compiling and auditing for internal stakeholders. Provide ad-hoc reports as-needed.
  • Lead review and implementation of additional services available from leave and disability administrator (e.g., workplace accommodations support), including review of forms and correspondence. Ensure ongoing awareness and communication of the resources; monitor and provide impact updates to Benefits Team.
  • Develop communications content (e.g., workshop promotions, leave of absence process changes).
  • Work with communications team to design intranet content and promote programs and resources which address claim trends and employee needs (e.g., maternity and pregnancy page with health plan resources, caregiver page with benefit resources), etc.
  • Develop presentation and training content and lead sessions (e.g., manager/supervisor and employee training sessions, healthy pregnancy workshop).
  • Liaise and collaborate with Employee Resource Groups (ERGs) regarding leave and accommodation resources; partner with groups to address to needs and promote leave and accommodation resources as appropriate.
  • Lead implementation of vendor's workplace accommodation and other services.
  • Collaborate with HRIS and IT on reporting, tracking and communication needs; partner with these groups to implement automated, streamlined solutions through Oracle Fusion and other systems.
  • Responsible for guiding employee through life events (e.g. , educating and advising on benefit options), obtaining documentation and making changes in Oracle Fusion.
Qualifications
  • Bachelor's degree in human resources, business administration, or a related field.
  • 4-6 years of relevant experience, with experience in leave of absence, disability administration preferred.
  • Familiarity with state disability and family leave payable benefits and ability to direct employees in applying for benefits.
  • Solid understanding of federal and state leave regulations, including FMLA, ADA, PWFA and relevant state laws.
  • Strong interpersonal and communication skills, with the ability to empathetically interact with employees and stakeholders at all levels.
  • Excellent customer service including high level of responsiveness, in addition to ability to collaborate effectively with team.
  • Highly organized with attention to detail in order to manage leave case load and maintain accurate records.
  • Proficiency in using HRIS (Human Resources Information Systems) and other relevant software applications and with Microsoft Word, Excel and Power Point.
  • Experience with third-party data applications, flow of data from HR to vendors, a plus


This job description serves as a general guideline and may vary depending on the specific needs and requirements of the organization.

Alkermes has recently adopted a hybrid working environment to support and meet the needs of employees and this role will operate in a flexible environment with 60% of time in the office and 40% from home. This position is eligible for the hybrid workplace model, requiring work to be completed onsite at our Waltham, MA office at least 3 days per week. This role is not eligible for fully remote work.

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About Us

Why join Team Alkermes?

Alkermes applies its deep neuroscience expertise to develop medicines designed to help people living with complex and difficult-to-treat psychiatric and neurological disorders. A fully-integrated, global biopharmaceutical company, headquartered in Ireland with U.S. locations in Massachusetts and Ohio, we are committed to pursuing great science, driven by deep compassion to make a real impact in the lives of patients. Alkermes has a portfolio of proprietary commercial products for the treatment of alcohol dependence, opioid dependence, schizophrenia and bipolar I disorder, and a pipeline of clinical and preclinical candidates in development for various neurological disorders, including narcolepsy.

Beyond our important mission of developing medicines to address unmet patient needs, we actively seek to foster a culture of diversity, inclusion and belonging throughout our business. We strive to ensure that all voices are respected and valued, recognizing that our diversity of thought, background and perspective makes us stronger. We are proud to have been recognized as an employer of choice by many national organizations, including being certified as a Great Place to Work in the U.S. in 2024, honored as a Healthiest Employer in both Ohio and Massachusetts in 2023, a Best Place for Working Parents in 2023, and to have received the Bell Seal at the Platinum level for Workplace Mental Health by Mental Health America for three consecutive years (2021-2023).

Alkermes, Inc. is an equal employment opportunity employer and does not discriminate against any qualified applicant or employee because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service or any other characteristic protected by local, state or federal law. Alkermes also complies with all work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Alkermes is an E-Verify employer.

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