Customer Service Representative

3 weeks ago


Melville, United States Government Employees Insurance Company Full time

Customer Service Representative – Melville, NY GEICO is seeking a Customer Service Representative to provide exceptional service to policyholders in our Melville, NY office. As a Customer Service Representative, you will be the first point of contact for our customers, answering billing questions, making policy changes, and providing recommendations. You will work in a fast-paced, high-volume call center environment and be expected to learn new skills and adapt to changes quickly. Key responsibilities include: Providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction Effective communication and listening skills Ability to work in a high-volume call center environment Willingness to learn new skills and adapt to changes quickly Open to feedback to support performance and development Solid computer and multi-tasking skills Benefits include: Premier Medical, Dental, and Vision Insurance Paid Vacation, Sick, and Parental Leave 401(k) Plan Tuition Reimbursement Paid Training and Licensures GEICO is an equal opportunity employer and provides a work environment that is free from discrimination and harassment. We reasonably accommodate qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job. Salary: $21.34 - $33.75 per hour The above salary range is a general guideline and may vary based on factors such as work experience, education, and training.



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