Tides Pool Club Server

3 months ago

Virginia Beach, United States Crescent Services Full time
Join us at the Delta Hotel by Marriott Virginia Beach Waterfront, just steps away from Chesapeake Bay. From our casually elegant dining room to our bayside deck, come work at the perfect place to start your career in hospitality

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need.We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Tides Coastal Pool Club team. We are committed to providing you with:

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members (for FT and PT Associates)
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members
  • Marriott Employee Room Rate Discount Program
The Pool Attendant will be responsible for assisting all guests at the Pool facilities with bussing/food running, towels, seating, equipment loans/rentals and requests courteously and efficiently, according to hotel standards. Maintain the cleanliness and organization of all supplies, equipment and work areas and ensure guest safety and enjoyment.

Here is what you will be doing each day:
  • Take and serve guest orders promptly and according to service manual.
  • Do all necessary set upside work as assigned.
  • Answer any guest questions about the menu.
  • Quickly clear dirty patio table settings and prepare table for resetting.
  • Transport all dirty tableware from outside dining tables to dishwashing area for proper cleaning.
  • Promptly and consistently reset all serviceware as prescribed.
  • Serve guests with beverages to begin their patio dining experience and replenish as necessary.
  • Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
  • Operate the electronic cash register/P.O.S. system (where applicable).
  • Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
  • Perform any other job-related duties as assigned.


Must have the ability to communicate in English.Self-starting personality with an even disposition.Maintain a professional appearance and manner at all times.Can communicate well with guests.Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.Must be able to withstand prolonged periods of standing and/or walking.Ability to lift at least 30 lbs.

Our customers are what we are about.One of the keys to a positive guest experience is positive interaction with Crescent staff.It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.Every Crescent associate is a guest relations ambassador, every working minute of every day.

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve.That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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