Server Assistant
3 months ago
Job Type
Full-time, Part-time
Description
Basic Function: Responsible for providing a clean and pleasant dining experience by clearing, sanitizing, and resetting tables, and ensuring the dining room(s) are well-stocked and tidy. Assist Servers in their duties.
Essential duties and responsibilities: The following job duties are essential to the successful and satisfactory performance of this job. Other duties may be assigned.
Primary Responsibilities:
- Prepare dining room for patrons by setting tables and stocking all necessary supplies prior to the beginning of service.
- Clear tables of dishware and debris after meals.
- Keep floors and chairs near dining tables clean by sweeping or picking up debris.
- Maintain appropriate levels of glassware, silverware and dishware in the server stations.
- Serve water, bread and butter after guests are seated.
- Maintain table settings by removing finished courses and replenishing utensils as necessary.
- Clean, sanitize, and reset tables after meals.
- Assist food servers with their duties such as assisting with the delivery of food and retrieval of any supplies they may require.
- Collect trash from dining room, grill and other specified places after each serving period.
- Wipe chairs before and after meals.
- Maintain ice in ice bins.
- Stock server stations with supplies.
- Assist in moving dining room furniture as requested.
- Other duties as assigned.
- Maintain The Moorings Yacht & Country Club commitment to member satisfaction while performing job duties.
- Exhibit and practice professional and courteous behavior while interacting with both internal and external customers, in person and in email or telephone conversations.
- Comply with all rules, regulations and policies as stated in the Employee Handbook and/or established by the Board of Governors.
- Adhere to the Club's Code of Ethics and Conduct.
- Must be cognizant of the rules and regulations of the facility for the safety and welfare of the staff and members and enforce them when necessary.
- Must be able to work well under pressure and meet all deadlines.
- Adhere to all stated policies and procedures.
- Attend pre-meal meetings as requested by dining room supervisor.
Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required:
Education: Attending high school, GED program, or equivalent.
Skills:
- Strong customer service skills.
- Strong communication and cooperative skills.
- Strong organizational skills.
- Ability to interact with a large and varied group of people including members and potential members in a professional and courteous manner.
Experience: Customer service experience preferred but not required.
Physical Demands of Work Environment: The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job.
- Requires indoor and outdoor work.
- Schedule and times are usually set but may vary occasionally. Work week is Monday through Sunday.
- While performing duties of the job, employee is required to stand for most of their shift. Regularly required to use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Employee is required to regularly kneel or crouch, bend, reach overhead and walk.
- Must be able to pull and lift up to fifteen (15) pounds regularly and occasionally up to forty (40) pounds.
- The noise level in the work environment is usually low to moderate.
- Uniform required (Club provided).
- Two retractable pens, crumber, wine key, lighter, side towel and name tag (Club supplied).
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