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Desktop Engineer Lead

2 months ago

Reston, United States Booz Allen Hamilton Full time
Desktop Engineer Lead
The Opportunity:

Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the Department of Defense (DoD)? We're looking for a systems administrator who can lead a small team in configuring, deploying, and maintaining Windows desktop images and supported applications to help us provide compliant, secure, and highly performant endpoints that are centrally managed using leading edge tools.

As a lead systems administrator on our project, you'll provide technical support for protecting critical information, systems, and assets. You will build vital solutions, rapidly troubleshoot issues, and implement new software and hardware. You'll help customers overcome tough challenges through monitoring and performance management. Your technical expertise will be vital as you identify problem areas and opportunities for improvement in mission critical networks. Your experience and communication skills will come in handy as you turn metrics into information and communicate their meaning. This is an opportunity to lead development in virtual machines, MECM, and distributed network environments. We focus on growing as a team, so we'll share techniques, work through challenges, and develop new methodologies together. Join our team and solve daily challenges as we deliver daily impact to our client and their mission partner to ensure safe and secure systems.

Join us. The world can't wait.

You Have:
  • 4+ years of experience with IT systems support, including Tier I and Tier II customer services and incident and problem management
  • Experience managing enterprise applications and services, SCCM and MECM or MCM, and providing configuration and troubleshooting support to DoD365 customers
  • Experience with the management of both physical and virtual workstations, servers, and network resources, including build, configure, and manage devices in a LAN or WAN topography
  • Experience with DoD environments, standards, processes, and policies, and the implementation of industry best practices for hardware, software, and system performance and security
  • Knowledge of Microsoft Directory Services, including DNS, DHCP, Group Policy Management, and Certificate services
  • Ability to communicate, collaborate, and solve complex problems with innovative solutions
  • TS/SCI clearance
  • HS diploma or GED
  • DoD 8570 Compliant IAT level II Certification
  • Completion of Compute Environment Training
Nice If You Have:
  • Experience with IT Project Management and various methodologies
  • Experience with collaboration software, email services, and cloud technologies
  • Experience using vulnerability and compliance tools, including Assured Compliance Assessment Solution (ACAS), Security Content Automation Protocol (SCAP), and Security Technical Implementation Guides (STIG)
  • Experience administering Linux or UNIX systems
  • Knowledge of ITIL standards of service
  • Knowledge of programming languages, including PowerShell, Python, or Bash
  • Bachelor's degree
Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $67,700.00 to $154,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
  • If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
  • If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.


EEO Commitment

We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.