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Xfinity Retail Sales Consultant
2 months ago
Xfinity Retail Sales Consultant
Apply locations UT - Salt Lake City, 616 E 400 S - Retail XFR3457
Time type: Full time
Posted on: Posted Yesterday
Job requisition id: R392081
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
$22.24+ Hourly (Salary is $14.55 Base Rate + Targeted Commission)
$1500 Signing Bonus (subject to terms and exclusions), Uncapped Commission, 4-Day Work Week, Day One Benefits, Courtesy TV & Internet
Job Description
What you will be doing:
Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Solving customer issues, answering questions, assisting with accounts, upgrading services, and processing requests.
Providing expert-level understanding of customers and Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Contributing to a fun and competitive environment
If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. What are you waiting for? Show the world what you’re made of
We are hiring immediately.
Join Comcast and be a Part of Something Big.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services.
Win as a team.
Be an active part of the Net Promoter System.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
What you will need to have:
High School Diploma or equivalent
Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed.
Regular, consistent, and punctual attendance.
Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.
Perks and benefits:
Day-One benefits including Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000, Paid Time Off, and a 401K Savings Plan – with up to 6% dollar-to-dollar matching.
…and much more
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
Compensation:
Base Pay: $14.55
Total Target Compensation (Base Pay plus Targeted Commission): $22.24
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
Education:
High School Diploma / GED (Required)
About Us:
At Comcast, you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network.
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